| Number of reviews in the past 365 days | 12 |
| Percentage of reviews responded to | 66.67% |
| Average time to respond to reviews | 88.67 days |
Pacifica Apartments
4275 South Pine St, Tacoma, WA 98409
4275 South Pine St, Tacoma, WA 98409
Floor Plans
- $1,420+
- $1,786+
CONTACT PROPERTY
Pacifica Apartments
4275 South Pine St
Tacoma, WA 98409
epIQ Index Report Card
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
- online reviews
- resident surveys
- manager's engagement with renter reviews
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Community epIQ Grade
Ratings & Reviews (19 Reviews)
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Verified Resident 878166 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/02/2021
It has been great place so far. Noise levels have gotten worst with neighbors but thats not agonist the property just the people. Place is kept nice for the most part and honestly I dont have much to complain about. Noise is expected in any apartment… See More
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Verified Resident 874241 • vrp • 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/19/2021
The noise here is out of control! The security is a joke. Ive lost countless hours of sleep due to loud, disrespectful neighbors and nothing has been done to resolve this issue. Ive contacted security multiple times.. nothing has been done! It is not 9am... music… See More
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Verified Resident 871544 • vrp • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/09/2021
The apartments were well kept when I first moved in, there is trash and dog poop everywhere. The building smells, it no longer have a feeling of this is my home. They changed the lighting which makes it feel like i am in a hotel. In… See More
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Verified Resident • vrp • 2017 - 2020
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/22/2021
I am soon to be going into my 5th year here. Its a good place to live. I really like the proximity to the mall and the bus lines. Its pretty quiet, and clean. There are no child facilities like a playground if thats important to… See More
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Pacifica Apartments Manager
02/05/2021
We are so happy to read such a great review about The Pacifica!
Previous Review· 11/08/2020
Verified Resident • vrp • 2020
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/22/2021
Great place and the staff is very friendly, maintained in good shape and the people who live here are friendly as well....................................................... See More
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Pacifica Apartments Manager
02/05/2021
We are very happy we could provide you with a positive experience! Thank you for the positive review!
Previous Review· 09/10/2020
Verified Resident • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/08/2020
The staff and maintenance team are great! Anytime I have a question or concern they are on top of it. The building needs some regular wear and tear updating (new carpets in the hallway) but other than that I truly am starting to love it See More
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Pacifica Apartments Manager
02/05/2021
We strive for 100% satisfaction, and it is great to see you had such a positive experience at The Pacifica. I hope you're enjoying the modern look of your freshly painted walls, new fixtures, and new carpet throughout the corridors!
Verified Resident • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/04/2020
I am not happy the way i received the apartment my wife went and complaint still they did fix it half of the lights are not working due to my busy schedule i can go everyday and yell them i am a professional person dont like… See More
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Pacifica Apartments Manager
02/05/2021
Thank you for the information. We strive to provide exemplary service and hope we've been better able to serve you moving forward. Please reach out anytime there is anything you'd like to discuss!
Verified Resident • vrp • 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/18/2020
For $85 a month garage parking, I still get robbed while my car was left unlocked. I recommend surveillance cameras for security inside garage. Also, I found way too many Intentional key Scratches And door edge marks on my car past couple of months. See More
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Pacifica Apartments Manager
02/05/2021
Great news! Additional cameras are on our radar as we make continued improvements. Thank you for sharing with us.
Verified Resident • vrp • 2016 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/09/2020
Fantastic community, wayyy too expensive for what you get. I rented this place to have access to a pool and sauna and the sauna has been broken practically since I moved it and the pool is closed because of covid. Needless to say, I dont know… See More
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Pacifica Apartments Manager
02/05/2021
Thank you so much for your positive comments about The Pacifica! It has definitely been disappointing that we haven't been able to open the new pool. Hopefully we move that was towards the summer and you have a chance to enjoy our new and newly open fitness center!
Verified Resident • vrp • 2017 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/03/2020
I dont have a lot of confidence in the new Greystar management Since they took over Dec 2019 things have done downhill. Manager is always gone with temps answering the line who have no clue whats going on!! They need to do a better Job of… See More
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Pacifica Apartments Manager
02/05/2021
We're sorry to hear you experienced a rocky transition. We now have a great team in place that is here to serve you during this "virtual time." We hope you're now enjoying the property improvements and had a chance to check out the new gym! We look forward to your seeing more in the future!
