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Newport Crossing

7311 Coal Creek Parkway SE, Newcastle, WA 98059
(69 Reviews)
$2,143 - $3,007/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

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2 Bedrooms

2 Beds, 1 Bath

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2 Beds, 1.5 Baths

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2 Beds, 2 Baths

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3 Bedrooms

3 Beds, 2 Baths

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

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Review Ratings

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Safety

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Neighborhood

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Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

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Number of reviews in the past 365 days

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Managerā€™s Review Engagement

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Newport Crossing Reviews

(69)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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jhudspe

Resident ā€¢ 2021

10/9/2021

This place is a slum run by an incompetent and uncaring office that everyone should absolutely avoid. We moved in to an apartment in July based on a video tour since the office said that they were not doing live tours due to the pandemic.ā€¦Ā See More >
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    anonymous

    Resident ā€¢ 2020 - 2021

    7/6/2021

    Dirty. Very dirty. Garbage everywhere. They haven't swept the stairs to the common areas in almost a year. They charge over 150 per month for garbage and it is the worst garbage situation I've ever seen in my life. Maintenance is lazy and does nothingā€¦Ā See More >
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      anonymous

      prospective ā€¢ Visited 2018

      10/16/2018

      This place is a mess. The people running it is the worst with bad attitudes. I called asked Britney for something she very rude and said she is busy will do it when she can. Look at all the reviews they all say the sameā€¦Ā See More >
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        anonymous

        Resident ā€¢ 2017 - 2018

        9/25/2018

        My overall experience while living there was great. The nightmare began when I moved out. I have been trying to get my over $2,000.00 in security deposit back for over 30 days. Call after call, with the same response, "Check is being processed". Called againā€¦Ā See More >
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          Knw705

          Resident ā€¢ 2017 - 2018

          3/24/2018

          The property manager is the least professional person I have ever worked with. She would deliberately call me by the wrong name over and over again both in person and in emails even after correcting her numerous times. She was quick to reply to emailsā€¦Ā See More >
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            Fengya_L

            Resident ā€¢ 2016 - 2017

            2/12/2018

            1. The management is totally failure, they don't solve problems at all: In my apartment the fridge makes a lot of noise and I asked them severe times to fix, never fixed, and they give you some absurd explanations. 2. The manager there is beyondā€¦Ā See More >
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              anonymous

              Resident ā€¢ 2017

              12/8/2017

              Oh man, I am reading these reviews, but I had a flawless time signing up to move in today. The apartment is beautiful and cheap for the area! Thank you Amanda and Natalia for all your help! I will update if anything crazy happens, butā€¦Ā See More >
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                anonymous

                Resident ā€¢ 2014 - 2017

                8/21/2017

                I've been standing by the office for about 30 minutes now, since they claim that they are open until 6pm, but yet, not one person has answered the door or walked by. Is this the first time this has happened? Nope. If you appreciate havingā€¦Ā See More >
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                  chaztown1969@hotmail.com

                  Resident ā€¢ 2016 - 2017

                  8/16/2017

                  It is totally absurd as to how one company can go through so many different management personal in one years calendar time, four to be exact. There are multiple reasons as to why however, mismanagement is above all. How can Newport Crossing, have an agreementā€¦Ā See More >
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                    mpsingh2017

                    Resident ā€¢ 2017

                    8/1/2017

                    DO NOT LIVE HERE! Steals people's money by charging them A HUGE money on name of improper lease document purposely to collect money for the company and refuses to reply any calls or emails when you try to get the matter situated, need to sendā€¦Ā See More >
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                      SuzG

                      Resident ā€¢ 2016

                      10/8/2016

                      I have never lived in an apartment complex in which management lacks so much integrity. Be forewarned before signing a lease here or at Karbon across the way. I have lived in both and they are run by the same owners who live in Ohio!ā€¦Ā See More >
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                        anonymous

                        Resident ā€¢ 2015 - 2016

                        10/5/2016

                        DO NOT LIVE HERE! This place is a LEGIT SCAM! Desirea Travis the property manager steals people's money by charging them A HUGE MOVE OUT DEPOSIT purposely to collect money for the company and refuses to reply any calls or emails when you try toā€¦Ā See More >
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                          Kyle van valkenberg

