Arbor Terrace Apartments
Resident · 2014 - 2015
Absolutely horrendous! DO NOT MOVE HERE! We moved in Dec 1, 2014 and it's been nothing but one problem after the next! UDR owned the property when we moved in, and apparently Pinnacle took over on Dec 22, 2014. Our apartment wasn't even completely ready when we moved in, and we've been swept under the rug since (and it's almost 5 months later now) Not to mention that January's rent was accepted into UDR's bank account and hasn't given it to Pinnacle, yet even though I had supplied bank documents verifying everything, Pinnacle is threatening us unless we pay them AGAIN for something which was proven paid already! We have drywall that's fallen off the breezeway ceiling and hit me in the back on my neck & head while outside trying to clean up the mess that's left from others. I went to the office and told them, as it happened just 3 days after I had surgery, was anything done about it? No, of course not. Just like everything else in this dump of a place. If it wasn't for the fact that we were under the gun the day before Thanksgiving to find something, due to the house we were living in selling so quickly, we definitely would NOT have picked this place! Potholes that eat your car, ignorant staff, management (including regional) that is nothing but a joke... Don't waste your money. No lighting in the carports that we're paying an extra $60 a month for, kitchen cabinets that are falling off the wall that still haven't be fixed, shower fixtures that take 2 people to turn off, not to mention the fact that we had to go buy our own washer and dryer due to the ones that were supplied not functioning and we didn't get a penny of credit for it. RUN, AS FAR AWAY FROM THIS AS POSSIBLE!