Ballard Public Lofts & Market Apartments
#5,345 #31 #66

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Ballard Public Lofts & Market Apartments

6450 24th Ave NW, Seattle, WA 98107
(22 Reviews)
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epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A-
A-

Renter Ratings

A+

Review Ratings

Noise

4.0

Grounds

5.0

Safety

4.5

Office Staff

5.0

Maintenance

5.0

Neighborhood

5.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

C

Number of reviews in the past 365 days

1

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

B

Average time to respond to reviews

12 days

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Ballard Public Lofts & Market Apartments Reviews

(21)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Resident 1148907

Verified Resident 2018 - 2023

11/24/2023

Ballard Public Lofts is a remarkable neighborhood landmark, combining community with local access. The residences are well-appointed in a lasting and durable contemporary modern style. Garden and roof-top amenities (with a 360 city-Olympics view!) are great!

    Manager

    12/6/2023

    Ballard Public Lofts & Market Apartments
    Verified Resident 1148907, We are very happy we could provide you with a positive experience! Thank you so much again for your feedback! We hope you have a great day! -Ballard Public Lofts Team
    Review Author Icon

    Resident 1113006

    Verified Resident 2022

    2/14/2023

    Rental rates are not compatible with amenities or current market rates. People constantly let their dog pee in the elevator and poop on the dog run without picking it up. We haven’t had bbq grills for 6 months and people are just not considerate here.… See More >
      Manager

      2/16/2023

      Ballard Public Lofts & Market Apartments
      Verified Resident 1113006, reviews like this give us motivation and help us ensure we provide high-quality care. As you have mentioned, there have been delays in getting our BBQ area renovations completed, but we will be seeing the final installation of the countertop and plumbing of the gas lines very soon! This space will be fully operational again before the summer grilling months are upon us. As for the pet issues, we have been closely monitoring these common areas and contacting the resident(s) that need a reminder of how to property use our pet friendly spaces. We hope that our continued effort will make a positive impact for all our residents and 4-legged friends. We are always more than happy to assist you if anything else comes up. Take care!
      Review Author Icon

      Resident 1100330

      Verified Resident 1970

      1/6/2023

      Ballard Public Lofts has been a great place to live. It's centrally located. In walking distance to downtown Ballard but far enough away that it's pretty quiet. The units themselves feel condo-y—heavy, solid doors, decent flooring, thick walls. There are a TON of dog owners… See More >
        Manager

        1/7/2023

        Ballard Public Lofts & Market Apartments
        Hi Verified Resident 1100330, thank you so much for your positive comments about Ballard Public Lofts & Market Apartments! We always strive to provide top quality service to every resident and guest, and are pleased to hear that you have enjoyed your experience here so far! - The Team at Ballard Public
        Review Author Icon

        Resident 1053166

        Verified Resident 2021 - 2022

        8/9/2022

        My experience has been okay. This complex is over priced for what you get. The front fountain has been broken for almost a year…. The dog run is always disgusting… my apartment has absolutely no natural light… See More >
          Manager

          9/3/2022

          Ballard Public Lofts & Market Apartments
          We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We are still looking to find a vendor who will be able to get the courtyard fountain back in service, which is proving tricky! We have made additional enhancements to the irrigation of the pet park this week, so hopefully this will improve your experience on the rooftop. If you would be interested in chatting with our team about transferring to another unit that receives more natural light please feel free to contact our Community Manager at ballardpublicmgr@greystar.com to discuss your options.
          Review Author Icon

          Resident 1050000

          Verified Resident 2022

          7/31/2022

          Great apartment and great community. We have loved living here and are psyched on the west facing views of the Olympics. I do wish mgmt would invest a little more into some better doors within the apartment. Other than that I love how clean… See More >
            Manager

            9/3/2022

            Ballard Public Lofts & Market Apartments
            Hello! We are very happy to have provided you with such a positive experience, and hope to continue to do so throughout your time with us. We are thrilled to have a new retail tenant coming soon too, and are excited to say that Watson's Counter will soon be operating out of the space.
            Review Author Icon

            Resident 967184

            Verified Resident 2020 - 2021

            11/3/2021

            People seem nice and respectful. Lance the maintenance person is very helpful and keeps things in order. The only thing that has been tricky is my internet. For a while whenever someone would get internet mine would get unplugged. That caused a… See More >
              Manager

              11/6/2021

              Ballard Public Lofts & Market Apartments
              Thank you so much for taking the time to leave us a positive review! We truly appreciate having you as a tenant. If you continue to experience interruptions in your internet service please don't hesitate to let us know as we'd love to assist with this issue if possible. Have a wonderful day! Warm Regards, The Team @ Ballard Public Lofts & Market
              Review Author Icon

              Resident 966271

              Verified Resident 2021

              11/1/2021

              Love it here! I am an artist and the light in these apartments is brilliant for creating work. The open space and loft layout cannot be beat--by far, the best building I saw in my apartment search in Seattle. Lucky to call this home. Management… See More >
                Manager

