Resident · 2010
There was dog waste all over the lawns between the buildings and the workout room was closed during my lease because of a broken mirror they waited a month to get replaced. The treadmill was still "out of order" when I left as it had been for 5 weeks prior and the staff hours are ridiculously short and inconvenient for people who work 9-5 and can't come in when they're open. I was right next to the stairwell so it was ALWAYS noisy whenever anyone in my building came home. The timer on my dryer never worked and the work order I submitted was ignored. No one ever came to fix it. Paulette the manager lied about cutting me a deal in the lease breakage fee when I signed my lease and I ended up getting my deposit stolen by them because she went back on her word. The carpets were never properly cleaned. I was vacuuming soap residue out of the carpets for the entire 5 months I was there and the key for the clubhouse didn't fit in the lock well so it'd take me at least a few minutes to get in if it was after hours. And of course as soon as you move out they want nothing to do with you ever again and won't even consider giving you any sort of refund that you have due to you. Oh, and 2 months after I moved in, the going rate for my size of apartment was dropped by $50 but I was told I would never have my rent decrease even if I stayed multiple years. They have no concept of rewarding good tenants.