Review History for anonymous

Prairie Hills Apartments


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anonymous

Resident 2020

1/29/2020

I have lived in several apartment complexes and this is by far the absolute worst. We haven't had hot water in a month, but we still have to pay the bill. We had to call numerous times to have the tank fixed each times guaranteed it would be fixed. That took about five phone calls. In addition, I have been calling months on end about the noise that occurs from our neighbors. They keep us up at ungodly hours. Typically 1am to 5am. As a law student this is not ideal. I work and go to school, so the no sleep is ridiculous. We have called over ten times about that alone and no fix. But yet they are extremely fast about things that get them money. My roommates boyfriend sent her a packages with his name on it, as that can happen when you order something for someone else, and immediately I get a call about adding him to the lease. The audacity of it all. Our neighbors wake us up all the time our water doesn't work but you can call me about a minor issues. ARE YOU KIDDING ME? Let me add they don't clear anything when it snows, so if you are walking to your garage you will ice skate the whole way. Very disappointed, especially since we opted to pay a bit more to live here as it seemed so nice on its face. After reading these comments I could see that they would try and take ridiculous damage fees at that end, just their vibe. Highly do not recommend. Also massive safety issues: maintenance leaves doors unlocked, some residents asking me unnerving things....
    Manager

    1/30/2020

    Prairie Hills Apartments
    Sarah Fortier, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Falling short of meeting your expectations is not to the standards we strive to achieve and we humbly ask for the opportunity to make this right. Please reach out to us at (509) 464-0557 when you can so we can address this situation directly. Thank you and have a great day

    Review 63 out of 144

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    Prairie Hills Apartments

    March 2024

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