                11/6/2021

                Ballard Public Lofts & Market Apartments
                We appreciate your positive review about your experience with us, and we're so happy that you love your home here at Ballard Public Lofts & Markets! We know that you have so many options when choosing a new home and appreciate that you chose to call Ballard Public Lofts home. If you need anything at all please don't hesitate to reach out to us. Have a wonderful day! Best, The Team @ Ballard Public Lofts & Market
                Review Author Icon

                Resident 857589

                Verified Resident 2017 - 2020

                12/28/2020

                Survey after each repair takes too much time. Please dont submit it to me every time I request to fix something. Why I cannot submit it when is less than 201 characters?!!!!!!!!!!!!!!!!!!!!!!!!!!!nnnnnnnnn nnnnnnn

                  Manager

                  1/6/2021

                  Ballard Public Lofts & Market Apartments
                  Verified Resident 857589, we really appreciate your feedback. Thanks again for the recommendation, and have an amazing day! -Ballard Public Lofts Management Team
                  Review Author Icon

                  Resident 788983

                  Verified Resident 2017 - 2020

                  7/9/2020

                  I have lived at Ballard Public Lofts for almost three years. I love living here and appreciate all the management and maintenance staff that have worked here. Danny, Meredith, and Lance do a wonderful job keeping this place in top shape and keeping us residents… See More >
                    Manager

                    7/22/2020

                    Ballard Public Lofts & Market Apartments
                    Verified Resident 788983, we are so happy to read such a great review about Ballard Public Lofts & Market! Thank you, and have a fantastic day! -Ballard Public Lofts Management Team
                    Review Author Icon

                    Resident 715751

                    Verified Resident 2019

                    11/10/2019

                    Awesome experience the staff and the residents are nice.. the neighborhood is great close to grocery stores shopping great location great views have not had any problems, love the viewsyou have from every direction on the roof the roof top deck is amazing great place… See More >
                      Manager

                      11/21/2019

                      Ballard Public Lofts & Market Apartments
                      Thank you again for taking the time to let us know how we did. We hope you have a great day! -Danny Casey
                      Review Author Icon

                      Resident 714058

                      Verified Resident 2017 - 2019

                      11/5/2019

                      Ballard public is a great building, but Greystar dramatically underpays and overworks their staff. This results in high turnover, we have had three building managers in two years, and 4 maintenance supervisors (when we actually have one) As a result, maintenance issues never get completed and… See More >
                        Manager

                        11/21/2019

                        Ballard Public Lofts & Market Apartments
                        We are disappointed to hear that you did not have a more positive experience with us at Ballard Public Lofts & Market. Even with staff turn over we strive to provide you with the best experience as possible. We appreciate your feedback and will make the right step towards providing you with the service you expect and deserve. Thank you again and have a great day! -Ballard Public Lofts Managment
                        Review Author Icon

                        Resident 610283

                        Verified Resident 2019

                        3/2/2019

                        Ballard Public Lofts is a great spot to land if you are new to the area. Staff is welcoming and accommodating. The location is great and the property is well maintained. I am very satisfied that I was able to join the Ballard Public community.… See More >
                          Manager

                          3/12/2019

                          Ballard Public Lofts & Market Apartments
                          Thank you again for taking the time to let us know how we are doing! We hope you have a wonderful weekend!
                          Review Author Icon

                          Resident 588100

                          Verified Resident 2018

                          12/29/2018

                          Very beautiful building (lot of wood, glass and metal loft finishes) in a nice residential neighborhood. Responsive staff. Right off the express bus line to downtown. Short 10 minute walk to downtown Ballard.

                            Manager

                            3/12/2019

                            Ballard Public Lofts & Market Apartments
                            Verified Resident 588100, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything we can do!
                            Review Author Icon

                            Resident 579037

                            Verified Resident 2018

                            12/4/2018

                            We moved across the country and found the building manager to be extremely helpful in answering questions and providing assistance with practical matters. The building itself is quiet and clean, while being very dog friendly. The apartment is spacious and modern. Its very convenient to… See More >
                              Manager

                              12/17/2018

                              Ballard Public Lofts & Market Apartments
                              We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
                              Review Author Icon

                              Resident 575904

                              Verified Resident 2016 - 2020

                              5/25/2020

                              Lots of turnover. Minimal amenities or none really, besides a rooftop with grills and furniture. Dogs have their own rooftop section & dog wash station. Worthless if you are not a dog or dog owner. Pea-patch not enough for all. Sound travels easily laterally… See More >
                                Manager

                                11/28/2018

                                Ballard Public Lofts & Market Apartments
                                Your feedback and rating mean a lot to us! Please know that we have been and will continue to work on resolving the issues mentioned your review until we get results. If you have anything further, please give us a call. We're always happy to hear from you!
                                Review Author Icon

                                Resident 559300

                                Verified Resident 2018

                                10/19/2018

                                The staff was very friendly, engaged and knowledgeable. They make you feel comfortable and at home right away. Everyone I meet in the building is friendly. My apartment is amazing and I love the view from the roof.

