Review History for Miles_E

Premiere on Pine


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Miles_E

Resident 2017 - 2018

1/26/2018

Living at Premiere has been my best apartment experience ever. Premiere on Pine does not disappoint. When I went looking for a Downtown Seattle apartment, I had only two firm requirements: the building had to be dog-friendly, and I needed a reserved electric vehicle charging space for my car. Premiere is definitely dog-friendly -- the building is full of friendly dogs -- and although in a grave architectural error, all of the EV charging spaces were designated as "compact," the management was able to assign me one next to a wall that's just barely spacious enough for my Tesla SUV. And that's what I'm really here to talk about: the quality of the service. Premiere runs a genuinely tight ship. If I put in a maintenance request, even if it's something that's not very important, it gets fixed the same day or the next day. If I have a housesitter or a dogsitter coming while I'm away, the front desk staff can give them a key when they arrive, day or night. If a package arrives during the day, I can pick it up whenever I get home, even if it's in the middle of the night. Once, when I had just moved in, I didn't have enough chairs for the guests I was expecting. I asked if I could borrow two chairs for the evening, and the staff promptly delivered two chairs to my door. It's this "above and beyond" level of customer service that really sets Premiere on Pine apart from other buildings. Most apartment management companies show some degree of contempt for their customers, but you'll never experience that at Premiere. Everything is just right, and if it's not, they'll make it right. If you want "home" to be a place that's low-maintenance and stress-free, you might really like it here. Also, on a clear day, it's fun to go up to the 40th floor to watch the sunrise.
Manager

1/29/2018

Premiere on Pine
Dear Miles, Thank you so much for providing such positive feedback about your experiences at Premiere. We truly strive to make our residents feel at home at Premiere, and our goal is to provide exceptional customer service whenever possible. We're so pleased that you've had a 5-star experience with us! Sincerely, Audra S. Property Manager

Review 11 out of 12

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Premiere on Pine

March 2024

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