Ratings & Prices for Mural Apartments, Seattle, WA

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	3.9
Safety	4
Office Staff	3.8
Maintenance	4.2
Neighborhood	4.3
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	8

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	125.88 days

Ratings & Reviews (40 Reviews)

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Verified Resident • vrp • 2020

Updated Review

02/14/2021

Do not sign a lease in this community without viewing the unit in person. The MFTE units do not look like those featured on their website and on social media. these units have not been renovated, face a disgusting noisy alley and another building 20 feet… See More

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Mural Apartments Manager

02/16/2021

Thank you for taking the time to voice your concerns. Please reach out to the leasing office to discuss these and any other concerns you may have (206) 935-0676.

Previous Review

· 09/10/2020

Verified Resident • vrp • 2020

01/23/2021

Great place to live. Being right in the middle of the Junction in West Seattle has a lot of benefits. There are tons of big stores near by and plenty of small businesses as well to support. Super friendly staff.

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Mural Apartments Manager

02/12/2021

We greatly appreciate you taking the time to leave such a wonderful review, as we love to hear from our residents. Your satisfaction is important to our team! We love being in the center of The Junction, making shops and stores so accessible to our residents. We love that you love your home with us!

Verified Resident • vrp • 2020

12/15/2020

The application process was very complicated and took too long but everything else has been great! The location is fantastic, love the modern feel and the valet garbage service. The other residents are very friendly. See More

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Mural Apartments Manager

02/12/2021

Thank you for taking the time to let us know about how your application process went. We encourage feedback, so we can increase our customer satisfaction. We're so glad you went through the application process with us, and that you love where you live!

Verified Resident • vrp • 2016 - 2020

11/23/2020

Very happy hear. Nice, safe, convenient place to live. Helpful, attentive staff. Appreciate all they do! Very happy hear. Nice, safe, convenient place to live. Helpful, attentive staff. Appreciate all they do! See More

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Mural Apartments Manager

02/12/2021

WOW!! Thank you so much for the kind words! Our location really is ideal for anyone looking to be in the heart of West Seattle! Customer satisfaction is the main focus for our team, and we're so glad to hear that it shows! Please let us know how we might be able to make your stay even more enjoyable!

Verified Resident • vrp • 2017 - 2020

08/28/2020

We lived here 10 years ago, and been back for almost 3 years. The last year has seen a change in management and maintenance teams. They need to focus on maintaining the building and drop the weird social media events and get togethers.

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Mural Apartments Manager

02/12/2021

Your feedback is greatly appreciated and we are so happy to have you here with us at Mural! We are sorry that your experience with us at Mural has not been up to our standard, in the past. We have recently hired a new staff, that is motivated and ready to take on any concerns that arise. Our team is dedicated to engaging with our residents by holding virtual movie nights, and passing out pre-packaged sweet treats, since we cannot hold live resident events right now. If you have any other questions or conerns, please reach out to our office either via phone or email.

Verified Resident • vrp • 2014 - 2020

08/05/2020

Average at best. Early on it was great but over the years several non-optional amenities were added, and the costs for these amenities were passed along to the residents with increased fees buried in the lease agreements. At one point I was receiving twice-daily warning emails… See More

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Mural Apartments Manager

02/12/2021

Thank you for taking a moment to share some thoughts on your time at Mural Apartments. We are sorry to read that your experience has been less than favorable. We hope to change your view on how great this apartment building really is. We've recently hired a new staff who is dedicated to take on any project that comes our way. Please give our office a call so we can discuss any other questions or concerns you may have.

Verified Resident • vrp • 2019 - 2020

06/20/2020

A quiet community, easily accessible to many restaurants/bars/parks. Mural has a great management team who are friendly and responsive. There are beautiful views both from apartments and the rooftop deck.

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Mural Apartments Manager

02/12/2021

Yes, we LOVE our views and so happy to hear you do, too! Sunrises and sunsets really are the best! We are also happy to hear you are getting great service. Please continue to let us know if there is anything else we can do to help in the future!

