#8,451 #1 #145

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Island View

1529 Columbia Park Trail, Richland, WA 99352
(63 Reviews)
$1,444 - $2,262/mo
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Move-In Specials

Look & Lease Specials! Up to $1000 move-in costs with 12-month lease* Ready to move-in homes with $500 to $1000 of move-in costs with 12-month lease!* Contact...

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Floor Plans & Pricing

1 Bedroom

Columbia (1x1)

1 Bed, 1 Bath | 839 sq. ft.

$1,444 - $2,262

2 Available Units

See Floor Plan Details

2 Bedrooms

Wheelhouse (2x2)

2 Beds, 2 Baths | 1,145 sq. ft.

$1,633 - $2,127

9 Available Units

See Floor Plan Details

Riverwalk (2x1)

2 Beds, 1 Bath | 1,051 sq. ft.

$1,643 - $2,064

2 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

B
B

Renter Ratings

A

Review Ratings

Noise

3.8

Grounds

4.5

Safety

5.0

Office Staff

4.8

Maintenance

5.0

Neighborhood

4.5

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

C

Number of reviews in the past 365 days

4

Managerā€™s Review Engagement

C

Percentage of reviews responded to

50.00%

Managerā€™s Review Reply Time

D-

Average time to respond to reviews

73.25 days

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Island View Reviews

(58)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Resident 1198705

Verified Resident ā€¢ 2023

11/12/2023

This has been the best experience for my husband and I. Moving is stressful and the management team(Victoria and and Keith) had been and continues to be very helpful and compassionate as well as empathetic work the entire process from showing us our newā€¦Ā See More >
    Review Author Icon

    Resident 1193769

    Verified Resident ā€¢ 2022 - 2023

    10/28/2023

    staff and maintenance both professional all problems taken care of right all go above and beyond to make us comfortable and both enjoy living enjoy worry free living knowing if anything goes wrong it will be taken care of.

      Review Author Icon

      Resident 1149150

      Verified Resident ā€¢ 2022 - 2023

      6/11/2023

      Very Good maintenance people and managers. I would recommend this apartment complex to others. Very well-kept grounds and neighborhood is quiet and love access to the trails by the river. Can't think of any negatives to living here.

        Manager

        6/13/2023

        Island View
        Thank you for taking the time to share your experience. It is truly touching to know you think so highly of us! We will share your experience with the rest of our team members as inspiration! Please let us know what we can do for you in the future. Keith Wilson, Property Manager
        Review Author Icon

        Resident 1131827

        Verified Resident ā€¢ 2023

        4/16/2023

        Great staff. Very quick responses to any issues. Always smiling and happy. Love it. This complex is well kept and has security to make sure of that. Love the pool jacuzzi and the gym. Also free coffee and a vending machine with goodies for those lateā€¦Ā See More >
          Manager

          4/18/2023

          Island View
          It's such a great feeling to know that we left you with such a remarkable impression of Island View. Thank you for your review. Don't hesitate to reach out to our office if you ever need anything.

          Updated Review

          Review Author Icon

          Resident 1064241

          Verified Resident ā€¢ 2022

          2/23/2023

          The community is clean but people drive to fast in parking lot and the units are wonderful but up stair people bang all night till 3am keeps my kid up and me but other then that no poop on grass or trash they keep itā€¦Ā See More >
            Manager

            2/24/2023

            Island View
            We sincerely regret that your experience was less than perfect. We care deeply about our residents and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience. Keith Wilson, Property Manager - Island View.
            Review Author Icon

            Resident 1090194

            Verified Resident ā€¢ 2021 - 2022

            12/2/2022

            I have been here for not quite 2 years. After selling my home, I was a bit apprehensive about apartment living again, but had no choice. Am SO glad I had the choice of Island View. For the size of the complex, it isā€¦Ā See More >
              Manager

              12/3/2022

              Island View
              Thank you for taking the time to share your experience, we appreciate it. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Keith Wilson, Property Manager
              Review Author Icon

              Resident 1061694

              Verified Resident ā€¢ 2022

              9/3/2022

              It is quite. Everyone keeps to themselves. Residence are friendly. I just moved in and still trying to know my surroundings. Convenient store nearby and park across the street. Great area to walk around peacefully. I recommend this apartment to anyone who loves to beā€¦Ā See More >
                Manager

                9/6/2022

                Island View
                Thank you for your review of our community. We appreciate that you chose Island View! Please let us know if you need anything during your stay! - Nick McDonald, Property Manager
                Review Author Icon

                Resident 1059119

                Verified Resident ā€¢ 2022

                8/27/2022

                Friendly staff members and an excellent maintenance team. They are communicative. When unexpected issues arise, they are very responsive to help you out. I highly recommend this place. Great community.

