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Capitol Heights Apartments

1221 Mottman Rd Sw, Olympia, WA 98512
1221 Mottman Rd Sw, Olympia, WA 98512

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Ratings & Reviews (52 Reviews)

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Former Resident 2016 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/13/2021
I lived here for years and every year the quality went down hill. The rent would go up by hundreds of dollars every time you had to renew your lease. The office lady was never in the office during office hours. Maintenance was excellent when they… See More
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Capitol Heights Apartments Manager

03/09/2021

We appreciate your feedback. Your experience in our community is disappointing. We'd love the opportunity to sit down with you and talk about how we can improve and turn your experience around. Please contact our Community Manager at [email protected], directly so we can set up an appointment. Thank you for your review and please have a great day!

Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/21/2020
If I could give the manager a zero I would! She sits her --------- behind her desk and doesn't move until lunch, then to leave. You have 27 friends you wanna move into a one bedroom? Move to Capitol Heights! You wanna have 5 Pittbulls? Move… See More
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Capitol Heights Apartments Manager

09/29/2020

Hello Anonymous, We are very sorry to hear that your experience at Capitol Heights has been less-than-positive. It is our top priority to make Capitol Heights somewhere you love to call home, and we apologize for any stress you may have felt during your experience. Thank you so much for taking the time to provide us with feedback, we assure you that we take improvement very seriously and your comments will be shared with the onsite team.

Resident 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/03/2020
If you read through through the reviews on this site you will learn the truth. Maintenance is absolutely the best! I have live in many apartments throughout my life and Steven is hands down one of the best techs ever! Same day work order completed, always… See More
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Capitol Heights Apartments Manager

08/05/2020

Hello Anonymous, We appreciate your feedback. Your experience in our community is disappointing. We'd love the opportunity to sit down with you and talk about how we can improve and turn your experience around. Please contact our Community Manager at [email protected] directly so we can set up an appointment. Thank you for your review and please have a great day!

Resident 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/11/2020
We have lived here since October 2019 and we are looking to end our lease as soon as possible. First of all don't believe any of the reviews that say "the neighbors aren't that loud" HA! If you work nights, and sleep during the day, do… See More
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Capitol Heights Apartments Manager

06/30/2020

Hello Anonymous, We are very sorry to hear that your experience at Capitol Heights has been less-than-positive. It is our top priority to make Capitol Heights somewhere you love to call home, and we apologize for any stress you may have felt during your experience. Let us do our best to make things right! We strongly encourage you to reach out to our community manager at [email protected], to begin a conversation about the issues that you brought to light in your review. We would like to discuss the problems you've been having so that we can do our best to remedy the situation. Thank you so much for taking the time to provide us with feedback, we assure you that we take improvement very seriously and your comments will be shared with the onsite team.

Resident 2016 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/04/2019
All of the reviews are so accurate. Maintenance here is amazing! Work order done same day, and if you have ever lived in an apartment sometimes that takes 10 days! Steve and Eric work so hard to keep this property in the great shape it is.… See More
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Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/26/2019
How does management still have her job? She is never in there, and I know that managers have to leave property sometimes for errands so don't come at me with that reply cooperate, cause you have used that excuse multiple times and Krista is gone almost… See More
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Capitol Heights Apartments Manager

09/02/2019

We appreciate your feedback. While we appreciate your comments about our maintenance team, we want our residents to have an overall excellent living experience. Our Community Manager is dedicated to our residents and tries to be available for any questions or concerns. However, because she is the only person in the office, she has to close the office during her lunch hour, for trips to the bank, or for any errands that take place outside of the community. If our residents need to speak with her in person, we encourage them to give her a call and set up an appointment to make sure she'll be available. We appreciate your understanding in this matter. We're sorry to see you go! We wish you the best in your new home and hope you have a wonderful day!

Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/28/2019
Worst management I've ever come into contact with. The manager is never in the office and when she is good luck getting any of your questions answered because she's too busy telling you about how " vegan" she is (even though I can smell the sausage… See More
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Resident 2017 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/02/2019
I have had the best experience with this complex. The staff are incredible and want to help you and work with you. They are so friendly and kind-- I would consider them my friends. Every time I filed a maintenance request, it was always filled within… See More
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Resident 2017 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/21/2019
Everything about Capital Heights is average except maintenance. Those guys, Steven especially, are amazing! They worked around the clock when we had the snow to make sure everyone was safe and got out of the parking lot. Even Steven's wife and the leasing gal Christina helped!… See More
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Capitol Heights Apartments Manager

03/26/2019

Thank you for your review! We appreciate all resident feedback since it helps us improve. We were very lucky to have such amazing residents and on-site staff to assist during the snow storm. Our maintenance team went above and beyond during that crisis which is just one example of their fantastic work ethic. You will see additional projects outdoors happening soon as we are looking forward to taking advantage of the beautiful spring weather. We're sorry if you feel that our leasing staff is not present in the office. The office staff often needs to leave for offsite community responsibilities including visits to the bank and preparations for resident events. Currently, they are preparing for their annual spring event! We encourage you to give the office a call if you are stopping by between 1PM and 3 PM just to confirm they are available. The staff is flexible and is always happy to change lunch time to fit the needs of the residents. We are happy to hear you enjoy living here. If you ever have any questions, Krista, our Community Manager, would be happy to address them. Have a wonderful day!

