2550 Duportail Street, Richland, WA 99352
2550 Duportail Street
Richland, WA 99352
Resident • 2007 - 2011 Not Recommended
When I first moved in here the apartments were ok. Space in the apartment was adequate but the boxy design of the apartments makes it feel a little bit small. The staff in the beginning was good and helpful. The location of the apartments is nice since you are close to about anything there. After a couple years though the staff became less and less helpful, most of the time you could not find anyone in the office during business hours. After trying to schedule a meeting with the apartment manager do voice some concerns over the lack of people in the office, she didn't show up to the meeting after agreeing to the time. We had repeated requests to fix our washer and dryer (Washer sounded like a jet engine, and the dryer took 2.5-3 hours to dry clothes) After a couple of service requests where they replaced parts there was no improvement in the appliances. After moving out we received a bill with an extra $400 dollars trying to re charge us our original move in fee and pet fee (which was paid when we moved in). With the current direction this place is going I do not recommend anyone to move in here.
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