Verified Resident • vrp • 2019 - 2020

06/08/2020

I have enjoyed living here. Location, building and staff are great. Ive already recommended to friends and family looking to live in WS. It is very quiet from within the building. Its only street noise that can be an issue but it comes with the location!… See More

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Mural Apartments Manager

02/12/2021

Wow! Thank you for writing such an amazing review! We're thrilled you love whwere you live, and are recommending us to your friends! Our location really is ideal for anyone looking to be in the heart of West Seattle! Please let us know how we might be able to make you stay even more enjoyable!

Verified Resident 728967 • vrp • 2019

12/18/2019

Nice building and great staff. Clean. Still waiting for updates that were mentioned when i moved in last March. Trash trucks are very loud in the morning. Great neighborhood although crime seems to be increasing. See More

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Mural Apartments Manager

12/20/2019

Thank you for taking the time to leave us this feedback. It's great to hear that you're enjoying different aspects of our community, from the buildings themselves to your interactions with our team. We would love an opportunity to further discuss concerns you might have. Please give us a call or visit our office when you have an opportunity. Thanks again and we hope to hear from you soon.

Verified Resident 662928 • vrp • 2018 - 2019

07/10/2019

We're happy at Mural. It's a convenient and safe location, the surrounding neighborhoods are friendly, and we're excited to continue living here! My favorite part is how dog-friendly this neighborhood is.

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Mural Apartments Manager

07/11/2019

Thank you for sharing your fantastic experience at Mural! Residents' comfort is our priority, so we like hearing that you're enjoying your time here. If we can do anything else to make the community an even better place to live, please feel free to get in touch with our office.

Verified Resident 659519 • vrp • 2010 - 2019

07/02/2019

Advertising this property as Luxury living ; given the actual conditions is ludicrous. Have you ever resided in an actual luxury apartment building? If so youd realize that just calling something Luxury doesnt make it true. You are actually supposed to deliver the conditions as advertised.… See More

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Mural Apartments Manager

07/05/2019

Thank you for sharing your review. Our team strives to give our residents a comfortable home, and we take pride in what we have to offer. We would like to learn more about your experience at our community and address any concerns or suggestions you may have. Please feel free to reach out to our office at your earliest convenience. We hope to hear from you soon.

Verified Resident 656175 • vrp • 2019

06/24/2019

Overall good, my apartment is on the alley side and the garbage trucks are obnoxiously loud. I also noticed the garage is very full and many vehicles have no parking pass. I pay for two spots but apparently this is not a requirement for everyone. Last… See More

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Mural Apartments Manager

06/26/2019

Thank you for sharing your review of our community! We're glad you're enjoying your overall experience here. We always appreciate resident feedback, as it helps us learn more about other perspectives. If you ever notice an area of the community that requires additional attention, please feel free to reach out to our office. Thank you!

Verified Resident 540951 • vrp • 2018 - 2019

04/16/2019

This community is enjoyable, close to shopping, bars, and restaurants. Although some improvements are warranted, it needs to be upkept on a regular basis. Depending on the new renewal rate, that will dictate whether Ill remain here or find another comparable or better apartment community.

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Mural Apartments Manager

09/14/2018

Thank you for your kind words about Mural! It sounds like our convenient location is working out for you! We really are very close to everything you could possibly need. We're pleased to see your experience thus far has been worth 5 stars, and we would love to continue to keep that rating high so if you have any concerns or questions please be sure to come to the office and let us know! We're always here to help. Thanks again!

Verified Resident 497985 • vrp • 2009 - 2019

01/25/2019

It an OK building. Nothing special, and there is too much turnover of management and maintenance teams. Nothing feels stable. Building is going downhill. XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

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Mural Apartments Manager

06/11/2018

We're sorry to hear that your experience here has not lived up to your expectations. We strive to provide a community of excellence, so it is upsetting to hear that this is not reflected in your experience. Please feel free to come to us with any questions or suggestions you may have so we may take them into account when planning for our future. And if there are any parts of the community you feel need attention, we ask that you notify us so we can take appropriate action. We hope that we are able to work with you to create the best possible tomorrow for all of us.