Verified Resident 770490 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/17/2020
I really enjoyed my time here in The Pacifica. I am looking forward to staying here for a couple of years. I really have enjoyed meeting all the staff here and the maintenance crew is absolutely fantastic. Shout out to Jacob for fixing my sink and… See More
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Pacifica Apartments Manager
05/22/2020
Thank you so much for the positive review! We are thrilled to have you as a member of our community and look forward to continuing to serve you in a manner that goes Beyond Expectations! I'll be sure to share your comments with the team. We're so happy to hear that you enjoy calling The Pacifica your home. Cheers, The Pacifica Management
Verified Resident 771698 • vrp • 2016 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/24/2020
The Pacifica has the best apartment layout and finishes in Tacoma! I enjoy the big granite countertop in the kitchen. Its too bad the bathroom countertop are not granite. Overall, this is a very secure and safe community. See More
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Pacifica Apartments Manager
05/27/2020
We truly appreciate your feedback! It's so nice to hear you enjoy calling The Pacific home. Our team takes pride in our community and our operation excellence is a huge piece of that. As we move through future home renovations, we are adding marble countertops in the restrooms for select homes so it's great to hear that this is something you also see as an added value. Thank you again for your positive review and please let us know if there's anything we can do to continue going beyond expectations! Cheers, The Pacifica Management
Liz_W705 • Resident • 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/16/2017
I recently moved in the Greenleaf. The staff and maintenance personnel are really helpful and kind. It is so quiet here,. I don't hear my neighbors at all. The common areas are always very clean. Elizabeth Williams See More
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Resident • 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/19/2016
When I moved in here it was owned/run by someone else. Green Leaf took over and things have flip flopped. The original manager they brought on was nice and I liked her, she took calls and emails (sometimes late at night), was friendly, from what I… See More
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beeone • Resident • 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/07/2015
The Pacifica Apartments on Pine street in Tacoma by the Tacoma mall is a wonderful place to stay. It's in a great location, with lots of easy to get to conveniences, like the mall, post-office, restaurants, etc. My family and I live there for approximately 8… See More
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Janderson912 • Resident • 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/09/2014
This is my favorite apartment I've ever had and quite frankly I've lived in a lot of apartments. I think it is because it doesn't feel like your typical apartment complex. It is quiet, actually I didn't even think I had neighbors until I finally passed… See More
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Resident • 2013 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/08/2014
I have been a renter for a long time and I have to say this is the first time I feel am getting my monies worth! I pay here for a 2bd, what down town charges for a large 1bd. And they are only 2 miles… See More
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•
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
Manager
Features & Amenities
Laundry
- In-Unit Washer/Dryer
Pets
- Cats Allowed
- Dogs Allowed
Floor Plans & Pricing
1 Bedrooms, 1 Bathroom
- PricePrice
$1,420
- SQ. FT.
N/A
- AvailableAvail.
N/A
- Model
1 Bedroom
2 Bedrooms, 2 Bathrooms
- PricePrice
$1,786
- SQ. FT.
N/A
- AvailableAvail.
N/A
- Model
2 Bedrooms
Disclaimer: Special, prices and availabilities subject to change.
Leasing:
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Frequently Asked
What are noise levels like at Pacifica Apartments?
The community is rated 3.3/5 stars, which is considered having quiet noise levels on average.
The community is rated 3.3/5 stars, which is considered having quiet noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at Pacifica Apartments?
The community is rated 3.6/5 stars, signifying much satisfaction on average.
The community is rated 3.6/5 stars, signifying much satisfaction on average.
How safe is Pacifica Apartments?
The community is rated 3.8/5 stars, which is considered being very safe on average.
The community is rated 3.8/5 stars, which is considered being very safe on average.
How satisfied are residents with the neighborhood
The community is rated 4.4/5 stars, signifying extreme satisfaction on average.
The community is rated 4.4/5 stars, signifying extreme satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 4.1/5 stars, which is considered being extremely effective on average.
The community is rated 4.1/5 stars, which is considered being extremely effective on average.
How often does management engage with reviews?
Managers have responded to 66.67% of their community reviews in the past year.
Managers have responded to 66.67% of their community reviews in the past year.
How quickly does management engage with reviews?
Managers have replied within 88.67 days to their community reviews in the past year.
Managers have replied within 88.67 days to their community reviews in the past year.
Who manages Pacifica Apartments?
Greystar
Greystar
What is the pet policy at Pacifica Apartments?
Cats Allowed
Dogs Allowed
Cats Allowed
Dogs Allowed
What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 2 Baths
1 Bed, 1 Bath and 2 Beds, 2 Baths
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Pacifica Apartments is an apartment in Tacoma in zip code 98409. This community has a 1 - 2 bedroom, 1 - 2 bathroom, and is for rent for $1,420 - $1,786. Nearby cities include Fircrest, University Place, Lakewood, Steilacoom, and Fife. 98411, 98409, 98418, 98466, and 98467 are nearby zip codes.