Resident 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/26/2017
I moved out of Capital Heights over 2 months ago and the only thing I miss is my neighbors and how quick Steve was to fix my maintenance issues. Honestly he's the only one who works, but I'm sure you read the other reviews and saw… See More
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Capitol Heights Apartments Manager

09/28/2017

Thank you for making Capitol Heights your home, and for the kind words about our team member! We're saddened to see you did not have a favorable impression of our entire team, and we will be sure to address this. This community does offer amenities such as a pool, hot tub, fitness center, tanning bed, clubhouse several resident activities throughout the year. We are always looking to grow and improve. We wish you all the best! - ConAm Customer Service ([email protected])

Resident 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/21/2017
Average size apartments with hardly any amenities, a seasonal pool and "fitness area" (which is old and probably not even safe to use) that's located in the basement of the cabana so get ready to inhale mold. Management will say and do anything to get you… See More
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Resident 2013 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/08/2017
All the reviews about management are true. They are horrible. To add to that, if you enjoy them coming into your apartment pretty much every other month you should totally move in. I swear they come up with reasons ALL the time. This time they need… See More
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Resident 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/23/2017
The apartments themselves are your typical cookie cutter from the late 80's apartment. Standard size, nothing special. The only amenity is the hot tub and seasonal outdoor pool. The maintenance is great (if you get the taller younger guy I think his name is Steve, not… See More
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Prospective Resident Visited 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/23/2017
This apartment doesn't have sufficient parking and their tenants litter all around the street right outside the apartments. This apartment t complex is not a good neighbor. See More
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Resident 2013 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/09/2016
I have been living at Capitol Heights for about 3 years. The first two years was great - I had NO complaints. And in fact, when I moved in, the rating on this website was over 80% of people recommending Capitol Heights. Now it is below… See More
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Resident 2014 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/13/2016
I have lived here happily for a couple years..until recently. It started when I got a notice on my door saying my lease was up soon and that to renew my lease my rent would go up well over $100 a month. That was a shock… See More
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Resident 2013 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/04/2016
I was a resident at Capital Heights for 3 years. The maintenance staff are wonderful and respond quickly, but the management has become worse and worse over the past two years. The current manager being the most rude, unprofessional, and difficult to work with person I… See More
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Resident 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/20/2016
Great floor plans, quiet neighborhood, and wonderful amenities (pool, small gym, tanning bed, kid park, clubhouse). See More
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Resident 2011 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/05/2015
disgusting management!!!!! I lived there for a little over a 3 years and they brought in a disgusting, rude, inconsiderate, ignorant, belittling, nosy, unprofessional, evil, non-helpful, cocky, scary old witch as the new manager! She does not know what she is doing and is a horrible… See More
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Resident 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/31/2015
I came from Oregon and choose here because of the freeway access. I have been here 3 months now and fee like there has been enough time to see any issues that may come up. I am happy to say the maintenance and the managers in… See More
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Resident 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/18/2014
I have lived at Capitol Heights for 8 months. Over all it is a nice community that may sit a little to close to the freeway for some but my apartment is towards the back of the property so I do not hear it at all.… See More
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Resident 2013 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/14/2014
I moved in Capitol Heights last year in the winter time. The staff was really helpful with our move and arrival. The staff emailed us the apartment application to fill out living out of state, how nice. We arrived from texas to our new home in… See More
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Resident 2012 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/03/2014
The apartment complex it's self is nice. Great if you have children. The only reason why I rate the apartment so low is due to the unprofessional disgusting management! DO NOT RENT FROM THEM! I lived there for 3 years and they have changed managers 4… See More
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Resident 2011 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/06/2014
I have lived at Capitol Heights for almost 3 years and I have to say that management is great! Both Mary & James are friendly and always have smiles on their faces and are willing to answer any questions. Maintenance staff is great too. Work requests… See More
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Prospective Resident Visited 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/23/2013
Apartment management allows some disruptive behavior from some chosen tenants and then threatens their minority restdents with eviction when a complaint is made against them for the very same thing. It is very troubling how management and security pick and choose who is allowed to make… See More
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 Updated Review
Rating Breakdown
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Maintenance
Neighborhood
Safety
Grounds
Office Staff
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Manager

 
·

Features & Amenities

Laundry

  • Laundry Connections in Unit
  • Laundry in Units

Disclaimer: Features and Amenities data have been collected from Internet users and may not be a reliable indicator of current or comprehensive features and amenities offered.

Pets

  • Dogs Allowed
    Deposit: Required
    Rent: Required
    Restrictions: Breed restrictions apply.
  • Cats Allowed
    Deposit: Required
    Rent: Required

Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $1,220

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

2 Bedrooms, 1 Bathroom

  • Price
    Price

    $1,514

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 1.5 Bathrooms

  • Price
    Price

    $1,345

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,499

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 2.5 Bathrooms

  • Price
    Price

    $1,428

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

3 Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,638

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    3 Bedrooms

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Leasing:

C
ConAm Management
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Frequently Asked

What are noise levels like at Capitol Heights Apartments?
The community is rated 2/5 stars, which is considered having loud noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Capitol Heights Apartments?
The community is rated 3.3/5 stars, signifying much satisfaction on average.

