River House at the Trailhead
#8,162 #7 #132

What is epIQ?

River House at the Trailhead

16621 East Indiana Avenue, Spokane Valley, WA 99216
(160 Reviews)
$1,346 - $5,703/mo
Share Feedback
Write a Review
Leave a Video ReviewNew

Move-In Specials

Move into one our 2x2 homes in April to receive 2 weeks free!*

Floor Plans & Pricing

1 Bedroom

One Bedroom One Bathroom 731 sf

1 Bed, 1 Bath | 731 sq. ft.

$1,346 - $2,900

3 Available Units

See Floor Plan Details

One Bedroom One Bathroom 745 sf

1 Bed, 1 Bath | 745 sq. ft.

$1,411 - $3,080

2 Available Units

See Floor Plan Details

One Bedroom One Bathroom 787 sf

1 Bed, 1 Bath | 787 sq. ft.

$1,616 - $2,830

1 Available Unit

See Floor Plan Details

2 Bedrooms

Two Bedroom Two Bathroom 1063 sf

2 Beds, 2 Baths | 1,063 sq. ft.

$1,664 - $3,796

7 Available Units

See Floor Plan Details

Two Bedroom Two Bathroom 1103 sf

2 Beds, 2 Baths | 1,103 sq. ft.

$1,910 - $4,116

1 Available Unit

See Floor Plan Details

Two Bedroom One Bathroom 953 sf

2 Beds, 1 Bath | 953 sq. ft.

See Floor Plan Details

Two Bedroom Two Bathroom 1027 sf

2 Beds, 2 Baths | 1,027 sq. ft.

See Floor Plan Details

3 Bedrooms

Three Bedroom Two Bathroom 1230 sf

3 Beds, 2 Baths | 1,230 sq. ft.

$1,860 - $5,703

2 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B
B

Renter Ratings

A-

Review Ratings

Noise

4.0

Grounds

4.5

Safety

4.0

Office Staff

4.3

Maintenance

4.1

Neighborhood

4.7

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

16

Manager’s Review Engagement

C-

Percentage of reviews responded to

43.75%

Manager’s Review Reply Time

F

Average time to respond to reviews

83.56 days

View Community Timeline
View Community Timeline

River House at the Trailhead Reviews

(132)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

Resident 1239158

Verified Resident 2023 - 2024

3/29/2024

It has been really wonderful so far. I have had no complaints, and do not foresee having any complaints at any point of time. I have really recommended these apartments to anyone and everyone that I know since it has been such a wonderful experience… See More>
    Review Author Icon

    anonymous

    Resident 2024

    2/26/2024

    The River House Apartments

    We are so excited to move into our new home at The River House Apartments! It's such a beautiful place that we're lucky to call home. The property has got to be one of the most beautiful places in the city - it's so peaceful… See More>
      Manager

      2/27/2024

      River House at the Trailhead
      Wow, thank you so much for your detailed review! We truly appreciate the time you took to leave us your feedback, and for allowing us to provide you with exceptional service while you move into your new home! Our team is so excited to welcome you and get you settled. Christina will be so thrilled to know she stood out and made your experience so enjoyable, and we are happy to work at a property that is so beautiful and maintain all of our top-notch amenities. Don't ever hesitate to reach out, and again, we are all so excited to welcome you to the community!
      Review Author Icon

      Resident 1229124

      Verified Resident 2023 - 2024

      2/24/2024

      I will describe my experience with this complex as relatively good, and the staff were very understanding. unfortunately on my first day of moving in, they forgot to switch my lock from the standard one to the one that matches my key so I was… See More>
        Review Author Icon

        aleahdiane88@gmail.com

        Resident 2023 - 2024

        2/23/2024

        Great Place to Live!

        Management: The management is super helpful and friendly. From the moment we started working with this property to find our home, they made sure we had everything we needed and more. They are always available to answer any questions and handle concerns with genuine concern.… See More>
          Manager

          2/27/2024

          River House at the Trailhead
          Thank you for the review! We are happy to hear our staff be available to take care of your questions and help you through the move in process. We will continue to keep our amenities up-to-date and well maintained for your enjoyment, please don't hesitate to reach out if you ever need any assistance.
          Review Author Icon

          destinyjade00@gmail.com

          Resident 2022 - 2024

          2/23/2024

          Living here is amazing!

