| Number of reviews in the past 365 days | 40 |
| Percentage of reviews responded to | 67.5% |
| Average time to respond to reviews | 55.03 days |
3711 South Highway 27, Spokane, WA 99206
Ratings & Reviews (117 Reviews)
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Verified Resident 775920 • 2018 - 2020 Recommended
Updated 06/05/2020
Reviewed 06/05/2020
I like the apartment staff and community, although I don't know most of my neighbors. It seems the maintenance staff responds to requests, but I don't feel they monitor work done by contractors. I feel many of the contractors don't do a good job. I also… See More
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Verified Resident 514540 • 2017 - 2020 Recommended
Updated 05/23/2020
Reviewed 07/17/2018
I am very happy here at Pine Valley Ranch, except for one small detail. Some residents allow their dogs to urinate right by the sidewalk and the grass is yellow and unsightly. I think periodic "reminders" would be helpful as new residents might not know the… See More
Pine Valley Ranch Apartments Manager17/17/2018
Verified Resident, thanks for your feedback! We at Pine Valley Ranch always enjoy hearing from residents, and we appreciate your thoughtful comments.
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• 2018 - 2020 Recommended
Updated 05/22/2020
Reviewed 05/22/2020
I absolutely love living at PVR and expect to be here long-term. The grounds are lovely and beautifully maintained. They were given 4 stars because the grass is kept very soggy during the months the sprinklers are on, which makes it a bit hard to enjoy… See More
Pine Valley Ranch Apartments Manager28/28/2020
Thank you for your feedback! We at Pine Valley Ranch always enjoy hearing from residents, and we appreciate your thoughtful comments.
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• 2020 Recommended
Updated 05/18/2020
Reviewed 05/18/2020
Office manager Elijah is readily available to answer my phone calls and answers questions. He is courteous and has gone over and above expectations and helpfulness-provided multiple photos of comparable unit that was advertised for rent. I really appreciate him and cannot thank him enough!
Pine Valley Ranch Apartments Manager19/19/2020
We are grateful that you took the time to provide us with feedback! It's been a pleasure serving you at Pine Valley Ranch.
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Verified Resident 572839 • 2018 - 2020 Recommended
Updated 05/11/2020
Reviewed 11/19/2018
Looked at alot of other apartments and didn't like any of them. As soon as I toured this one I knew I was home. This complex is very well thought out. Beautiful grounds, great maintenance and office staff. They have been very responsive and accomodating to… See More
Pine Valley Ranch Apartments Manager19/19/2018
We appreciate you sharing your comments! Our residents' opinions are extremely important to us at Pine Valley Ranch. I will definitely send these concerns over. The faucet in the kitchen does pull out FYI :)
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Verified Resident 667357 • 2019 - 2020 Not Recommended
Updated 03/02/2020
Reviewed 07/21/2019
I wish when I had moved into this apartment in July they wouldve offered me the incentives that they have been offering people for the last three months I know that at this time a year its slower than it is in July but I dont… See More
Pine Valley Ranch Apartments Manager22/22/2019
We appreciate you taking the time to leave feedback about your resident experience! We are glad to hear that you enjoy living at Pine Valley Ranch, and hope that we continue to meet your expectations.
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Verified Resident 748390 • 2018 - 2020 Recommended
Updated 02/29/2020
Reviewed 02/29/2020
I have truly enjoyed my time here. The management and staff have been wonderful, and I love the location! BUT am considering moving at the end of my lease. Reason: Before I moved in, new carpet was laid, but not stretched correctly. It now is wrinkled… See More
Pine Valley Ranch Apartments Manager04/04/2020
We appreciate you sharing your comments! Our residents' opinions are extremely important to us at Pine Valley Ranch.
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Verified Resident 746306 • 2018 - 2020 Recommended
Updated 02/21/2020
Reviewed 02/21/2020
Very pleasant and peaceful. Better than other places Ive lived, rent and purchased. The occasional reminders of caring And cleaning for pets is great. Constant reminders do get irritating. Great place to live. See More
Pine Valley Ranch Apartments Manager23/23/2020
We are grateful that you took the time to provide us with feedback! It's been a pleasure serving you at Pine Valley Ranch.
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Verified Resident 740396 • 2012 - 2020 Recommended
Updated 01/30/2020
Reviewed 01/30/2020
Living here since 2012, currently still here, have no desire to go live anywhere else. Friendly staff. Only wish office hours during the week days were opened a little later, 6:30-7:00 for working residents
Pine Valley Ranch Apartments Manager03/03/2020
Thank you for your feedback! We at Pine Valley Ranch always enjoy hearing from residents, and we appreciate your thoughtful comments.
