B

Met245

245 St. Helens, Tacoma, WA 98402
245 St. Helens, Tacoma, WA 98402

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Ratings & Reviews (38 Reviews)

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Prospective Resident Visited 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/09/2021
5 stars, amazing staff, and maintenance team. Amazing environment and atmosphere. A MUST see! Also has the best view of Mt Rainier. Right in the heart of downtown Tacoma, where you can find anything to do. See More
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Met245 Manager

02/27/2021

Anonymous, we appreciate you taking the time to leave feedback about your resident experience! We are glad to hear that you enjoy living at Met 245, and hope that we continue to meet your expectations.

Malisa_R • Prospective Resident Visited 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/21/2021
Please, whatever you decide, choose not to rent at The Metropolitan Apartments in Tacoma. I had to do a very short notice move and applied at several apartments in the Tacoma area. Every building I applied to (The Henry, Hanna Heights, The Walker, Harmon Lofts, Stadium)… See More
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Met245 Manager

02/03/2021

Malisa Rose, we regret to hear that you had a negative experience with us. I did want to acknowledge that we do have new team members here at Met245. We are extremely happy that they have joined the team as they have helped with improving thing here so far. But I do want apologize for that the incorrect information was relayed to you. Moving forward I am making sure that our team is all on the same page and taking the time to go over the screening policy if asked by prospect. I do know that our team did go above and beyond in trying to save you as a prospective tenant when you cancel your application. We also have an ample amount of military that live at our community that are more than happy and so, i'm sorry to hear that we were not able to satisfy your needs at this time. We hope that you will give us the opportunity to resolve this situation to your satisfaction, and invite you to give us a call at (253) 830-3430, send us a message at [email protected] or stop by our leasing office anytime. We look forward to hearing from you.

Resident 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/09/2020
This community is highly overated and overpriced. The office staff rarely, if ever, answer phone calls. The mailbox is always full so there is never a way to leave a message. Emails are left unanswered for days (sometimes more than a week) at a time. The… See More
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Met245 Manager

07/08/2020

Anonymous, thank you for bringing this matter to our attention. We strive to meet our residents' expectations in each and every interaction, but we regret that we fell short this time. We hope that you will give us the opportunity to resolve this situation to your satisfaction, and invite you to give us a call at (253) 830-3430, send us a message at [email protected], or stop by our leasing office anytime. We look forward to hearing from you.

Former Resident 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/27/2019
The staff doesn't return emails or phone calls......ever. The upstairs neighbor obviously did gymnastics at all hours of the day and night and judging by the noise generated never stuck a landing. The stairs had the same debris in the same spot for weeks on end.… See More
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Met245 Manager

07/20/2020

Anonymous, thank you for bringing this matter to our attention. We strive to meet our residents' expectations in each and every interaction, but we regret that we fell short this time. We hope that you will give us the opportunity to resolve this situation to your satisfaction, and invite you to give us a call at (253) 830-3430, send us a message at [email protected], or stop by our leasing office anytime. We look forward to hearing from you.

Prospective Resident Visited 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/05/2018
After a couple of visits, it was clear that the female staff rarely returns emails or phone messages concerning available units; Female office staff enjoy the benefits of free rent as an employment perk and could care less of you decide to sign a lease. It… See More
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Met245 Manager

07/20/2020

Anonymous, thank you for bringing this matter to our attention. We strive to meet our residents' expectations in each and every interaction, but we regret that we fell short this time. We would like to discuss your concerns in greater detail, and explore how we can ensure that you enjoy your living experience here at The Metropolitan. Please contact us at (253) 830-3430 or [email protected] We are eager to speak with you.

