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Hillcrest Apartments

 
 
 
 
 
 

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queenofgreen
Resident · 2013 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/09/2015
M.S. Finding a pet-friendly home was a challenge. Discovering one with a full time on-site manager - and a maintenance person too - ahhsome. (One of my two kitties happily made friends with an adorable dog next door.) If you'd like to live where the office people genuinely care about you, visit Hillcrest Apartments. 'This is not just where you live - it's your home - and community.' That's the management team's focus and style. Sa-WEET. Having experienced the non-thinking, "just follow the policy" management style, it's refreshing to experience the "how can we create a win/win" style. When the dryer made noise like it needed service I mentioned it, rather than just letting it break down. Repairs are made quickly. There's a sense of partnership with the office. I've received happy surprises of kindnesses from the management team. They continually look for ways to create bonuses they can add to the living experience. Instead of an exercise room - a nice amenity that all pay for and few use - they created discounted memberships with nearby workout spaces. Instead of a business center, they do some printing and make copies for you. There is no storage. Covered parking is limited and the spaces a bit tight - plenty of street parking in front. Looking east you can see the Cascades - some units view Mount Rainier. Street noise for units on 35th is to be expected. The laundry room use is from 9am - 10pm - plenty of availability, yet also considerate of those in units next door. They have a helpful and community-building monthly newsletter. The management thoroughly screens prospective "neighbors" and provides a secure space. It's a wonderfully diverse collection of residents - from young families to retired, plus dogs and cats and other pets. (The dogs stop in at the office for a treat.) Managed by a local company founded in 1962, it feels like a Seattle-style home.
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