This is a long overdue review. I used to live in Helix when I was still attending school. I loved the place as it was fairly new (modern) at the time when I was living there and was close to both school and grocery store. The rent was reasonable considering the condition of the apartment and staff were nice. This review, though, is for my recent experience working with one of the current staff, Ashley. I recently mistakenly shipped a package to my old apartment. I thought I would not be able to get the package back initially. I contacted the apartment on Facebook. Ashley helped me contacted the current residents and had my package back. The package contains pretty valuable item and I was absolutely thrilled to get the package back. I am very thankful to Ashley and other staff who helped me find my package and you know this is a group of very reliable people.