                  Manager

                  8/29/2022

                  Island View
                  Thank you for the great compliments. We are happy to be of service! Please let us know if you need anything else during your stay. - Nick McDonald, Property Manager
                  Review Author Icon

                  Resident 1046653

                  Verified Resident ā€¢ 2016 - 2022

                  7/20/2022

                  I marked one star for NOISE because often there are dogs barking late in the evening and early in the morning. Otherwise, tenants are very quiet. I marked 3 for GROUNDS because the breezeways and handrails are seldom cleaned. There are spider webs inā€¦Ā See More >
                    Manager

                    7/20/2022

                    Island View
                    Hello! Thank you for your review. We are sorry to hear that Island View fell short of your expectations regarding breezeways and handrails. It's important to us that the property be as squeaky clean as possible for all of our Resident's enjoyment. Being so close to the River, it's expected that there will sometimes be an excess of cobwebs (especially on light fixtures). Thankfully, we partner with a great Pest Control company that completes a regular service and takes care of those for us. It sounds like they haven't been to your building in a while, so we appreciate the feedback to improve that. Again, thank you for taking the time to leave us a review! - Nick McDonald, Property Manager
                    Review Author Icon

                    Resident 1018496

                    Verified Resident ā€¢ 2022

                    4/22/2022

                    My experience at the community has been nothing but positive. Everything is nicely kept and managed very well. I appreciate that the property managers handle complaints seriously and with genuine concern.

                      Manager

                      4/28/2022

                      Island View
                      We are so very glad to hear that you have had a positive experience with us here at Island View. It's our top priority to ensure our Residents are happy! Please don't hesitate to let us know if you need anything else during your stay! - Nick McDonald, Property Manager
                      Review Author Icon

                      John_S903

                      Resident ā€¢ 2021 - 2022

                      2/18/2022

                      Really disappointed with this apartment complex, specifically the management. Management was rude and condescending and not very helpful in the slightest. Apartments had minor things wrong with it. Very inefficient heating and cooling. Location is ok, if youā€™re in a building close to Columbia parkā€¦Ā See More >
                        Manager

                        2/18/2022

                        Island View
                        Hi John. Thank you for your review. I'm sorry to hear that you feel this way. It certainly is/ was not our intent at any time to come across as rude or condescending. We would like an opportunity to meet with you in person to discuss your concerns- and further- to identify what could have been done differently to improve your experience. We welcome the opportunity. Please give us a call at 509-420-4999 and let us know how we can help. We appreciate your stay and giving us the chance to be of service. Thank you! - Nick McDonald, Property Manager

                        Updated Review

                        Review Author Icon

                        Resident 961834

                        Verified Resident ā€¢ 2021

                        1/14/2022

                        The staff is very kind and efficient, especially Nick. I have appreciated the walkways being cleared and salted during the recent snow storms. I have and will continue to recommend this complex to others.

                          Manager

                          1/27/2022

                          Island View
                          Hello! Thank you for the great review. We appreciate it very much! We realize how important it is to maintain the grounds, and we are glad that you are satisfied! As always, please let us know if there is anything further we can do to make your stay comfortable! - Nick McDonald, Property Manager
                          Review Author Icon

                          Resident 934622

                          Verified Resident ā€¢ 2014 - 2021

                          8/3/2021

                          It's been pretty good over the years. It would be nice to long term residents didn't have such high rent raising. After you've been here a while it makes sense to take care of those residents like long term clients.

                            Manager

                            8/19/2021

                            Island View
                            Hello! We are so glad to hear that your stay has been pleasant overall! Understandably, rent increases are always frustrating. We understand that completely. As the market continues to progress forward with higher pricing, we are proud to say that we are not increasing rent all the way up to what the market is dictating presently. It's highly important to us that we keep our Residents happy, and to do the right thing by everyone. We sincerely appreciate your stay at Island View, so please don't hesitate to let us know if there is anything we can do to make your stay more enjoyable! - Nick McDonald, Property Manager
                            Review Author Icon

                            Resident 897187

                            Verified Resident ā€¢ 2021

                            4/26/2021

                            My experience at Island View Apartments so far had been great after a month. The staff are friendly, transparent, helpful and responsive. The application and move-in process was quick and easy considering COVID precautions. The apartment itself is clean and spacious. The high ceiling isā€¦Ā See More >
                              Manager

