#5,141 #29 #68

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Broadstone Strata

4906 25th Avenue Northeast, Seattle, WA 98105
(7 Reviews)

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A-
A-

Renter Ratings

A

Review Ratings

Noise

4.0

Grounds

4.4

Safety

4.7

Office Staff

4.1

Maintenance

4.0

Neighborhood

4.4

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B-

Number of reviews in the past 365 days

6

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

B+

Average time to respond to reviews

6.17 days

View Community Timeline
View Community Timeline

Broadstone Strata Reviews

(6)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

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Resident 1184509

Verified Resident 2023 - 2024

5/2/2024

Staff is friendly. Multiple amenities to choose from. Nice communal spaces. Maintenance respond to calls fairly quickly. Front desk is always happy to help with anything, but come with questions since they might not provide you with all the information up front.

    Manager

    5/3/2024

    Broadstone Strata
    Thank you for your review! We're delighted to hear that you find our staff friendly and that you appreciate the variety of amenities and communal spaces we offer. It's great to know that our maintenance team responds promptly to calls for assistance. We value your feedback regarding the front desk and will continue to strive towards providing thorough and upfront information to all residents. Your input helps us improve our service. We look forward to continuing to provide you with a positive living experience. If you have any further suggestions or concerns, please don't hesitate to reach out. - Team Strata
    Review Author Icon

    Resident 1246113

    Verified Resident 2024

    4/22/2024

    Very safe and luxurious place to live. Incredible amenities, such as the gym, conference room, and courtyards. What really sets the place apart is the thoughtfulness and attentiveness of the leasing staff.

      Manager

      4/24/2024

      Broadstone Strata
      Thank you for your glowing review! We're thrilled to hear you're enjoying our luxurious amenities and feel comfortable in our community. Our leasing staff takes pride in providing exceptional service, and we're delighted that their attentiveness has made a difference for you. We appreciate your feedback and look forward to continuing to exceed your expectations! - Team Strata
      Review Author Icon

      Resident 1229611

      Verified Resident 2024

      2/26/2024

      High quality establishment, next to a shopping center covering all needs. High quality amenities, with the gym and the areas for study to excell. Nice area to live with only consideration a little bit of a struggle related to main route public transportation.

        Manager

        2/28/2024

        Broadstone Strata
        Thank you for sharing your positive experiences! We appreciate your feedback on our amenities and location. Your insights on public transportation are valued, and we're continually working to enhance the overall resident experience. Have a great day! - Team Strata
        Review Author Icon

        Resident 1199276

        Verified Resident 2023

        11/14/2023

        Dear employees. my daughter is crying from the helplessness and indifference of the staff. I request that measures be taken to eliminate the harsh sound in apartment 702E. My daughter contacted Henrick on November 9 with the need to eliminate the sound of the alarm. To… See More>
          Manager

          11/18/2023

          Broadstone Strata
          Thank you for taking the time to leave us this feedback. We are sorry to learn that our customer service did not meet your expectations. Fortunately, our team was able to resolve the maintenance issue for you in a timely manner and the alarm sound should no longer be audible. As previously mentioned in our follow up emails, please don't hesitate to reach out to us if there's anything more we can assist with! - Team Strata
          Review Author Icon

          Resident 1180524

          Verified Resident 2023

          9/14/2023

          The friendly and helpful staff at Strata have made the move-in process easy, and have graciously welcomed me into the community. Amenities are amazing - the gym has everything you could ever want + plenty of co-work and lounge spaces. Location is unbeatable right next… See More>
            Manager

            10/4/2023

            Broadstone Strata
            Thank you again for taking the time to let us know how we did. We strive for 100% satisfaction, and it is great to see you are having such a positive experience at Broadstone Strata. - Team Strata
            Review Author Icon

            Resident 771144

            Verified Resident 2023

            8/12/2023

            Maintenance is incredible as well as the staff in general. They made sure I had everything and also my packages that arrived are always taken care of by the staff which I love. Any concerns or complaints They are on top of it.

              Manager

              8/20/2023

              Broadstone Strata
              We're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! - Team Strata
              This community is managed by

              Greystar

              A-
              A-
              Communities
              3380

              Questions & Answers (0)

              Frequently Asked

              Based on 7 number of votes by renters, Broadstone Strata is currently rated 4.3 out of 5 stars.
              Broadstone Strata is rated 4.4/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
              Broadstone Strata is rated 4/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
              Broadstone Strata is rated 4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
              Broadstone Strata is rated 4.7/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
              Broadstone Strata is rated 4.4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
              Broadstone Strata is rated 4.1/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
              Managers have responded to 100% of their community reviews in the past year.
              Managers have replied within 6.17 days to their community reviews in the past year.
              Greystar
              No pet policy available

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              Broadstone Strata

              May 2024

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              Beds

              0

              Baths

              0

              Broadstone Strata is an apartment in Seattle in zip code 98105. This community has a 0 Bed, 0 Bath Nearby cities include Mercer Island, Bellevue, Kirkland, Lake Forest Park, and Bainbridge Island.

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