          Living here for over two years has been an absolute joy! With both old and new management, I've consistently been impressed by the level of service provided. Under the new management, they've really stepped up their game. Monthly events have brought the community together, and… See More>
            Manager

            2/27/2024

            River House at the Trailhead
            Thank you for your review! We're happy to know that we've exceeded your expectations and look forward to continuing to do so! We are grateful for your kind words and patience with our team, especially during the summer and with maintaining the pool. We can't wait for warmer weather and to get our residents together with more upcoming events. Please don't ever hesitate to reach out and let us know where we can improve, we love the feedback!
            Review Author Icon

            eloge.kedji09@gmail.com

            Resident 2023 - 2024

            2/23/2024

            Staff and amenities

            I love the location of the apartment. It has good view to the river and the mountains. The staff is so helpful and they helped me with all my questions when I was applying for an apartment. I like the cloubhouse and refreshing gymn. I… See More>
              Review Author Icon

              Resident 1227674

              Verified Resident 2024

              2/19/2024

              The staff have been amazing from the very beginning when I applied for the apartment. They were accommodating and supportive during the process. The maintenance team have been gracious, complete , and kind- explaining everything they did alone the way. The… See More>
                Review Author Icon

                allie.rutledge@gmail.com

                prospectiveVisited 2024

                2/12/2024

                Amazing walk in experience!

                Christina was absolutely amazing! We walked in unscheduled to see if we could get some information and a tour. She gave us all of the information I needed and took us on a tour with a beautifully staged apartment. We are excited to move in!

                  Manager

                  2/13/2024

                  River House at the Trailhead
                  Thank you for sharing your experience with Christina! We are thrilled to hear you enjoyed your visit enough to make River House your next home, we can't wait to welcome you.
                  Review Author Icon

                  chriscrete15@gmail.com

                  Resident 2019 - 2024

                  2/9/2024

                  The staff here our amazing

                  We have lived here for over four years. The staff is great and the people are chill. Highly recommend living here. Close to walking, biking trails close to the Spokane river for swimming and fishing. Just a great location

                    Updated Review

                    Review Author Icon

                    Resident 754142

                    Verified Resident 2020 - 2023

                    11/6/2023

                    The maintenance dept is the biggest negative for the entire 3 years we have lived here. Also, the appliances need upgraded. Would like to see an improvement in security at night, there is none to speak of including replacing multiple lights out throughout the complex… See More>
                      Manager

                      11/7/2023

                      River House at the Trailhead
                      Thank you for your feedback! Management has set up maintenance to get light bulbs replaced in the exterior breezeways this week, we also would be happy to take a look at any appliances that might be malfunctioning. Please reach out to the office staff so we can schedule with you and take care of your needs.
                      Review Author Icon

                      Resident 1182677

                      Verified Resident 2023

                      9/21/2023

                      Not satisfied at all put in work order for washing machine has not worked in almost 3 months my son is being bullied people sleeping in the parking lots smoke detector is not even working anymore neighbors let their dogs on leashes have addressed all… See More>
                        Review Author Icon

                        Resident 1160155

                        Verified Resident 2022 - 2023

                        7/17/2023

                        River House is a great place to live! With access to the river, a stunning pool for residents, a theater room, a gym, outdoor gathering space with outdoor kitchens, a TV, and nice furniture, it often feels like living at a resort. The staff is… See More>

                          Updated Review

                          Review Author Icon

                          Resident 1110149

                          Verified Resident 2022 - 2023

                          7/16/2023

                          Friendly, experienced staff. Great location, easy access to 90, shopping, and activities. Pool, exercise room, movie theater. Great walking, biking path next to the apartments. Pet friendly, washer and dryer in the unit!

                            Review Author Icon

                            Resident 1155337

                            Verified Resident 2021 - 2023

                            7/1/2023

                            You do not wanna know! I have issues not addressed, lack of integrity, loud exhaust Says I have to have 201 characters...think I'll just keep rambling along till I have enough...I really like not having Pit Bulls and other dangerous breeds here. As I spoke, the… See More>

                              Updated Review

                              Review Author Icon

                              Resident 499212

                              Verified Resident 2017 - 2023

                              6/25/2023

                              New management seems more professional. Maintenance team is knowledgeable and professional though it takes a few days to get to non-emergency requests. Previous management allowed certain residents more leniency based on their personal relationship with them and we had a horrible living experience for over… See More>
                                Manager