                              4/26/2021

                              Island View
                              Good Morning! Thank you kindly for the quality review. Being transparent and responsive are key to making a great experience, and that's exactly what we wanted to accomplish, so I'm glad to hear that we did so! We appreciate the time you took to give us your feedback. If you have any need for additional assistance, we are here to help! We appreciate you making Island View your home of choice! - Nick McDonald, Property Manager

                              Updated Review

                              Review Author Icon

                              Resident 437797

                              Verified Resident ā€¢ 2017 - 2021

                              4/12/2021

                              Great places to call home . Staff are great people to work with . The off street parking is very nice and the garages are very handy. The land The landscaping here is very nice they do a very good job upkeep on the grassā€¦Ā See More >
                                Manager

                                4/13/2021

                                Island View
                                We are so glad that you are here, and that you are satisfied with your experience here at Island View. We love the landscaping too, especially the pink flowering trees that are in full bloom right now. As we navigate the county phasing process, we are excited at the prospect of opening our pool/ spa. As always, if you need anything during your stay, please don't hesitate to ask. Thank you! - Nick McDonald, Property Manager
                                Review Author Icon

                                Resident 888200

                                Verified Resident ā€¢ 2015 - 2021

                                3/29/2021

                                I think the rent is to high especially the carports. You have more open spaces that could help with other parking at your facility. I do not have a pet but am happy to see all of the dogs, At times when I open myā€¦Ā See More >
                                  Manager

                                  3/29/2021

                                  Island View
                                  Hello! Thank you for taking the time to leave us quality feedback. It's truly appreciated! With regard to carports and subsequent pricing, we understand your concern, and we are sorry that you feel this way. We analyze many variables of our current market to ensure that we are competitively priced. For the type of community that we are, pricing is in line with our competition. I am proud to say that we do offer some carports at a discounted rate of $20.00. Please feel free to contact us to identify where those are, and if that would be a better option for your budget, we are happy to explore that opportunity with you! Insofar as the smell outside your window, we sincerely apologize for that, although this is the first time we have been made aware of this issue. Please contact us via e-mail at pm.islandview@avenue5apt.com with your apartment number and the exact location so that we can address this further for you. Lastly, regarding any increase at renewal- we make every effort to keep this as low as possible for you, as we understand that finances are important. Upon receipt of your renewal letter (when that time comes), and we are happy to discuss it. At this time, so long as the moratorium is in effect, we are not increasing anyone's rent at renewal. Understandably, it was frustrating not being able to make available our amenities (per Benton County Health District), however, we are happy to report that they are now open by appointment (with the exception of the pool and spa). Please contact us for additional information on that. We appreciate the opportunity to be of service. Please don't hesitate to let us know if there is anything else that we can do to make your stay more enjoyable! - Nick McDonald, Property Manager
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                                  Resident 882563

                                  Verified Resident ā€¢ 2019 - 2021

                                  3/12/2021

                                  A lovely place to live - good management and lovely grounds. Close to the river for a nice stroll. The amenities (gym, pool, hot tub) are an added bonus and there's a pet policy if you have furry friends. Overall, definitely recommend!

                                    Manager

                                    3/13/2021

                                    Island View
                                    We are so very happy to hear that you are happy here. Thank you for staying with us. If you need anything at all, please don't hesitate to let us know! - Nick McDonald, Property Manager
                                    Review Author Icon

                                    Resident 635779

                                    Verified Resident ā€¢ 2020

                                    12/2/2020

                                    Essentially the initial move in experience was a bit questionable, due to some experiences they were having with their computer system. Nick assured us that he would do what it took to make sure we were content with our stay here, he truly went aboveā€¦Ā See More >
                                      Manager

                                      12/30/2020

                                      Island View
                                      Hello. Thanks for taking the time to leave us a review! Indeed, computers are not so great sometimes, but we sure do appreciate your consideration and patience with us as we navigated that into a better experience for you! I'm so glad to hear that you are happy here at Island View. Please don't hesitate to let us know if you need anything during your stay. We appreciate you! - Nick McDonald, Property Manager

                                      Updated Review

                                      Review Author Icon

                                      Resident 674948

                                      Verified Resident ā€¢ 2014 - 2020

                                      10/30/2020

                                      Everyone is easy going. They listen and accommodate whenever they can. I live on the 3rd floor. It is so quiet and I feel very safe. The grounds are always kept up and I love my view of the river... so calming! These are aā€¦Ā See More >
                                        Manager

