Review History for anonymous

Apex Apartments


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anonymous

Resident ā€¢ 2020

9/6/2020

The apartment building itself is often dirty and sticky, the elevators are very slow and start moving before the door closes sometimes. I have personally been stuck in the elevator before as well as one of my guests (2 deep rare occasions!) There continues to be break-in's and theft into resident vehicles and storage lockers (and I mean serval and often occurrences) in the parking garage, yet management will not put cameras up to help protect us residents. There is often large groups of people screaming in the middle outside area of the complex, sometimes fighting to the point where I get nervous. Granted, they have recently hired a security guard who goes around the apartment area but it isn't enough clearly, and he is not here 24/7. Trash is always overfilled and smelling. The grounds of the apartment are littered, as you can see in the video attached below. Management is constantly changing so nothing gets done. If you have kids or value your and your belongings safety, this is not the place for you.
    Manager

    9/13/2020

    Apex Apartments
    Thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. We would like to have a better understanding about your experience. Please reach out to us at (253) 472-6281 at your earliest convenience and we will do our best to resolve this with you.
    1 Previous Review

    Previous Review

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    Resident 808435

    Verified Resident ā€¢ 2019 - 2020

    8/27/2020

    Residents are often victims of theft from break ins to storage lockers to vehicles. Guests also have cars broken into. Management has done nothing to protect us, they will not put cameras in the parking garages. I have personally been in the elevator twice when it stopped and was stuck for about 5 min and then it began to work again. The neighborhood is unsafe in general. Outside on several occasions there has been large groups of 20+ people screaming and making a commotion, of course during the middle of the night. I have tried to post a negative review on Apex apartment in the past and it was taken down, even though it was very similar to this one. Management has a higher turnover, many times when I go into the office it is a new person(s). There are lots of other issues here. Dont move here if you value your and your belongings safety.
      Manager

      8/30/2020

      Apex Apartments
      Hi there, we welcome all feedback for Apex in order to make the resident experience as best as possible. I am troubled to see your comments about a review being taken down because this is not our practice at all. Your review could have been taken down by the review site based on their policies. We would like the opportunity to make this up to you. Please contact our manager at (253) 472-6281 so we can make your experience a positive one.

      Review 58 out of 216

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