Review History for Verified Resident 506497

19th &Mercer


Review Author Icon

Resident 506497

Verified Resident 2014 - 2018

6/28/2018

When we first moved in, we really loved the property management team. They were super attentive and kept the building in top notch condition. Hallways cleaned once a week, the outdoor patio cleaned weekly, every 6 months our windows were washed. Then the building was sold and our management company changed from Blanton Turner to Pacific Living Properties. There was a new maintenance worker every 3 months or so, almost no communication from the manager and these landscaping and general building maintenance services declined rapidly. It's been since mid-2015 that our windows have been washed in our apartment, and the shared outdoor space is a mess. Considering how much we pay for our unit, the level of service and quality of life should be substantially better in this building.
    Manager

    7/3/2018

    19th &Mercer
    Pacific Living Properties prides itself in keeping our residents happy and we go above and beyond to go the extra mile. We have monthly or bi-weekly visits by our Regional managers to review the current condition of the property and what is needed to keep the property in tip top shape and we have monthly tasks assigned to improve and/or maintain the property. We have cleaners scheduled 3 times a week to clean the lobby, hallways and common areas. Windows are washed every six months and we have a landscape company that provides landscape up keep monthly. We are working hard on keeping up curb appeal, resident satisfaction, and providing a quality living environment for our residents ! As always, if you see something that you feel needs our attention please let us know, so we can address it promptly.

    Review 6 out of 16

    Share This Review

    Check Availability

    19th &Mercer

    March 2024

    Sun
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    30
    Beds

    0

    Baths

    0

    Share This Review