Be careful = with this one it is a facade and the manager is on a power trip :(
(I think she does it simply for the pleasure of exercising control over other people)
I also think she has let her personal life become in-tangled with tenants on a personal level as I have observed (very unprofessional) I also would like to add that the maintenance guy is nice but does not know what he is doing and will band-aid everything.