Verified Resident 574818 • vrp • 2017 - 2018

11/24/2018

Mural is in a great location, the heart of West Seattle Junction. Everything you need is within a 1/2 block radius. Their staff is super awesome. And, my views of the mountains and sound are remarkable. Loved living here for 2 years.

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Mural Apartments Manager

11/26/2018

We're absolutely thrilled to hear that you've had a five-star experience at Mural! We're proud of all the conveniences of our community, from our excellent location to our hardworking on-site team. Thank you for being a part of it all for two great years. If there is anything we can ever do to help you out, don't hesitate to get in touch with our office!

Verified Resident 562977 • vrp • 2017 - 2018

10/27/2018

Overall, it's been a good experience. Loreina is awesome. If I choose to leave, it would only be because of the changing commute going downtown from West Seattle. Nitpick: There should be a better spell/grammar check of flyers posted in the elevators. They almost always have… See More

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Mural Apartments Manager

10/29/2018

We're thrilled to hear that you've had a good experience here at Mural! Our team constantly strives to give our residents the best we possibly can, so it's wonderful that you've enjoyed your time here so far. We certainly hope to have you around for years to come, but we understand the importance of finding a commute that works for you. Feel free to get in touch with us if there is anything we can do to assist you.

Verified Resident 561394 • vrp • 2016 - 2018

10/24/2018

Ive lived at Mural for the last 2 and a half years and really enjoy the community. Its a great building and staff with perfect location. Theres plenty to do in the area, and all of your basic needs can be taken care of without needing… See More

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Mural Apartments Manager

10/25/2018

You just named a bunch of things we love about life at Mural! Thank you for leaving your awesome five-star review here. We strive to create a welcoming place that our residents are happy to call home, so we're thrilled to see that you've enjoyed your time at our community. If there's ever anything we can do to help you out, you know where to find us!

Verified Resident 515937 • vrp • 2018

07/20/2018

Everything it's great but it's been a few weeks that there is a couple of people who sits in the bench right outside the main door of the apartments and they don't even live in the community and they use durgs and leave a mess like… See More

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Mural Apartments Manager

07/23/2018

We're thrilled to hear that you've enjoyed your overall experience here at our community. Our team is devoted to creating a helpful and welcoming environment for all residents. The last thing we want is for you to feel uncomfortable at home. You're always welcome to call our security patrol at 206-981-1621. If you ever feel that you need assistance with anything else, please feel free to get in touch with us, and we can help you out or point you in the right direction.

Verified Resident 515936 • vrp • 2017 - 2018

07/20/2018

I love living at Mural! The community is very well maintained, the staff is extremely helpful, and the location is exceptional. The building is within walking distance from stores, restaurants, parks, and Alki beach is just a few mile drive away. This was my first apartment… See More

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Mural Apartments Manager

07/23/2018

We love having you here at Mural! We're excited to see your five-star review of our community here. Our team strives to create a great home for all of our residents, and we're happy to hear that your first apartment experience with us has been exceptional. If you ever have any questions, you're welcome to get in touch with us. We look forward to continuing to see you around!

Verified Resident 498435 • vrp • 2017 - 2018

06/11/2018

Before moving here, I hadn't lived in an apartment for almost 2 decades so it has taken (and is taking) some adjustment all the while knowing that the move was only temporary. My experience has overall been a pleasant one. The staff is good; the grounds… See More

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Mural Apartments Manager

06/12/2018

Thank you for your positive and honest review of our community at Mural! We are pleased to know we've made your first apartment experience in years a good one so far, and we would love to make it even better. We hear your complaint about the A/C. Normally Seattle doesn't get quite hot enough to need it, but we know it can get rough on hotter days and we are looking into a solution. If you have any questions, comments, or suggestions, please contact the office and we would be happy to hear you out.