                                6/30/2023

                                River House at the Trailhead
                                Thank you for taking the time to share your feedback regarding your experience at River House. We apologize for any frustrations or negative experiences you have had but are happy to hear you are enjoying the new management. We will be sure to encourage maintenance to respond more timely to service requests and work to implement measures to deter criminal activities. We encourage all our residents to report anything suspicious to our security patrol Signal 88 who will report it to management so they can take appropriate action. Again, we appreciate your feedback as it helps us identify areas for improvement. We value our residents and their well-being, and we will strive to address the concerns you have raised to ensure a more pleasant living experience for everyone. If you have further suggestions or would like to discuss any specific issues, please do not hesitate to reach out to our management team. Thank you for your understanding and patience. We are committed to making positive changes and providing a community where all residents feel safe, comfortable, and respected.
                                Review Author Icon

                                Resident 1147399

                                Verified Resident 2023

                                6/6/2023

                                River House at the Trailhead is a quite, non-smoking, clean community. The dog park, pool and exercise facility are great amenities and the community events are fun. Additionally, there is an atmosphere of safety with a 5mph driving speed limit and security patrols at night.

                                  Manager

                                  6/6/2023

                                  River House at the Trailhead
                                  Thank you for taking a moment to share your experience at River House! We are so pleased to hear you found our amenities to your liking. We look forward to continuing to go above and beyond your expectations.
                                  Review Author Icon

                                  Resident 1124080

                                  Verified Resident 2023

                                  3/22/2023

                                  I find the online Rent Cafe a little tricky to navigate. I'm still not sure if you have all the information that you needed ie: proof or a Avista utilities in my name, renters insurance provided by Hartford, etc.

                                    Manager

                                    3/22/2023

                                    River House at the Trailhead
                                    We apologize for the inconvenience of navigating our RentCafe resident portal. We would be happy to have a staff member meet with you and go over a few tips and tricks! Feel free to reach out the office by phone or email to set up a time and go over any other important documents you want to confirm we have record of. We are happy to assist!
                                    Review Author Icon

                                    Resident 1121006

                                    Verified Resident 2016 - 2023

                                    3/13/2023

                                    I will continue to provide a positive response to any survey conducted. The community is a very nice entre to apartment life. You do not mow grass,do no repair work, buy new appliances, shovel snow, on and on....

                                      Manager

                                      3/15/2023

                                      River House at the Trailhead
                                      Thank you for your feedback. Don't hesitate to give us a call at 509-838-7888 if you need further information!
                                      Review Author Icon

                                      Resident 1120496

                                      Verified Resident 2022 - 2023

                                      3/11/2023

                                      Very quiet, super comfortable living and easily the best bang for your buck. Parking is the only hassle thus far I've had any issues with but other than that I'm extremely satisfied. So far so good, looking forward to many years here!

                                        Manager

                                        3/15/2023

                                        River House at the Trailhead
                                        It's such a great feeling to know that we left you with such a remarkable impression of River House at the Trailhead. We're overjoyed to see your rating and truly thank you for sharing!
                                        Review Author Icon

                                        Resident 1115894

                                        Verified Resident 2019 - 2022

                                        2/24/2023

                                        Great location close to shopping restaurant and the Spokane river beautiful community areas schools very close easy to get to the freeway but far enough the noise doesn’t get back to the apartments staff could do a little better but recently changed so we will… See More>
                                          Manager

                                          3/8/2023

                                          River House at the Trailhead
                                          We are thrilled you enjoy the location of our community, our new staff is looking forward to going above and beyond for our residents and hope they can provide you with exceptional customer service. Be sure to reach out to them directly in our office if you need anything!
                                          Review Author Icon

                                          Resident 1103389

                                          Verified Resident 2022

                                          1/17/2023

                                          I moved in a couple weeks ago and love it so far. My 2br is spacious and nice. Access to the Spokane River is really nice - such easy access to outdoor space is rare in an apt complex and the access here is incredible.

                                            Manager

                                            1/18/2023

                                            River House at the Trailhead
                                            Hi, Thanks so much for taking the time to share your positive experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to keeping up the great work! It was a pleasure to serve you.
                                            Review Author Icon

                                            Resident 1102428

                                            Verified Resident 2022

                                            1/13/2023

                                            Very loud neighbors on-site management does nothing. I have not had a full nights sleep since I moved in being woke up between 11 pm and 3 am every day because of the neighbors making so much noise jumping around slamming the doors etc.