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Resident • 2019 - 2020 Not Recommended
Updated 01/27/2020
Reviewed 01/27/2020
Folks that live in Phase two are second class citizens. Cars, garages, and people's storage spaces have been broken into and met with indifference by the staff. Maintenance workers sit around and spy on residents in Phase two to try and catch people smoking or find… See More
Pine Valley Ranch Apartments Manager28/28/2020
Thank you for taking the time to provide us with feedback. We're sorry to hear that your experience at Pine Valley Ranch was not as positive as it could have been. We take any sort of break ins seriously but Unfournetly it does happen, we have been fixing locks and added more patrol service. I can assure you that our maintenance does not have time to sit and spy on anyone, but if we get a complaint we do have to address it. We have community rules so as to keep the property nice and that is all relayed in the lease you signed. Also any fees you are concerned about please come talk to the office or give us a call at 363-1111, everything is straight forward in the lease. Pine Valley Ranch Management
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Verified Resident 739146 • 2019 - 2020 Not Recommended
Updated 01/26/2020
Reviewed 01/26/2020
This place is a joke & a rip off & u just let any crumb bums move in just so u can get money, thats why all the decent people r moving out, this will soon be a dump just like a lot of apps., this… See More
Pine Valley Ranch Apartments Manager28/28/2020
Thank you for bringing your concerns to our attention. Our team here at Pine Valley Ranch is always looking for ways to make residents feel at home, and we are sorry to hear that your experience was not positive. We do a full background check on every resident over 18 who applies and we rent to anyone who qualifies. Please give the office a call if you have a specific concern.
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Verified Resident 458187 • 2017 - 2019 Recommended
Updated 01/06/2020
Reviewed 02/27/2018
Safe, quiet and secure. That's what I want in a place I call home and it's what I get here. It's been nice to come home and not have to scrounge to find parking. Management and maintenance are on the ball and always friendly and professional.… See More
Pine Valley Ranch Apartments Manager28/28/2018
Verified Resident, we appreciate you taking the time to leave feedback about your resident experience! We are glad to hear that you enjoy living at Pine Valley Ranch, and hope that we continue to meet your expectations.
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Verified Resident 594225 • 2019 Recommended
Updated 01/04/2020
Reviewed 01/18/2019
New to Spokane area, I enjoy the location and scenery of PVR. It's a well run complex and I enjoy the comforts provided. There is a bit of noise from the upstairs apartment but not intolerable. Overall a nice place to live.
Pine Valley Ranch Apartments Manager21/21/2019
Thanks for sharing your opinion of Pine Valley Ranch,! We appreciate you choosing to make your home with us.
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Verified Resident 725367 • 2019 Recommended
Updated 12/31/2019
Reviewed 12/10/2019
Mia and Amber in the leading office are wonderful and accommodating. The apartment unit is clean, energy efficient, and secure. The complex is quiet, clean, and maintained very well. It is a friendly community.
Pine Valley Ranch Apartments Manager17/17/2019
We are grateful that you took the time to provide us with feedback! It's been a pleasure serving you at Pine Valley Ranch.
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Verified Resident 464168 • 2014 - 2019 Recommended
Updated 12/27/2019
Reviewed 03/14/2018
"Your response must be at least 201 characters." Why do you need a written response of 201 characters...and if you don't submit 201 characters your only other choice is to opt out? I must have missed something somewhere, why ask any of the other questions before… See More
Pine Valley Ranch Apartments Manager15/15/2018
Verified Resident, we appreciate you taking the time to leave feedback about your resident experience! We are glad to hear that you enjoy living at Pine Valley Ranch, and hope that we continue to meet your expectations.
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Verified Resident 518185 • 2011 - 2019 Recommended
Updated 12/10/2019
Reviewed 07/25/2018
I love living here. It is beautiful. The staff is terrific. My current neighbors are quiet. I have only one concern. Grounds deserve mostly a five star rating except some dogs do their business close to the patios and walkways. This place is beautiful when the… See More
Pine Valley Ranch Apartments Manager02/02/2018
Verified Resident, thanks for your feedback! We at Pine Valley Ranch always enjoy hearing from residents, and we appreciate your thoughtful comments.
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Verified Resident 726209 • 2018 - 2019 Recommended
Updated 12/10/2019
Reviewed 12/10/2019
Overall my experience here has been excellent. The front office staff is always helpful and knowledgeable. The maintenance staff is always nice and attends to needs well. The only issues I see as an overall complex is that parking for some buildings is ok, but not… See More
Pine Valley Ranch Apartments Manager17/17/2019
It's great to hear from you ! It means a lot to us that you took the time to share your thoughts about Pine Valley Ranch.