Verified Resident 199487 • vrp • 2017 - 2018

05/20/2018

These apartments are in an amazing location- I never have to use my car anymore! The 2bd layouts are the nicest I've seen of all apartments within our price range, and a lot of natural light too which is a plus. The staff are great and… See More

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Mural Apartments Manager

05/21/2018

We love to hear that you're still loving life here at Mural! Thank you for taking the time to update your five-star review. We get how nice it can be to get everything you need done without a car. That's why our location is one of our favorite parts of our community! It's also great that you've enjoyed the beauty of natural light in your home -- it can definitely be hard to come by at times. Thank you for being a valued resident at Mural! If you ever have any questions, please feel to get in touch with us, and we would be more than happy to help you out.

Verified Resident 408146 • vrp • 2017 - 2018

05/03/2018

I love my Mural managers and staff! It is seldom that I need anything but when I do they’re always fast & professional. Mural is in a great location for shopping, dining & activities. West Seattle is Best Seattle! See More

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Mural Apartments Manager

05/08/2018

We're honored to hear that you've continued to have such a great experience at Mural! Thank you for sharing your five-star review and for being a wonderful part of our community! We aim to provide an environment that our residents are proud to come home to, so we love hearing that you not only love our team, but also our location. Remember you're always welcome to get in touch with us if you ever have any questions. We look forward to continuing to see you around!

Verified Resident 469089 • vrp • 2018

03/27/2018

It has been an amazing experience so far everyone is very nice and the location is great. I am very happy to be living here. The layout of the apartment is nice and spacious each room is a good size. I like being right across from… See More

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Mural Apartments Manager

03/28/2018

We are humbled by your five-star recommendation of Mural Apartments! Our location and wonderful amenities are an excellent bonus of choosing to call our community your home, and we appreciate your praise. We strive to ensure our residents enjoy their home and feel comfortable and we are so glad this has been your experience. We sincerely appreciate that you took the time to reflect on your move here and we wish you a long and happy stay in your home here!

Verified Resident 464211 • vrp • 2017 - 2018

03/14/2018

Mural was a great place to live. The staff is friendly, the amenities are great, and it’s so close to everything! I love their automated package delivery system (like Amazon lockers) and the staff was always responsive via email if I couldn’t make it into the… See More

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Mural Apartments Manager

03/15/2018

Thank you for this 5-star review! We're thrilled your time here at Mural was such a positive experience. Thank you for choosing us as your home and although we miss you, we wish you the best in your new place of residence. Have a wonderful day!

Verified Resident 450702 • vrp • 2016 - 2018

02/08/2018

Community, location and staff are great. Its just a bit noisy....outside/street noise, but I guess that comes with the prime location. Never had a noise concern from inside the building. Can definitely recommend it.

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Mural Apartments Manager

02/09/2018

It's truly an honor for our team to read your four-star recommendation of Mural Apartments and your kind words of praise about our onsite team! We know how valuable it is to have a reliable, professional team that you can depend on so we put every effort forth to provide the highest quality of service possible for our residents. We also realize that our prime location means being in the heart of all the vibrant action that West Seattle has to offer, so we made sure our homes were designed to provide a wonderful retreat from city life. Stick with us and you'll continue to love where you live; we're sure of it!

•

Updated Review

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Features & Amenities

Laundry

In-home Full Size Washers and Dryers

Parking

Covered Parking

General

Balcony
Car Charging Stations
Complimentary Resident Bikes
Convenient to Metro Rapid C Line
Energy Star Certified
Fitness Center
Floor to Ceiling Windows
Package Receiving Service
Patio with Barbecue Area
Pet-Friendly Community
Resident Lounge with Full Kitchen
Smoke Free
Spacious Floor Plans
Stainless Steel Appliances
Storage Space
Sundeck
Walk In Closets