                                              Manager

                                              1/13/2023

                                              River House at the Trailhead
                                              Hi, We appreciate the time you took to leave us feedback. Efficient and professional customer service is very important to us and we apologize for falling short. In order to learn more about what happened we would appreciate if you reached out to us at your earliest convenience at 5098387888 or riverhouse@avenue5apt.com. Respectfully, Samantha

                                              Updated Review

                                              Review Author Icon

                                              Resident 894075

                                              Verified Resident 2020 - 2022

                                              11/28/2022

                                              Living at River House at the Trailhead has been perfect for me. I wanted to be on the river, I wanted to be close to the freeway, I wanted a higher end apartment. From details like baseboards and high ceilings, these add to… See More>
                                                Manager

                                                11/28/2022

                                                River House at the Trailhead
                                                It's such a great feeling to know that we left you with such a remarkable impression of River House. We're overjoyed to see your rating and truly thank you for sharing!
                                                Review Author Icon

                                                Resident 1067489

                                                Verified Resident 2021 - 2022

                                                9/19/2022

                                                Amazing, affordable apartment with access to the Centennial Trail with professional, responsive management team that ensures well being of all residents.Top notch amenities- excercise room, pool, outdoor gathering spaces for group entertaining, pet friendly and impeccably kept grounds.

                                                  Manager

                                                  9/26/2022

                                                  River House at the Trailhead
                                                  We're delighted to hear about your experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to providing you with more great experiences in the near future. Thanks again and we look forward to seeing you again soon.
                                                  Review Author Icon

                                                  Resident 1056407

                                                  Verified Resident 2022

                                                  8/19/2022

                                                  I think this is very nice complex. My favorite thing about it is how dog friendly it is. I almost seems like more people have dogs than do not. It is right on the river so you can walk your dog up and down the… See More>
                                                    Manager

                                                    9/26/2022

                                                    River House at the Trailhead
                                                    Hello. We love the our fur friends on property. Don't forget that we have Yappy Hour, this week. Thank you for your thoughtful review. We appreciate your kind words. -The River House

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer and Dryer
                                                    Parking
                                                    • Detached Garages and Covered Parking Available
                                                    • EV Charging Stations
                                                    Pets
                                                    • Cats Allowed
                                                      Fee: $500. Rent: $35. Restrictions: Breed restrictions apply.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Fee: $500. Rent: $35. Restrictions: Breed restrictions apply.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Bike Storage and Repair Station
                                                    • Ceiling Fans in Bedrooms
                                                    • Clubhouse
                                                    • Dog Park
                                                    • Fitness Center
                                                    • Gazebo with Grilling Area
                                                    • Kitchens with Breakfast Bars
                                                    • Loaner Bikes
                                                    • Located on the Centennial Trail
                                                    • Media Center
                                                    • Mountain and River Views
                                                    • Outdoor Fireplace
                                                    • Peloton Bike Studio
                                                    • Playground
                                                    • Pool
                                                    • Private Patio with Storage
                                                    • Vaulted Ceilings on 3rd Level Available
                                                    • Vinyl Floors
                                                    • Walk In Closets
                                                    Show Less
                                                    Show More

                                                    Leasing

                                                    From the moment you step out of our door and your feet hit the trailhead, you hear the river running and you remember why you chose Spokane Valley in the first place. This is The River House - inspired apartments set directly on Centennial Trail.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Avenue5 Residential

                                                    C
                                                    C
                                                    Communities
                                                    598

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 12/31/2018
                                                    Q: Is the 2bdrm 1bath available and is water, sewer, and garbage included in rent?

                                                    Frequently Asked

                                                    Based on 160 number of votes by renters, River House at the Trailhead is currently rated 4.3 out of 5 stars.
                                                    River House at the Trailhead is rated 4.5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    River House at the Trailhead is rated 4.1/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    River House at the Trailhead is rated 4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    River House at the Trailhead is rated 4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    River House at the Trailhead is rated 4.7/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    River House at the Trailhead is rated 4.3/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    Managers have responded to 43.75% of their community reviews in the past year.
                                                    Managers have replied within 83.56 days to their community reviews in the past year.
                                                    Avenue5 Residential
                                                    Cats Allowed
                                                    Fee: $500
                                                    Rent: $35
                                                    Restrictions: Breed restrictions apply.
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Fee: $500
                                                    Rent: $35
                                                    Restrictions: Breed restrictions apply.
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    Move into one our 2x2 homes in April to receive 2 weeks free!*

                                                    Contact Property

                                                    River House at the Trailhead

                                                    April 2024

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    30
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    River House at the Trailhead is a 731 - 1,230 sq. ft. apartment in Spokane Valley in zip code 99216. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,346 - $5,703. Nearby cities include Veradale, Spokane, Post Falls, Airway Heights, and Rathdrum.

                                                    Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.