Number of reviews in the past 365 days | 14 |
Percentage of reviews responded to | 92.86% |
Average time to respond to reviews | 53.5 days |
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 14 |
Percentage of reviews responded to | 92.86% |
Average time to respond to reviews | 53.5 days |
We are so happy to read such a great review about Spruce! We hope to see you soon! All the best, Spruce Management
Thank you again for taking the time to let us know how we did. We hope you have a great day! All the best, Spruce Management
Thank you for the kind review! We're glad you had such a wonderful experience with us and hope to continue meeting your expectations! All the best, Spruce Management
Thank you so much for leaving such kind words! It makes us happy when we are able to meet expectations - it makes us even happier when we exceed them! We hope your move went smoothly and are always here if you ever decide to move back! All the best, Spruce Management
We appreciate your honest feedback and will do our best to address the items of concern. All the best, Spruce Management
Your wonderful feedback and rating mean a lot to us. Thank you for taking time out of your day to share your experience!
Hi there, we regret to hear that you are displeased with your recent experience with us. We will do our best to improve with the feedback you have provided. We wish you the best!
Hi there, we regret to hear that you are displeased with your recent experience with us. We will do our best to improve with the feedback you have provided. We wish you the best!
Hi there, we regret to hear that you are displeased with your recent experience with us. We will do our best to improve with the feedback you have provided. We have already made several changes to our garage and would love to share some of the updates with you! Please email me directly at [email protected]
Hi there, we regret to hear that you are displeased with your recent experience with us. We will do our best to improve with the feedback you have provided. We wish you the best!
Hello Christine_r398, we appreciate you taking the time to leave us this feedback. We are very sorry for the experience that you had. Please reach out to us directly at 206-937-0643 to assist you in finding a solution to this matter. Thank you, Spruce Management
Anonymous, thank you for your kind words and this wonderful review!
Verified Resident 772314, we really appreciate your positive review! If you have any further questions, please give us a call. We're always happy to help!
Anonymous, your satisfaction is our top priority. Please don't hesitate to reach out to us if there's anything more we can do!
Anonymous, we are so happy to read such a great review about Spruce! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
[email protected], thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!
Charlie_h968, we regret to hear that your experience with us was not a more positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (206) 937-0643 when you have a chance. Thank you, and we look forward to hearing from you.
$1,195
350
1 Units
Unit 19
$1,506
403
N/A
Unit 21
$1,126
493
N/A
Unit 1
$1,380
493
1 Units
Unit 17
$1,465
525
N/A
Unit 7
$1,501
483
N/A
Unit 15
$1,501
752
1 Units
Unit 3
$1,530
525
N/A
Unit 7A
$1,610
575
1 Units
Unit 16
$1,811
657
N/A
Unit 23
$1,877
695
N/A
Unit 8
$1,911
708
2 Units
Unit 3A
$1,991
678
N/A
Unit 22
$2,150
728 - 946
N/A
Unit 4
$2,310
810
N/A
Unit 11
$2,445
858
N/A
Unit 14
$2,470
841
N/A
Unit 18A
$2,535
841
1 Units
Unit 18
$2,469
837
N/A
Unit 2
$1,897
900
N/A
Unit 4A
$1,897
975
N/A
Unit 13
$1,897
988
1 Units
Unit 12
$2,545
869
N/A
Unit 6
$2,598
906
N/A
Unit 10
$2,710
1,034
1 Units
Unit 20
$3,464
1,203
N/A
Unit 9
$3,489
1,203
N/A
Unit 9A
$3,862
1,406
N/A
Unit 5
Tours available by appointment only. Schedule yours today! Escape to West Seattle and be part of a community.
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