Review History for anonymous

Youngstown Flats & Apartments


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anonymous

Resident 2016 - 2023

3/6/2023

Do Not Move Here

Greystar property management has taken over and the resident experience has gone down hill. All management cares about is money instead of the resident experience. Communication and responsiveness from the office is extremely poor. Most emails don't receive a response. In person I'm always told they will get back to me by EOD, but they NEVER actually get back to me. The only time I got a response after visiting the office was an email 3 months later. Unfortunately after living here for 6 years... Greystar has made it robotic, unpleasant and taken away our sense of community. Increasing revenue is the main focus. I've spoken to the actual property manager 3 times over the year and she has returned ZERO emails. The actual building has thin walls, doesn't hold heat in and has dated finishes & appliances. Drug paraphernalia everywhere and even in the dog run. Up until a couple months ago, we could use the sky lounge to work remotely a couple times a month. Even meet up with other residents to watch tv or hang out. But because they don't want residents to use the amenities AT ALL without paying $150 fee, the lounge is now locked at all times. The maintenance team and gentleman that cleans the common areas are both extremely polite and work as hard as possible given the circumstances! I would not recommend living here at all. Spend $100 more and go to a better building with a better property management company! Be treated like a human not a number.
    Manager

    3/9/2023

    Youngstown Flats & Apartments
    Hi Anonymous, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your experience. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (206) 735-7659. We look forward to hearing from you.

    Review 6 out of 15

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