                                  Manager

                                  11/20/2018

                                  Ballard Public Lofts & Market Apartments
                                  Thank you again for taking the time to let us know how we are doing! We are so glad you love Ballard Public Lofts as much as we do! If you ever need anything from us, please feel free to give us a call or stop by. Have an awesome day!
                                  Review Author Icon

                                  Resident 548482

                                  Verified Resident 2018

                                  9/28/2018

                                  Beautiful apartments, excellent finishings. Community manager is great. Beautiful roofdeck with enclosed area to work as well as grills for the tenants to use. Close to Market St and all the bars and restaurants that come with it.

                                    Manager

                                    11/20/2018

                                    Ballard Public Lofts & Market Apartments
                                    Thank you so much for your positive comments about Ballard Public Lofts & Market, we are thrilled you are happy here!
                                    Review Author Icon

                                    Resident 466355

                                    Verified Resident 2018

                                    3/20/2018

                                    Every was good. Dont know what else to say..........maybe not requiring someone to write 201 character paragraph and just make the multiple choice be the minimum..............................................

                                      Manager

                                      3/22/2018

                                      Ballard Public Lofts & Market Apartments
                                      Thank you so much for the five star rating! I had no idea Apartment Ratings required a specific number of characters in order to submit a review. I appreciate you taking the time to navigate through their site and leave us the positive feedback. Have a wonderful day!
                                      Review Author Icon

                                      Resident 456629

                                      Verified Resident 2017 - 2018

                                      2/23/2018

                                      I've really enjoyed living at Ballard Public. The staff is extremely kind and attentive, and the grounds are kept up really well (aside from stinky trash rooms occasionally but this is due to residents and isn't the fault of staff). My only wish is that… See More >
                                        Manager

                                        3/2/2018

                                        Ballard Public Lofts & Market Apartments
                                        Your wonderful feedback and rating mean a lot to us! Thank you so much for the kind words and please don't hesitate to reach out if you need anything!
                                        Review Author Icon

                                        Resident 453104

                                        Verified Resident 2017 - 2018

                                        2/13/2018

                                        The neighbors are mostly friendly and respectful but there are a few late night residents (past 10 p.m.) who become very active with a lot of yelling, door slamming and walking/running in hallways. The management team is super responsive and friendly and professional. They are… See More >
                                          Manager

                                          2/13/2018

                                          Ballard Public Lofts & Market Apartments
                                          Thank you so much for the stellar review! Our top priority is to ensure our residents are happy and I'm so glad to hear you enjoy living here! Because you are registered as anonymous I'm unable to reach you so that we can discuss the late night residents. Please email me at ballardpublicmgr@greystar.com so that we can get this resolved! Thanks again for the positive feedback and I hope to talk to you soon!
                                          Review Author Icon

                                          Resident 450736

                                          Verified Resident 2016 - 2018

                                          2/8/2018

                                          Not ideal for long term living. Very expensive for what it is. If our apartment location was anywhere else we would probably not stay. There are plenty of other places to love in Ballard similar to where we are now that are over $500 cheaper

                                            Manager

                                            2/9/2018

                                            Ballard Public Lofts & Market Apartments
                                            Thank you for taking the time to voice your concerns regarding our community. Although disheartened to read your review, we welcome constructive criticism as it allows us to better understand areas in which we can improve. Every community varies in pricing based on view, floor level, size, quality, etc. I am sorry that living here at Ballard Public Lofts did not meet your expectations and would like to discuss some of the marked-down items you listed. Because you chose to remain anonymous I'm unable to reach you. Please call us at 206-467-1483 so that we can address some of your concerns. Thank you!
                                            This community is managed by

                                            Greystar

                                            B+
                                            B+
                                            Communities
                                            3235

                                            Questions & Answers (0)

                                            Frequently Asked

                                            Based on 22 number of votes by renters, Ballard Public Lofts & Market Apartments is currently rated 4.4 out of 5 stars.
                                            Ballard Public Lofts & Market Apartments is rated 5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                            Ballard Public Lofts & Market Apartments is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                            Ballard Public Lofts & Market Apartments is rated 4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                            Ballard Public Lofts & Market Apartments is rated 4.5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                            Ballard Public Lofts & Market Apartments is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                            Ballard Public Lofts & Market Apartments is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                            Managers have responded to 100% of their community reviews in the past year.
                                            Managers have replied within 12 days to their community reviews in the past year.
                                            Greystar
                                            No pet policy available

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                                            Ballard Public Lofts & Market Apartments

                                            April 2024

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                                            Beds

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                                            Baths

                                            0

                                            Ballard Public Lofts & Market Apartments is an apartment in Seattle in zip code 98107. This community has a 0 Bed, 0 Bath Nearby cities include Mercer Island, Bellevue, Kirkland, Lake Forest Park, and Bainbridge Island.

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