                                        10/30/2020

                                        Island View
                                        Thank you so much! I'm glad you feel this way. We really do our best to live the dream here at Island View! We love the views of the river also. We are very grateful that you have chosen to keep Island View as your home. Please don't hesitate to let us know if there is anything you need from us, as always. Enjoy your weekend! - Nick McDonald, Property Manager
                                        Review Author Icon

                                        anonymous

                                        Resident ā€¢ 2020

                                        9/24/2020

                                        **The walls are not double insulated for "reduced noise between apartments" like is advertised in all of their brochures and advertisements. ** The community may have been nice before COVID19 (moved in right before lock-down), but its gone to ---- now. Once COVID19 hit, allā€¦Ā See More >
                                          Manager

                                          10/4/2020

                                          Island View
                                          Hello- We appreciate the time that you took to leave us feedback! We are currently in the process of reviewing our marketing materials to ensure that all information is up to date. We sincerely thank you for bringing this to our attention. We respectfully disagree with you with regard to Maintenance. We have not discontinued routine maintenance or upkeep here at Island View. Additionally, we recently completed a pruning of all shrubs, and have been pressure washing our buildings in an effort to remove any residue from all of the fires that have occurred in our, and surrounding areas. It has not been brought to our attention that any Service Requests, and the associated level of service thereto, have been deficient. We apologize that you felt this way however. I understand that you feel your apartment is overpriced- I am proud to say that we are extremely competitive with our market, and specifically with our 2x1 floor plan, we are actually under what the market is elsewhere for a similar apartment. Air filters for your HVAC system are made available at no charge upon request, and we have been very quick to respond to anyone needing one of these. Regarding noise complaints- we like to personally reach out to our Residents first in an effort to avoid unnecessary confusion or questions, and I'm happy to report most times we are able to resolve it with one phone call. After issuing a notice for a noise issue, it would be something our local authorities would be able to address (especially if it's in the middle of the night while the office is closed). We did also have some skunks wander over to Island View, yes. Being so close to the river, it's bound to happen that nature will wander as they will. We promptly had the issue addressed and is no longer a problem. Lastly, we have not received any accommodation requests for the dumpster areas. Please feel free to reach out directly so that we can further discuss and resolve your concerns. We very much want all of our Reside
                                          Review Author Icon

                                          Resident 820823

                                          Verified Resident ā€¢ 2018 - 2020

                                          9/20/2020

                                          Most of the walkway lights were out for too long a time. The walkway by my patio has flooded constantly since I moved in. A very large flood so that people walk right past my patio in the grass to go around it.

                                            Manager

                                            9/22/2020

                                            Island View
                                            Hello! Thank you Karee for taking the time to leave us feedback. We certainly appreciate it. We recently upgraded our walkway lighting system to LED, so going forward this should not be an issue. Our apologies for any delay! We understand the frustration with the water issue on the sidewalk you are speaking of. We recently had this repaired, but unfortunately has re-presented itself. Be assured that we are actively working on a fix as quickly as possible. Please let us know if there is anything else that we can do to be of service! We appreciate you choosing Island View! - Nick McDonald, Property Manager
                                            Review Author Icon

                                            Resident 816580

                                            Verified Resident ā€¢ 2020

                                            9/12/2020

                                            Loud neighborhood. Many parking issues (we have a an old Honda in the lot with cobwebs on it - has it ever been moved?) Too many autos for spots, when I contacted the manager his response was basically, we would love to charge you more forā€¦Ā See More >
                                              Manager

                                              10/19/2020

                                              Island View
                                              Hello- Thank you for renewing your review, as we had previously responded to it. We agree that It is unfortunate when the surrounding neighbors around Island View (outside of the property) are noisy at times. As per previously communicated, we encourage our Residents to communicate actively with the Richland Police Department (especially late at night when our staff is not available) to advise of these issues. It really proves to be helpful for the entire community when our Residents quickly communicate this to them, and then subsequently, keeps me apprised of the situation as well. We also did put a tow warning notice on the vehicle that you had mentioned upon us receiving notification. Lastly- I'm sorry to hear that you feel that I was going out of my way to charge you for something (such as a garage). I merely was attempting to provide you with some options outside of the first come, first serve parking. We have been highly occupied recently, contributing to the overflow in the free parking. Please don't hesitate to let me know if there is anything else that I can do for you. We certainly appreciate you being a valued Resident at Island View! - Nick McDonald, Property Manager

                                              Updated Review

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                                              Resident 707595

                                              Verified Resident ā€¢ 2019 - 2020

                                              8/12/2020

                                              Really enjoy living here. It fits all my needs and management responds quickly to residents concerns. The quality of the apartments are above average and the price is comparable to other complexes in the area.

