The Overlook at Westridge
Paul Hyun_P • Resident • 2019 Recommended
The staff here went beyond what we would expect from any property management when we were in the process of moving in. We were in a situation where we had to turn in our application and get it approved in by Sunday to receive a promotion the Overlook was offering. This wouldn't have been too big of a deal except we also had to cancel our current (now old) contract early, get it legally settled, and then have the old property management give Sierra at the overlook the green light to process our application. Not only was Sierra patient with my 100000000 phone calls from Friday to Sunday, she even came in on Sunday, her day off, to finalize our paperwork to follow through on her promise to do the best she can to get us the promotion. Since then, they've hosted a crepe party for the community and been super responsive to any questions we've had. Oh the unit is gorgeous as well ??
How was this review?
Thanks for voting!