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Resident · 2013 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/27/2014
The building is kept wonderfully, the grounds are immaculate. I haven't lived in a place yet in Seattle with so many friendly neighbors. I was seriously sad to see Lauri leave the office staff (as she was so genuinely concerned, super clear/communicative and sweet as honey!!). So many dogs that love to say hi, and a few kitties that like to hide in the quart yard when it's sunny. My cat loves spending sunny days on the patio, too! Only problems I've had so far have been towards a guest I had staying with me for a few days and billing related. I don't think it's appropriate to ask guests what apartment they are staying in, super rude. Also, I think providing your tenants adequate time to resolve any billing issues would be well received in a notice on the door/in the mailbox and via email. I don't think it's the leasing offices responsibility to pay their tenants bills (as mentioned to me in a billing situation that could have been resolved immediately and more gracefully), rather, it is your responsibility to give adequate notice instead of a single "final" notice. Not sure what kind of people used to live in this building to create such a firm, almost rude/condescending tone in certain office management.... My advice to them? Not every person in the world is a criminal and you certainly try to keep community rapport with your tenants so shouldn't you treat your tenants case by case and with a tiny bit more respect? For the price of rent and lack of amenities I think the Hillcrest can only perfect their management skills and interpersonal skills, other than that, I would recommend this building to friends, family, and coworkers as a quiet, super spacious home with friendly neighbors, great buses, nestled in the heart of West Seattle and it's community and ever flourishing culture!
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