Review History for joe98166

Hillcrest Apartments


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joe98166

Resident 2014 - 2016

12/18/2016

I really love living at Hillcrest and am going into my 4th year here! Even though I'm renting, it really feels like home to me here. The staff is always very friendly & attentive. The building & grounds are very well-maintained and clean. My neighbors are truly great people, which I attribute to the mgmt. team really taking the time to get to know prospective tenants to see if they'd be a "good fit" here. Jay, the manager, is very fair, consistent, and willing to help in any way possible. As an example, I recently had trouble paying my rent because of an illness which kept me from working (I'm self-employed). Jay was very kind and understanding and, although he followed the rules, I never felt in danger of losing my home. Without any judgment or threatening demeanor, he outlined several viable options that I had not thought of and was quick to complete the necessary paperwork to help me obtain public assistance and get back on track. Whenever it's been appropriate, he has even guided me to potential clients to help my business grow. The few times that I've needed maintenance, he & the maintenance team have always been very attentive in resolving the issue to my full satisfaction. This being a controlled access building, security is a high priority for the mgmt team. The video surveillance equipment is well-maintained, and Jay has even notified me late at night that I had left my car unlocked. Even my guests enjoy visiting here & appreciate the watchful & welcoming attitude of the staff. The rent is very fair & appropriate to the tight Seattle housing market, and I believe that I get a decent value for the rent I pay each month. The location is very central to downtown as well as south King County, & public transportation is very readily available. Because of it's specific location in West Seattle, the surrounding neighborhood is relatively safe, quiet and peaceful yet offers numerous recreational & retail options. Certainly, no place is perfect, but at Hillcrest, the pros FAR outweigh the cons, and I highly recommend taking a closer look at living here. Even my dog loves living at Hillcrest !!

    Review 8 out of 53

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    Hillcrest Apartments

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