Don't rent from them unless you're willing to lose your deposit, have your rent raised, or pay what amounts to a mortgage payment a month for a flimsily-built apartment miles away from just about everything, except PNNL. I warn everybody I know to stay away from the Lofts. I've lived in college towns, so I know about being gouged upon move out, but I have NEVER been gouged the way I was at the Lofts. I was charged above and beyond my deposit, which has never happened to me before. I had even hired their own cleaners to clean my apartment, which they tried to double-bill me for. I've never met a person who rented from them who wasn't gouged on their way out the door. My apartment had regular wear and tear, but they charged me like I took a hammer to the windows. For reference, the places in town I rented from before and after the Lofts gave me most of my deposit back (in one case all of my deposit and two bottles of wine because they were so impressed with how well I'd taken care of their rental). I lived there in a cold year, and the outside air register brought in freezing cold air, making my heat bill incredibly high. It looks nice, but once you touch things you realize the materials are flimsy. The doors are flimsy, the walls have very little insulation. At the end of my lease they raised the rent by I think about $100? The only good thing I have to say about them is sometimes after a light rain it would smell like lavender and sage. That's it.