                          Resident ā€¢ 2016

                          6/11/2016

                          Don't live here.......Yeah so my wife went in to labor on the 1st of the month and are rent was due on the 3rd I was in the hospital for 3 days came back on the 4th and told and showed my baby to theā€¦Ā See More >
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                            anonymous

                            Resident ā€¢ 2015

                            4/15/2016

                            Wish I can give it a 0-Star rating. Or negative. I hope prospect renters look on Yelp and see this if they even consider renting at Newport Crossing. I lived here for less than a year and had to break the lease because I couldn'tā€¦Ā See More >
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                              mlrent123

                              Resident ā€¢ 2012 - 2014

                              7/28/2015

                              This is the WORST place to live and it has the management and staff to match. My husband and I moved out of this place in June 2014, and they never sent us a final bill. The one time we received a letter in theā€¦Ā See More >
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                                anonymous

                                prospective ā€¢ Visited 2015

                                3/8/2015

                                ** DO NOT RENT/MOVE HERE!!!! ** All I have to say is wow.. This place is unreal. Me and my wife were looking to move and try and keep it on the low end. This we came across Newport Crossing thinking "This place is nice andā€¦Ā See More >
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                                  Kayj28

                                  Resident ā€¢ 2013 - 2014

                                  11/24/2014

                                  NEVER MOVE HERE! I am NOT kidding. When we moved into this place, they didn't even have our carpets cleaned. We tolerated the incompetent maintenance staff and the extremely lazy, rude apartment manager. She never addressed our concerns and constantly screwed us over. They rarelyā€¦Ā See More >
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                                    anonymous

                                    Resident ā€¢ 2011 - 2013

                                    9/1/2014

                                    There were several "yearly" inspections. The grounds were fairly decent but at tines there would be leaf blowers going at 4:30 or 5 in the morning, even on weekends. My unit had a problem with bees getting into the unit and was notā€¦Ā See More >
                                      Manager

                                      9/15/2014

                                      Newport Crossing
                                      Thank you for your recent review. We always appreciate getting feedback from our residents; whether it be for a job well done or for an area that we could improve on in the future. We do perform yearly inspections to identify any maintenance or housekeeping needs so that we may budget appropriately for the upcoming year. When doing these inspections, we always provide residents with a minimum of 48 hours written notice. The only event or reason that any one of our team members would enter a resident's home unexpectedly, would be for an emergency (fire, flood, etc). We value and respect each and every one of our residents and their homes. I would be happy to speak with you regarding any specific questions you may have about your move out and security deposit; please feel free to come by or call the leasing office anytime!
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                                      anonymous

                                      Resident ā€¢ 2012 - 2014

                                      8/20/2014

                                      I am not pleased with this place at all. When I renewed the lease first time around, the apartment building was under a different management. Rent increase was around 5%, which I thought was fair. By the second time, the management had changed.ā€¦Ā See More >
                                        Manager

                                        9/11/2014

                                        Newport Crossing
                                        I am so very sorry to hear that you felt frustrated when renewing your lease. I would be happy to talk with you in detail regarding your renewal and help answer any questions that you may have regarding any recent rent changes. Please feel free to call or come by the leasing office anytime to discuss. We are so glad that you chose to renew your lease and continue to call 'Newport Crossing' home!
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                                        anonymous

                                        Resident ā€¢ 2001 - 2014

                                        4/15/2014

                                        Newport Crossing (NC) is managed by Madrona Ridge Residential (MRR) as of this review. Rents at NC are top tier but MRR is not. Some examples of what I mean... MRR/NC management distributed a first time notice telling residents that their vehicle would be towedā€¦Ā See More >
                                          Manager

