vrp · 2014 - 2015
The rudest manager, person, I have ever met. I believe she is gone now. Staff say they will do something but it never gets done, on more than one occasion. I do not trust anyone in the office and do everything in my power to avoid any contact with them. This has been the worst experiences dealing with "professionals" I have had. We had a very difficult issue with our neighbor resulting in the police being called, the woman in the office was nice and took our statement, then told us the manager would contact us, that never happened. That was just one issue. I will not only not recommend this property but I will tell people to avoid Pacific living at all costs. My first question when looking for an apartment was "are you managed by Pacific Living". Deal breaker for me.
Thank you for taking the time to write a review. Waverly Farms does have a new manager, and we have hired more staff to insure issues get taken care of. Please give us the chance to prove we do care. Pacific Living as a company did realize there was an issue and has taken several steps to improve customer serve.