Prospective Resident Visited 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/18/2018
The Metropolitan Apartments will be an enjoyable experience with all the amenites and the Water/Mountain views alone! Only great expectations await me ! This type of residence should be considered in The Proctor District or any U.S. city ! (SCR) See More
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Lauren_K647 • Former Resident 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/27/2017
We lived here from June-November. My first impression wasn't great. We were moving from out of town so we couldn't tour the apartment. We told them we worked night shift and needed a quiet apartment since we sleep during the day, and they actually put us… See More
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Resident 2012 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/12/2017
This place is trashy. The staff doesn't care and will often ignore you completely when you approach the front desk. They act like you are inconveniencing them and won't help you with even standard items unless you're good friends with them. Maintenance is good but disorganized… See More
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Jumper00173 • Resident 2012 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/19/2014
This biggest drawback to this apartment building is the security. They have had multiple break ins in the garage and their security system is ineffective at providing any sort of assistance to the police. The staff answer is to not keep things in your car rather… See More
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MilRenter7 • Resident 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/01/2014
Cheap building, dangerous part of town, high rent. PCS'ed here and did not know the area. WHile this is close to the bars, it means you can never have your windows opens. Cars get broke into all the time. Lots of bums. A prison right up… See More
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Resident 2013 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/08/2014
The Metropolitan apartments is a poorly managed, affordable, great location for commute but located in one of the absolute worst areas of Tacoma. This is NOT the place for a couple of a family. The number of homeless, elderly, thieves and just odd behavior is very… See More
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Resident 2010 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/14/2014
I live at the met and read some of these reviews. I do agree with the comments about making sure to review your statements. Although I am sure they will give credit when asked. The high rent is for sure, but it keeps the crack heads… See More
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newintacoma • Resident 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/30/2014
I recently decided to move to the downtown Tacoma area and rented an apartment at the Metropolitan. I previewed many of the other apartment buildings in the area. By far, the Metropolitan's staff was the most professional! I even had an opportunity to meet the owner… See More
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jimperry • Resident 2011 - 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/30/2013
I've lived at The Metro for almost three years and I wouldn't live at any other property in Tacoma. The staff has been nothing short of professional, personable and accommodating at every interaction and that's a rarity these days. The amenities are second to none with… See More
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dinkles090 • Resident 2012 - 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/23/2013
The staff members are all very knowledgeable and approachable. The apartments are well kept and the amenities seem to be never ending. All apartments are very quiet from neighbor noise as well as road noise. The apartments as a whole are very spacious and present a… See More
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Tacoma2005 • Resident 2011 - 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/23/2013
The Metro staff discovered this Website on October 17, and I agree with other posters that they have been writing fake reviews every day since then. I live at the Metro and am disgusted by managements' practice. They charged my neighbors $850 upon move out, for… See More
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Resident 2011 - 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/22/2013
When we walked into the building just to see what they have to offer, we were pleasantly surprised by the warm welcome by leasing ladies! They were so sweet and yet proffessional. Seeing the Limo parked outside and the fancy buildings and etc. we thought that… See More
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DVade • Resident 2012 - 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/20/2013
Be afraid. Be very afraid. I could tell you all about the amenities that are rarely in working order, or the cheap construction, or the degenerates that hang out around the building waiting for you to leave your car, or the tiny parking stalls with rude… See More
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Resident 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/19/2013
I recently moved into the metropolitan apts and I absolutely love it! having everything on site is so convenient I love it! it's nice getting to tan and work out without having to leave home! the leasing office ladies are great and maintenance men are too… See More
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ricklaybourn • Resident 2012 - 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/17/2013
I have lived at the Metropolitan for 1 year now and the building is amazing and in a perfect location. The staff here are even better!!! Halie and Sabrina always go way out of their way to make sure I have everything I need. The maintenance… See More
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Chucka13 • Resident 2010 - 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/17/2013
The service is comparable to that of a hotel. All the staff work hard for the residents and respond quickly to any concerns. The building is clean and the views are amazing! A great place to live. See More
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Resident 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/17/2013
I recently move to the Metropolitan Apartments from overseas. I just love the views and the feeling of security which I get when I enter the building. Having a gym in the building is a great way to save a few $ and there is a… See More
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eakenna • Resident 2004 - 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/16/2013
I have lived in Phase 1 of the Metropolitan for 9 years! I think that says a lot! The staff are amazing and always helpful. The building has all the amenities I could ask for and is a great place to live. There is always something… See More
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dclaeys • Resident 2008 - 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/16/2013
I have noting but good things about Metropolitan Apt. It is well kept, it's quiet no real issue with other tenets. The staff are very polite and professional. Great location! Security is getting better! See More
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Resident 2012 - 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/11/2013
This place is the biggest joke ever. All I can say is steer clear. The staff have no idea what they are doing and they just want to screw people any way possible. I paid rent thru August and fulfilled my lease which ended at midnight… See More
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 Updated Review
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Office Staff
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Manager

 
·

Features & Amenities

Laundry

  • In-Unit Washer/Dryer

Pets

  • Cats Allowed
  • Dogs Allowed

Floor Plans & Pricing

Studio, 1 Bathroom

  • Price
    Price

    $1,905

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    Studio

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $1,823

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

2 Bedrooms, 1 Bathroom

  • Price
    Price

    $2,390

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    $2,170

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

B
Avenue5 Residential
VIEW 356 COMMUNITIES

Questions & Answers (1)

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What is security like?

Anonymous · March, 19 2018
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Frequently Asked

What are noise levels like at Met245?
The community is rated 2.7/5 stars, which is considered having moderate noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Met245?
The community is rated 2.7/5 stars, signifying moderate satisfaction on average.

How safe is Met245?
The community is rated 2.7/5 stars, which is considered being moderately safe on average.

How satisfied are residents with the neighborhood
The community is rated 3.3/5 stars, signifying much satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 3/5 stars, which is considered being moderately effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 20 days to their community reviews in the past year.

Who manages Met245?
Avenue5 Residential

What is the pet policy at Met245?
Cats Allowed
Dogs Allowed

What types of floor plans are available?
Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths


Met245 Gallery

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Similar Properties

Met245 is an apartment in Tacoma in zip code 98402. This community has a Studio - 2 bedroom, 1 - 2 bathroom, and is for rent for $1,823 - $2,390. Nearby cities include Fircrest, University Place, Lakewood, Steilacoom, and Fife. 98032, 98403, 98405, 98418, and 98409 are nearby zip codes.

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Met245

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    • (Resident photo uploaded on 10/15/2013) Image of Met245 in Tacoma, WA
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