                                          4/16/2014

                                          Newport Crossing
                                          I am sorry to hear about your recent experiences at Newport Crossing. Unfortunately, crime has no address however we take a proactive approach to crime prevention by working closely with the local police department. We also provide a nightly patrol service and ongoing preventive tips to our residents. We feel fortunate to have had two Assistant Property Managers from our community be promoted to Property Managers within the company however as a result we have had some new faces in our Leasing Office. As always our residents are the first priority and we will continue to strive towards improving our services. I welcome the opportunity to discuss your experiences in person so please feel free to contact me at 425-228-7368. Kristina Pederson Property Manager Newport Crossings
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                                          tym2riz

                                          Resident ā€¢ 2013 - 2014

                                          4/11/2014

                                          We have lived here since 12/2013 and are very happy to be here. Management is very professional and accommodating; and, maintenance issues are resolved quickly. We plan on renewing our lease for the third time when this lease expires. I truely recommend Newport Crossingā€¦Ā See More >
                                            Manager

                                            4/16/2014

                                            Newport Crossing
                                            Thank you for such a great review. I am happy to hear that you are enjoying all the new updates to the community. Pool weather is just around the corner and I hope you have an opportunity to enjoy the new fireplace and water feature poolside this summer! Be on the lookout for notification of our annual barbeque, we would love to see you there! I look forward to the opportunity to talk about your renewal when it is time and am happy that you call Newport Crossing home. Thanks! Kristina Pederson Property Manager Newport Crossing
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                                            anonymous

                                            prospective ā€¢ Visited 2014

                                            4/10/2014

                                            Hi I was about to rent an apartment here at th Newport Crossing but after reading all the bad reviews this prop erty has, I made my decision on giving it a pass Im going to keep looking. Thank you to all of youā€¦Ā See More >
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                                              anonymous

                                              Resident ā€¢ 2006 - 2013

                                              11/16/2013

                                              Former resident and glad I left. Staff was very unprofessional. Found discrepancies in the staffs reasons for water and garbage fee, and I considered it a scam. Was sent a bill after leaving for unreasonable ways of how the water and garbage fee was handled. Thoughtā€¦Ā See More >
                                                Manager

                                                12/4/2013

                                                Newport Crossing
                                                Thank you for expressing your concerns about your move-out experience, please understand that we administer the same billing practices for all residents in accordance with the lease contract and Fair Housing regulations. We use the services of a third party billing company for the utility billing, and all is billed according with the lease agreement that is signed and explained to the residents prior to move-in. If you wish to discuss this matter in detail, please contact your property manager at 425-228-7368.
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                                                anonymous

                                                Resident ā€¢ 2012 - 2013

                                                5/9/2013

                                                We have lived in quite a few apartments, and so far we have enjoyed our 8 months of living here. We were given one of the smallest apartments (which we knew when we moved in) and they are charging us according to the square feet,ā€¦Ā See More >
                                                  Manager

                                                  5/20/2013

                                                  Newport Crossing
                                                  Thank you for your review! We truly strive to make Newport Crossing a great place to live and truly value our residents! If there is anything you need or any way we can improve our service please do not hesitate to contact us. Best Regards, Rachel Ebeling Property Manager Newport Crossing
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                                                  realismi

                                                  Resident ā€¢ 2010 - 2012

                                                  4/6/2013

                                                  I lived at NC for 2 1/2 years and I have them in litigation ang suggest no one move here

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry in Units
                                                    Pets
                                                    • Dogs Allowed
                                                      Comments: All pets under 60lbs. Aggressive breeds restricted.
                                                      Less Info
                                                      More Info
                                                    This community is managed by

                                                    AMC LLC

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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā Can you hear your neighbors?
                                                    Anonymous
                                                    Answered on: 03/24/2018
                                                    A:Ā Yes. I was on the top floor and regularly could hear my neighbors below me and next to me. They were not excessively loud people either. I could hear what they were watching on tv or even conversations they were having.

                                                    Frequently Asked

                                                    AMC LLC
                                                    Dogs Allowed
                                                    Comments: All pets under 60lbs. Aggressive breeds restricted.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 1.5 Baths
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    Newport Crossing

                                                    March 2024

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                                                    Newport Crossing is an apartment in Newcastle in zip code 98059. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $3,007. Nearby cities include Renton, Mercer Island, Bellevue, Issaquah, and Tukwila.

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