Review History for sstrange

Hillcrest


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sstrange

Resident 2011

9/15/2011

If you like your sanity, do NOT move here!

These apartments look nice from the outside and are in a good location but the property management company is horrible!! I've had several issues since moving in. They told me my apartment would be remodeled and I learned the day I showed up with all my stuff in a moving van that it was not completed. There was exposed wiring hanging out of the outlets and I had to put the outlet covers on myself. I've had two flooding issues since moving in in March 2011. The second was one where my shutoff valvue broke and it took the emergency maintainence an hour and 15 minutes to get there after I told him there was water spewing everywhere, very rapidly and flooding my place. They fixed the valve but never bothered cleaning up the soaked carpet so now there will be mold growing under it. There have been three apartment managers since March with the last one telling me how horrible Stratford property management is and that I should get out. They also locked me out of my apartment the day of the flooding and then tried to tell me I had to call a locksmith and foot the bill myself to get back in. If you do not like to be bothered by continous maintainence issues and then horrible customer service, I suggest you do NOT move here.

    Review 8 out of 9

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