Pets

Cats Allowed
Deposit: $250
Pet Limit: 2
Dogs Allowed
Deposit: $250
Pet Limit: 2

Floor Plans & Pricing

Studio, 1 Bathroom

Price
Price
N/A
SQ. FT.
581
Available
Avail.
N/A
Model
Studio

View Floor Plan

1 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
570
Available
Avail.
N/A
Model
Urban 1bd 1ba - B

View Floor Plan

Price
Price
N/A
SQ. FT.
636
Available
Avail.
N/A
Model
Traditional 1bd 1ba - F

View Floor Plan

Price
Price
N/A
SQ. FT.
653
Available
Avail.
N/A
Model
Traditional 1bd 1ba - C

View Floor Plan

Price
Price
N/A
SQ. FT.
672
Available
Avail.
N/A
Model
Traditional 1bd 1ba - B

View Floor Plan

Price
Price
N/A
SQ. FT.
692
Available
Avail.
N/A
Model
Traditional 1bd 1ba - E

View Floor Plan

Price
Price
N/A
SQ. FT.
757
Available
Avail.
N/A
Model
1Bed Den

View Floor Plan

Price
Price
N/A
SQ. FT.
759
Available
Avail.
N/A
Model
Traditional 1bd 1ba - D

View Floor Plan

Price
Price
$1,600 - $1,996
SQ. FT.
695
Available
Avail.
1 Units
Model
Urban 1bd 1ba - A

View Floor Plan

Price
Price
$1,810 - $2,415
SQ. FT.
811 - 843
Available
Avail.
2 Units
Model
Traditional 1bd 1ba - A

View Floor Plan

2 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
1,019
Available
Avail.
N/A
Model
Traditional 2bd 1ba - B

View Floor Plan

Price
Price
N/A
SQ. FT.
1,071
Available
Avail.
N/A
Model
Traditional 2bd 1ba - A

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Touchless in-person tours are now available. We are offering 2 months free rent on select homes! Call us today for more information! Mural apartments, located in the heart of the West Seattle Junction, combines luxury living with a pet-friendly environment in one of the most active, fun and walkable areas of metropolitan Seattle. We have a “walker’s paradise” Walk Score rating and everything you need for a good life is literally at your fingertips. Just outside our front door you'll find unique, locally owned shops, eateries, neighborhood pubs, and grocery stores. If you're looking to rent an apartment on the Westside in the Genesee neighborhood, stop by Mural apartments.(+more) We offer spacious studio, one, and two bedroom floor plans with large windows to capture striking views and allow in natural light. Enjoy the views and vibrancy of the city on your private patio or terrace. Cook a delicious dinner in your gourmet kitchen complete with sleek energy efficient appliances. Your new apartment home is also fully wired and connected for ease of digital world set up. At Mural apartments, we celebrate the art of living by bringing together environmental responsibility, functional design, and creativity to capture the unique lifestyle that sets West Seattle apart. Allow views of Elliott Bay, the Olympic Mountains, and the incredible Seattle skyline to give you pause each day as you enjoy your gourmet kitchen and roomy, light filled apartment home. We offer a 24 hour state-of-the-art fitness center just perfect for keeping the work life balance in shape. Mural apartments are the perfect oasis to come home to. Take a look at our photo gallery and schedule your appointment, or drop by and visit us for your personal tour today!

Office Hours

Sunday: 01:00 PM - 05:00 PM
Monday - Friday: 09:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at Mural Apartments?
The community is rated 3.3/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Mural Apartments?
The community is rated 3.9/5 stars, signifying much satisfaction on average.

How safe is Mural Apartments?
The community is rated 4/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.3/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 4.2/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 125.88 days to their community reviews in the past year.

Who manages Mural Apartments?
American Realty Advisors

What is the pet policy at Mural Apartments?
Cats Allowed
Deposit: $250
Pet Limit: 2
Dogs Allowed
Deposit: $250
Pet Limit: 2

What types of floor plans are available?
Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 1 Bath

What is the move-in special?
*Get 2 months free on select homes!