Who manages Riverpointe Apartments?

Security Properties Residential

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 2 Baths

Ratings & Prices for Riverpointe Apartments, Richland, WA

Renter Ratings

Noise	N/A
Grounds	N/A
Safety	N/A
Office Staff	N/A
Maintenance	N/A
Neighborhood	N/A
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	N/A

Manager's Review Engagement

Percentage of reviews responded to	N/A

Manager's Review Reply Time

Average time to respond to reviews	N/A

Ratings & Reviews (40 Reviews)

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Travis_M968 • Former Resident • 2018

10/04/2018

Management is absolutely atrocious, they nickle and dime tennets adding costs every single month that seem to be arbatrarily calculated. The office is team is absent or away from the office regularly. Upon moving out they insisted part of our deposits were fees and refused to… See More

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Angela_K • Resident • 2018

02/17/2018

I have lived here about 18 months and just signed a new lease. I have had to have a couple of things fixed and they were done immediately. The office staff are just gems! I don't have any of the issues other's are stating. I will… See More

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Resident • 2016

04/24/2016

Was not an enjoyable experience for me. They have dogs throughout the complex and there was dog stool everywhere. Even when I went to put out my garbage, the "doggie bags" were in the garbage area on the ground. My neighbor must have been a hoarder,… See More

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Resident • 2015

12/21/2015

This has got to be the worst apartment I have ever lived at. Let me explain. When we moved we were lied to about how much the deposit was. So on top of rent they was billing me late fees that were never mentioned to my… See More

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lexisdawn • Resident • 2014 - 2015

07/21/2015

HORRIBLE!!! Not only does the management not do anything, but they cheat you out of your deposit. Then call you several months later to say the deposit was a mistake and try to charge you even more money. They don't communicate with Greystar, the company that… See More

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SincereTenant206 • Resident • 2015

06/03/2015

The complex looks great tho the dumpster is always full. The maintenance man take forever to take care of the smallest things. No one ever answers the phone when you call. The ditzy females they higher are beyond not capable of doing their work. I don't… See More

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Resident • 2013 - 2015

04/02/2015

TERRIBLE STAFF! We used to love these apartments until the new management came along. They never answer their phone. We had a major maintenance issue that needed to be fixed right away, could have caused a huge injury to someone and is a major liability issue,… See More

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Resident • 2015

01/15/2015

So I moved into these apartments a few months ago and I can't wait to move out! The management is awful and rude! I have requested things to get fixed WHEN I MOVED IN (witch was months ago) and nothing has been fixed. But they have… See More

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Resident • 2010 - 2014

10/28/2014

New management is ATROCIOUS!!!! I have lived here for almost 4 years and will be vacating due to this new terrible management. They raised the rent and pretty much DO NOT do anything. The new staff is frequently gone during office hours, non-responsive to maintainence requests,… See More

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Resident • 2013 - 2014

10/23/2014

Save your self a massive headache! We moved into the Riverpointe apartments in spring of 2013, and we loved them. The grounds were kept up, the staff was friendly and knew us by name, and any issues we had were resolved quickly. However, this last spring… See More

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MonaMona12 • Resident • 2013 - 2014

10/21/2014

When we first moved in it was ok, but now with the new takeover it has just been one of those things where you just can't wait for your lease to be over. Management is my main issue. If we call they are rude, and don't… See More

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Resident • 2009 - 2014

10/12/2014

This apartment management is racist, I came to know from their staff that they are charging different rents from different people, there has also been issues with the parking under the shade. Some residents were charged $15 for two car parkings some were charged $15 for… See More

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Resident • 2013 - 2014

05/30/2014

i lived at riverpointe for 7 months and thought it was a great deal when I moved and it was my first apartment. I always paid rent on time and my roommate ended up leaving the lease and they made it so easy for him to… See More

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Resident • 2007 - 2014

05/28/2014

This place is going downhill even faster since Riverstone Residential Group acquired this property. Garbage is overflowing at all dumpsters and maintenance requests are being handled slowly. They also want to charge pet rent (never have I paid pet rent in the seven years I lived… See More

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vachakone • Resident • 2012 - 2014

03/06/2014

GREAT STAFF!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Tobes69 • Resident • 2012 - 2013

04/09/2013

At first I thought this was a great place. I even wrote a review on how great I thought this place was. Even till close to my move out, this was a pretty nice place. Had a HUGE ant problem, but the exterminator, that they paid… See More

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Resident • 2009 - 2012

09/27/2012

The quality of this complex has taken a nose dive in recent months. They have caused such a headache and inconvience to their residents. There is very poor communication from the office, and when they do communicate the information is not always correct. The repaving project… See More

