Number of reviews in the past 365 days | N/A |
Percentage of reviews responded to | N/A |
Average time to respond to reviews | N/A |
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Velo Apartments
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | N/A |
Percentage of reviews responded to | N/A |
Average time to respond to reviews | N/A |
We are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Velo
Thank you so much for your positive comments about Velo! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Please don't hesitate to reach out to us if there's anything more we can do!
Verified Resident, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Velo. We can't wait to see you again, have a great day.
Thank you for sharing your positive experience! We always strive to provide top quality service to every resident, and are pleased to hear that you enjoyed your experience here at Velo!
Rachel, Thank you! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Verified Resident, thank you for your kind review; we are happy to pass along your comments to the team here at Velo! Our team strives to deliver an excellent experience, and are glad you found this to be the case when choosing Velo as your home. If you have further needs or questions, please reach out!
Verified Resident, your wonderful feedback and rating mean a lot to us. Thank you for leaving us this response, have a fantastic day!
Lynne_h608, we pride ourselves on providing exceptional service, so we are disappointed to hear that your time with us was anything less than satisfactory. Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
Basbell, we are very happy we could provide you with a positive experience! Thanks for the great recommendation, and have an amazing day!
Anonymous, reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Verified Resident, we're so glad that we were able to go above and beyond your expectations! Thank you for the great review!
Thanks for the feedback, Stevien. We strive to provide excellent service to our customers at Velo. Wishing you a great day and can't wait to help you move into your prefect new home at Velo.
We strive to provide excellent service to our customers at Velo. If you'd be willing, our manager would like to speak with you at (206) 651-3996 to discuss ways to improve your experience moving forward. Thank you for your input, and we hope to hear from you soon.
Thank you for your valued feedback! We strive to deliver the overall best customer service and look forward to continue to provide a luxury lifestyle.
We always love to receive feedback it lets us know when we are hitting the mark and where improvements need to be made. Thank you Verified Resident.
Thank you, for your comments. Your opinion plays an integral part in our customer service. Thanks again and have a great day!
$1,668 - $1,743
578
N/A
Open 1 F - Accessible
$1,753 - $1,878
538
N/A
1 - A
$1,778 - $1,878
526
N/A
1 - C
$1,808 - $1,908
677
N/A
Open 1 - A.1
$1,811 - $2,219
540
1 Units
Open 1 - E.1
$1,828 - $1,903
645
N/A
Open 1 - A
$1,833 - $1,908
657
N/A
Open 1 - F.8
$1,873
567
N/A
1 - LW-1- Accessible
$1,898 - $2,073
630
N/A
1 - B
$1,903 - $1,928
740
N/A
Open 1 - F.2
$1,908 - $1,973
572
N/A
1 - C.4
$1,913 - $1,978
704
N/A
Open 1 - F.3
$1,913 - $2,063
708
N/A
Open 1 - F.4
$1,916 - $2,327
556
1 Units
Open 1 - D
$1,928
769
N/A
Open 1 - F.7
$1,928 - $2,003
690
N/A
Open 1 - F.5
$1,948 - $2,407
556
3 Units
Open 1 D - Accessible
$1,955 - $2,380
521
1 Units
Open 1 - D.1
$1,963
704
N/A
Open F - Accessible
$1,988
777
N/A
1 - w Flex
$1,993 - $2,018
709
N/A
Open 1 - A.2
$2,072 - $2,520
768
1 Units
Street Level A4 at Grade
$2,085 - $2,533
884
1 Units
Street Level LW-2 Loft
$2,089 - $2,619
649
3 Units
1 - B.1
$2,093 - $2,158
806
N/A
Open 1 - F.6
$2,103
525
N/A
1 - C.1
$2,123
859
N/A
1 - B.2 w Flex - Accessible
$2,183
702
N/A
Open 1 - F.1
$2,198
708
N/A
Street Level A5
$2,198
776
N/A
Street Level A2
$2,237 - $2,716
781
1 Units
Street Level A1
$2,241 - $2,723
738
1 Units
Street Level A3
$2,298 - $2,358
855
N/A
1 - B.2
N/A
724
N/A
2 - A - Level 4
$3,048 - $3,098
768
N/A
2 - A
$3,123 - $3,148
781
N/A
2 - A.1 - Accessible
$3,148 - $3,173
756
N/A
2 - A.1 - Level 3
So, do you love biking? Maybe for you. You're a roadie, or is single-track more your thing? It doesn't matter to us. We just want to let you in on a little secret: Velo apartment homes. The name kind of says it all, doesn't it? You wont find a place like this anywhere else - ultra comfortable one- and two-bedroom units designed for bikers, located in the center of the universe (some people call it Fremont, but they don't know it like you do), We've got on-site storage, a maintenance area and more for your steed. Sky terrace, fire pit, wet bar and lounge area for you, once you're out of the saddle, that is. And trust us, hitting the walls not a bad thing, at least when you've got a place to come home to as chill as Velo.
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Velo Apartments