                                                Manager

                                                8/13/2020

                                                Island View
                                                Hello! Thank you for the great review! We appreciate it. We are very happy to hear that you are enjoying your stay! Please let us know if there is anything else that we can do for you! - Nick McDonald, Property Manager
                                                Review Author Icon

                                                Resident 740685

                                                Verified Resident ā€¢ 2020

                                                1/31/2020

                                                Really straight forward application and move in process. Transparency helps things move along nicely. The apartment is perfect for what it is. Not an ultimate long term solution, but for 1-5 years it's lovely. Nothing to complain about.

                                                  Manager

                                                  2/5/2020

                                                  Island View
                                                  Thank you so much for your quality review! We appreciate the great feedback. Have a wonderful day! - Nick McDonald, Property Manager
                                                  Review Author Icon

                                                  Resident 732716

                                                  Verified Resident ā€¢ 2019 - 2020

                                                  2/22/2020

                                                  Our experience has been great we are very pleased with the staff at island View and are looking forward to this spring and our great area to explore thank you very much for taking good care of u Dalrie Hoyle

                                                    Manager

                                                    2/3/2020

                                                    Island View
                                                    We are so happy to hear that you are having a great experience here at Island View! Please don't hesitate to let us know if you need anything! - Nick McDonald, Property Manager

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    • Washer/Dryer
                                                    Parking
                                                    • On-site Parking
                                                    Pets
                                                    • Cats Allowed
                                                      Fee: $400. Rent: $20. Pet Limit: 2. Comments: We welcome cats. There is a one-time pet fee of $400 for the 1st pet and $200 for the 2nd pet. Pet rent for cats is $20.
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                                                    • Dogs Allowed
                                                      Fee: $400. Rent: $20. Pet Limit: 2. Comments: We welcome non-aggressive breed dogs. There is a one-time pet fee of $400 for the 1st pet and $200 for the 2nd pet. Pet rent is $20 for dogs.
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                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • BBQ and Picnic Area
                                                    • Barista Style Cafe with Wi-Fi
                                                    • Black Appliances
                                                    • Boat Storage
                                                    • Clubhouse
                                                    • Convenient Highway Access
                                                    • Corporate Housing
                                                    • Courtyard with Lush Landscaping
                                                    • Daily Coffee Service
                                                    • Dining Room
                                                    • Entertainment Kitchen
                                                    • Fire Sprinkler System
                                                    • Fitness Center
                                                    • Fitness Center with Peloton Spin Bike
                                                    • Marina Access
                                                    • Package Receiving Service
                                                    • Pool
                                                    • Reading Area
                                                    • River and Pool Views
                                                    • Spa
                                                    • Spacious Floor Plans
                                                    • Spacious Patio on Ground Floor Homes
                                                    • Wi-Fi in Clubhouse
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                                                    Leasing

                                                    Located in Richland, Washington, Island View offers beautiful one- and two-bedroom homes with a relaxing, riverfront lifestyle that is unmatched in the Tri-Cities. The Tuscan-inspired contemporary apartments feature full-sized washers and dryers, private patios with river and pool views and personal garages.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Avenue5 Residential

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                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 63 number of votes by renters, Island View is currently rated 4.3 out of 5 stars.
                                                    Island View is rated 4.5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    Island View is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Island View is rated 3.8/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    Island View is rated 5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    Island View is rated 4.5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Island View is rated 4.8/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 50% of their community reviews in the past year.
                                                    Managers have replied within 73.25 days to their community reviews in the past year.
                                                    Avenue5 Residential
                                                    Cats Allowed
                                                    Fee: $400
                                                    Rent: $20
                                                    Pet Limit: 2
                                                    Comments: We welcome cats. There is a one-time pet fee of $400 for the 1st pet and $200 for the 2nd pet. Pet rent for cats is $20.
                                                    Dogs Allowed
                                                    Fee: $400
                                                    Rent: $20
                                                    Pet Limit: 2
                                                    Comments: We welcome non-aggressive breed dogs. There is a one-time pet fee of $400 for the 1st pet and $200 for the 2nd pet. Pet rent is $20 for dogs.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    Look & Lease Specials! Up to $1000 move-in costs with 12-month lease* Ready to move-in homes with $500 to $1000 of move-in costs with 12-month lease!* Contact the Island View office for details.

                                                    Contact Property

                                                    Island View

                                                    March 2024

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                                                    Baths

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                                                    Island View is a 839 - 1,145 sq. ft. apartment in Richland in zip code 99352. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,444 - $2,262. Nearby cities include West Richland, Pasco, Kennewick, Benton City, and Umatilla.

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