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Resident • 2008 - 2012

08/23/2012

New management within the last two months = place seems to be going downhill little by little. I have put it 3 maintenance requests that have gone ignored. Lots of spider webs around the exterior walls and stair railings(they used to power wash the exterior and… See More

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ewyatt3233 • Resident • 2011 - 2012

07/11/2012

Worst place I have ever lived. The management makes this place horrible to live. The maintenence staff is almost as bad. If you are dumb enough to move here after you have read all of the reviews on this dump, please write down, or videotape your… See More

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OO7midget • Resident • 2012

07/10/2012

So I must say that I was a little skeptical about these apartments because of the ratings, but now I must say these no people must be from places that were like 5 star hotels. This place is great! I had an issue with my dryer… See More

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Resident • 2010 - 2012

04/11/2012

This "Yes" review sounds like management trying to give good reviews for themselves... and read it carefully, trying to rent apartments. This does not sound like a resident talking about their experiences. My experience, the managment at this location is the soul reasoon this place is… See More

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Resident • 2010 - 2012

03/27/2012

This is the worst place to live hands down. Not a kid and pet friendly place at all! Management is horrible. Maintenance is horrible. Don't expect your deposit back. Plan on paying extra in the end. The place needs to be demolished! See More

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Resident • 2011

12/27/2011

Since moving into to this dwelling it has been noisy, police called out, delapidated appliances, insect problem, floor plan causes doors to hit eachother and same with kitchen drawers. Exposed conduit in bathroom, mildew smell in closet, constant black ring in the toilet. Also when leaving… See More

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Resident • 2007 - 2011

12/10/2011

When I first moved in here the apartments were ok. Space in the apartment was adequate but the boxy design of the apartments makes it feel a little bit small. The staff in the beginning was good and helpful. The location of the apartments is nice… See More

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Resident • 2008 - 2009

10/07/2011

Was hopping to find Riverpointe had a new manager. Love the location. But that's all I loved while living there. Read closely the good reviews. They sound much like a sales pitch. Either Bobbi posted them or her staff. She doesn't like people talking bad about… See More

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•

Updated Review

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Manager

Features & Amenities

Laundry

Washer/Dryer

Parking

Garage

General

BBQ and Picnic Area

Balcony

Basketball Court

Billiards

Business Center

Ceiling Fan

Clubhouse

DishWasher

Fireplace

Fitness Center

Live Video Tours with Leasing Agent or Self Guided Tours

No Security Deposit Program

On-Site Maintenance

On-Site Management

Package Receiving Service

Pool

Range

Renovated

Resident Lounge

Spa

Pets

Cats Allowed
Restrictions: For complete Breed Restrictions, please see the Important Links section on our website.
Pet Limit: 2

Dogs Allowed
Restrictions: For complete Breed Restrictions, please see the Important Links section on our website.
Pet Limit: 2

Leasing:

Part of the Your Tour, Your Way program. Its your apartment and you are welcome to tour in a way that makes you feel most at home. Whether you prefer to take a self-guided tour on your own, be accompanied by one of our leasing professionals (when permissible), or take a live video tour from the comfort of your home, we have options that will work for you!Save hundreds of dollars on move in costs with NO SECURITY DEPOSIT. Ask our team for details on the program.Welcome home to Riverpointe Apartments! This premier apartment home community offers an exquisite environment for those looking for a home in an amazing location in the beautiful Richland area. These apartments offer something for everyone from any background and any lifestyle. Youll definitely find something you love about this community, whether it be the convenient location, pure and simple convenience, or an abundance of activities both in your own backyard and right outside your community. Riverpointe Apartments allow you to live your dream of tranquility and convenience at home with a fun adventure around the corner!Our community is the perfect place for you to find your fit. Choose from multiple one-, two-, or three-bedroom floor plan layouts. We know that pets are very important to many of our residents, and as such, weve made our entire community pet-friendly. Some restrictions do apply, so be sure to read through our pet policy or give us a call to learn more. Weve made our apartments as comfortable and accommodating as possible, and youll be able to see that when you visit.Our amenity package includes a large selection of in-home features as well as community-wide amenities youll have access to. Keep up on your fitness goals without the pesky gym fees at our 24-hour onsite fitness center. Our year-round swimming pool and spa make for an easy and fun way to relax on the weekend or after a long day of work. Enjoy a BBQ with some friends in our patio and BBQ area or socialize in our game room/clubhouse.Experience the beautiful, picturesque layouts of your next home with our photo gallery here online, and then take the tour in person to see the open-concept designs for yourself. Your next home is just a click away, ready and waiting for you! Connect with us today!

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