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Verified Resident 726004 • 2018 - 2019 Recommended
Updated 12/10/2019
Reviewed 12/10/2019
we have been here a year and a half and are relatively pleased with our stay so is apossibility we will be looking for something a little newer when our lease ls up next spring. nothing .we are both in our mid eighties and may want… See More
Pine Valley Ranch Apartments Manager18/18/2019
It's great to hear from you ! It means a lot to us that you took the time to share your thoughts about Pine Valley Ranch.
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Verified Resident 714861 • 2018 - 2019 Recommended
Updated 12/10/2019
Reviewed 11/07/2019
It's a home. The staff is beyond helpful and they don't judge and help a lot . The community is peaceful quiet but also very nice people. Love it here. Would recommend to others. I think the rent is high but well worth it at the… See More
Pine Valley Ranch Apartments Manager08/08/2019
Thanks for your feedback! We at Pine Valley Ranch always enjoy hearing from residents, and we appreciate your thoughtful comments.
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Inna Kirichenko • Resident • 2019 Recommended
Updated 11/25/2019
Reviewed 11/25/2019
My family and I are very happy with our apartment here at Pine Valley Ranch. The staff is very friendly. There are a lot of great amenities and we love the layout of the apartment. The only thing I do not like is that the walls… See More
Pine Valley Ranch Apartments Manager18/18/2019
Inna Kirichenko, we appreciate you taking the time to leave feedback about your resident experience! We are glad to hear that you enjoy living at Pine Valley Ranch, and hope that we continue to meet your expectations.
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Andrea_A794 • Resident • 2018 - 2019 Recommended
Updated 11/25/2019
Reviewed 11/25/2019
I absolutely love living at Pine Valley Ranch. We moved in Aug 2018, and just signed another 2 year lease. The staff is amazing and the grounds are very well maintained. Anytime we have needed to have a repair done maintenance handles it quickly and professionally.… See More
Pine Valley Ranch Apartments Manager27/27/2019
We appreciate you sharing your comments, Andrea_a794! Our residents' opinions are extremely important to us at Pine Valley Ranch.
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Verified Resident 718531 • 2019 Not Recommended
Updated 11/17/2019
Reviewed 11/17/2019
I feel that the rules arent really upheld ie no smoking community...see a bunch of people smoking and even on their patios. Noise from Albertsons...wasnt informed about that upon moving in and it wakes me up. Will not be staying long!
Pine Valley Ranch Apartments Manager20/20/2019
Thank you for bringing this matter to our attention. We strive to meet our residents' expectations in each and every interaction, but we regret that we fell short this time. Please let the office know if there are residents not following the rules and we will handle it. Thank you for your feedback.
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Verified Resident 564207 • 2011 - 2019 Recommended
Updated 11/12/2019
Reviewed 10/30/2018
We've been here a long time and for the most part it has been good. Beautiful grounds, nice apartments, a great dog park and very good office and maintenance staff with which to work. The pool area is exceptionally nice and the hiking trails are great… See More
Pine Valley Ranch Apartments Manager06/06/2018
Thank you for the kind feedback! We work hard to deliver the best customer service possible, and are so glad to hear you had a great experience living here.
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Sarah_W252 • Resident • 2019 Recommended
Updated 11/06/2019
Reviewed 11/06/2019
Super cozy and spacious. I'm actually surprised how big the rooms and living room are. We have a huge sectional in our living room and still have a ton of walking room enough to yoga or my daughter to dance around lol. The office staff Sam… See More
Pine Valley Ranch Apartments Manager08/08/2019
Sarah, Thank you for the kind feedback! We work hard to deliver the best customer service possible, and are so glad to hear you had a great experience living here.
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Verified Resident 643889 • 2019 Recommended
Updated 11/04/2019
Reviewed 05/23/2019
Have a dog problem. People use your front yard, patio for the dogs! Need to walk them in the very large doggie yard! Neighbors very nice. Parking is a Big problem unless youmpay for a garage or covered space. Difficult for friends to visit, no parking.… See More
Pine Valley Ranch Apartments Manager23/23/2019
We appreciate you taking the time to leave feedback about your resident experience! We are glad to hear that you enjoy living at Pine Valley Ranch, and hope that we continue to meet your expectations. Sorry about the errors and please let us know if there is anything we need to fix.
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