How safe is Capitol Heights Apartments?
The community is rated 2.3/5 stars, which is considered being moderately safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.3/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 4.3/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 11.33 days to their community reviews in the past year.

Who manages Capitol Heights Apartments?
ConAm Management

What is the pet policy at Capitol Heights Apartments?
Dogs Allowed
Deposit: Required
Rent: Required
Restrictions: Breed restrictions apply.
Cats Allowed
Deposit: Required
Rent: Required

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 1.5 Baths and 2 Beds, 2 Baths and 2 Beds, 2.5 Baths and 3 Beds, 2 Baths


Capitol Heights Apartments Gallery

Manager Uploaded Photos
Resident Uploaded Photos
Capitol Heights Apartments is an apartment in Olympia in zip code 98512. This community has a 1 - 3 bedroom, 1 - 2.5 bathroom, and is for rent for $1,220 - $1,638. Nearby cities include Winlock, Tumwater, Lacey, Dupont, and Tenino. 98512, 98501, 98502, 98596, and 98501 are nearby zip codes.

  • Price

  • Sq. Ft.

  • Availability

  • Model

MOVE-IN SPECIAL

Capitol Heights Apartments

Provided by Property Management

Management Photos (18)

  • (Manager photo uploaded on 07/21/2017) Image of Capitol Heights Apartments in Olympia, WA
  • (Manager photo uploaded on 07/21/2017) Image of Capitol Heights Apartments in Olympia, WA
  • (Manager photo uploaded on 07/21/2017) Image of Capitol Heights Apartments in Olympia, WA
  • (Manager photo uploaded on 07/21/2017) Image of Capitol Heights Apartments in Olympia, WA
  • (Manager photo uploaded on 07/21/2017) Image of Capitol Heights Apartments in Olympia, WA
  • (Manager photo uploaded on 07/21/2017) Image of Capitol Heights Apartments in Olympia, WA
  • (Manager photo uploaded on 07/21/2017) Image of Capitol Heights Apartments in Olympia, WA
  • (Manager photo uploaded on 07/21/2017) Image of Capitol Heights Apartments in Olympia, WA
  • (Manager photo uploaded on 07/21/2017) Image of Capitol Heights Apartments in Olympia, WA
  • (Manager photo uploaded on 07/21/2017) Image of Capitol Heights Apartments in Olympia, WA
  • (Manager photo uploaded on 07/21/2017) Image of Capitol Heights Apartments in Olympia, WA
  • (Manager photo uploaded on 07/21/2017) Image of Capitol Heights Apartments in Olympia, WA
  • (Manager photo uploaded on 07/21/2017) Image of Capitol Heights Apartments in Olympia, WA
  • (Manager photo uploaded on 07/21/2017) Image of Capitol Heights Apartments in Olympia, WA
  • (Manager photo uploaded on 07/21/2017) Image of Capitol Heights Apartments in Olympia, WA
  • (Manager photo uploaded on 07/21/2017) Image of Capitol Heights Apartments in Olympia, WA
  • (Manager photo uploaded on 07/21/2017) Image of Capitol Heights Apartments in Olympia, WA
  • (Manager photo uploaded on 07/21/2017) Image of Capitol Heights Apartments in Olympia, WA

Provided by Other Residents

Resident Photos (14)

  • (Resident photo uploaded on 07/04/2012) Image of Capitol Heights Apartments in Olympia, WA
  • (Resident photo uploaded on 07/04/2012) Image of Capitol Heights Apartments in Olympia, WA
  • (Resident photo uploaded on 07/04/2012) Image of Capitol Heights Apartments in Olympia, WA
  • (Resident photo uploaded on 07/04/2012) Image of Capitol Heights Apartments in Olympia, WA
  • (Resident photo uploaded on 01/09/2010) Image of Capitol Heights Apartments in Olympia, WA
  • (Resident photo uploaded on 01/09/2010) Image of Capitol Heights Apartments in Olympia, WA
  • (Resident photo uploaded on 01/09/2010) Image of Capitol Heights Apartments in Olympia, WA
  • (Resident photo uploaded on 01/09/2010) Image of Capitol Heights Apartments in Olympia, WA
  • (Resident photo uploaded on 01/09/2010) Image of Capitol Heights Apartments in Olympia, WA
  • (Resident photo uploaded on 01/09/2010) Image of Capitol Heights Apartments in Olympia, WA
  • (Resident photo uploaded on 01/20/2016) Image of Capitol Heights Apartments in Olympia, WA
  • (Resident photo uploaded on 01/20/2016) Image of Capitol Heights Apartments in Olympia, WA
  • (Resident photo uploaded on 01/20/2016) Image of Capitol Heights Apartments in Olympia, WA
  • (Resident photo uploaded on 01/20/2016) Image of Capitol Heights Apartments in Olympia, WA
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