The Woodmark Apartements
#8,976 #7 #155

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The Woodmark Apartements

2425 S. 96th St, Tacoma, WA 98444
(60 Reviews)
$1,060 - $1,240/mo
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Floor Plans & Pricing

1 Bedroom

1 Bedroom / 1 Bathroom (C)

1 Bed, 1 Bath | 750 sq. ft.

$1,060

3 Available Units

See Floor Plan Details

1 Bedroom / 1 Bathroom (B)

1 Bed, 1 Bath | 750 sq. ft.

$1,060

2 Available Units

See Floor Plan Details

1 Bedroom / 1 Bathroom (A)

1 Bed, 1 Bath | 750 sq. ft.

$1,060

See Floor Plan Details

2 Bedrooms

2 Bedroom / 1 Bathroom (A)

2 Beds, 1 Bath | 950 sq. ft.

$1,240

3 Available Units

See Floor Plan Details

2 Bedroom / 1 Bathroom (B)

2 Beds, 1 Bath | 950 sq. ft.

$1,240

2 Available Units

See Floor Plan Details

2 Bedroom / 1 Bathroom (C)

2 Beds, 1 Bath | 950 sq. ft.

$1,240

2 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

B-
B-

Renter Ratings

C+

Review Ratings

Noise

2.8

Grounds

3.2

Safety

3.6

Office Staff

3.2

Maintenance

1.8

Neighborhood

3.2

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

B-

Number of reviews in the past 365 days

5

Managerā€™s Review Engagement

A-

Percentage of reviews responded to

80.00%

Managerā€™s Review Reply Time

B

Average time to respond to reviews

22.6 days

View Community Timeline
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The Woodmark Apartements Reviews

(52)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Resident 1177431

Verified Resident ā€¢ 2022 - 2023

9/6/2023

Not good. Iā€™m given 30 day pay or vacate incorrectly they say I owe $887 when I have paid my rent every month, no one responds to messages or back door has never locked, maintenance came to fix it told me she hadā€¦Ā See More >
    Manager

    9/22/2023

    The Woodmark Apartements
    Verified Resident 1177431, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.
    Review Author Icon

    Resident 1136812

    Verified Resident ā€¢ 2023

    5/3/2023

    my apartment was not ready for move in at all. The paint job was badly done & rushed the base boards were still dirty. There was still fixtures in the wall from the other tenants. My thermostat is about to come out of the wall.ā€¦Ā See More >
      Manager

      5/5/2023

      The Woodmark Apartements
      Thank you for your feedback. We are glad to hear you are satisfied with the safety and noise but we are sorry to hear your experience did not meet your expectations. However, we do strive for satisfaction and would appreciate the opportunity to turn this around. Our office staff will be reaching out today to get this resolved.

      Updated Review

      Review Author Icon

      Resident 984171

      Verified Resident ā€¢ 2021 - 2023

      5/2/2023

      As a person living at the Woodmark Apts by myself, it's a pretty good place to live at because, I pay a $1030.00 a month, for a 1 bedroom apt. All of the other adults keep to themselves & mind there own business, which isā€¦Ā See More >
        Manager

        5/5/2023

        The Woodmark Apartements
        Hi Verified Resident 984171, thank you so much for your positive comments about The Woodmark!
        Review Author Icon

        Resident 1132515

        Verified Resident ā€¢ 2023

        4/18/2023

        Need new appliances, cabinet in kitchen canā€™t close all the cabinet doors Because itā€™s been layers of paint on it The grass are not nice it look bad Need to provide more parking lot Itā€™s hard to get in and out the gate because itā€™s smallā€¦Ā See More >
          Manager

          6/30/2023

          The Woodmark Apartements
          Thank you for leaving feedback. Please reach out to us at (425) 903-8194 so we may identify ways to improve your experience.

          Updated Review

          Review Author Icon

          Resident 1087230

          Verified Resident ā€¢ 2013 - 2022

          11/21/2022

          I have lived here for 10 years and have seen an incredible improvement recently in safety and management and I hope to see continued progress moving forward and recommended to a friend and family to live here.

            Manager

            6/30/2023

            The Woodmark Apartements
            We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.
            Review Author Icon

            Resident 1081911

            Verified Resident ā€¢ 2022

            11/5/2022

            Staff has no active listening skills when handling my phone call to Woodmark instead Yen hung up on me without a call back. I called back and got Leann who basically said that hanging up on tenants is okay when there's a disagreement. I totallyā€¦Ā See More >
              Manager

              11/16/2022

              The Woodmark Apartements
              Verified Resident 1081911, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (425) 903-8194 to discuss this further.

              Updated Review

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              Resident 786303

              Verified Resident ā€¢ 2016 - 2022

              11/3/2022

              A glitch in the system caused me to me to be charged over $2000. Over on my rent? A glitch? Your office does6give copies of anything we sign? The have us fill out packets and lose them with our personal info6on them?ā€¦Ā See More >
                Review Author Icon

                Resident 1065814

                Verified Resident ā€¢ 2022

                9/13/2022

                I really appreciate that there is 24/7 security and I see them driving around often. The security guard is kind. The laundry room is a good amenity but itā€™s dirty so I donā€™t feel comfortable using it. The playground is pretty dirty too with trashā€¦Ā See More >
                  Manager

                  10/28/2022

                  The Woodmark Apartements
                  Thank you for the time you took to leave a review!
                  Review Author Icon

                  Resident 1023145

                  Verified Resident ā€¢ 2022

                  5/7/2022

                  My move in was excellent . The staff answered all my questions and were very helpful. Very friendly and made my move in smooth I enjoy being able to sit out on the back patio the property is like a park setting . It isā€¦Ā See More >
                    Manager

                    5/11/2022

                    The Woodmark Apartements
                    Hi valued Resident, thank you so much for your positive comments about The Woodmark! Have a fantastic day!
                    Review Author Icon

                    Resident 1022745

                    Verified Resident ā€¢ 2022

                    5/6/2022

                    For a low-income complex, the Woodmark can be a really good option *if you're not in a rush*. The grounds are pretty and the units are far more spacious than I had expected. It's in a convenient location. Management tries their best to be helpfulā€¦Ā See More >
                      Manager

                      5/11/2022

                      The Woodmark Apartements
                      Verified Resident 1022745, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!
                      Review Author Icon

                      Jcpenny111

                      Resident ā€¢ 2019 - 2021

                      10/29/2021

                      Our peace loving family have had nothing but fear living here. Gun fire is common. Gang activity is common. Fights right at our front door common drug activity is common here. No kids should live here

                        Manager

                        10/30/2021

                        The Woodmark Apartements
                        Hi there, I would like to get some more details about your experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (425) 903-8194. We look forward to hearing from you.
                        Review Author Icon

                        anonymous

                        prospective ā€¢ Visited 2021

                        10/7/2021

                        The most unprofessional place ever. I applied over three months ago. The manager said I got approved and said I can move in on oct 2nd. I never heard from her again. I called and called. I even emailed a few times. She never answered.ā€¦Ā See More >
                          Manager

                          12/27/2021

                          The Woodmark Apartements
                          Anonymous, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (425) 903-8194. We look forward to hearing from you.
                          Review Author Icon

                          anonymous

                          Resident ā€¢ 2019 - 2021

                          4/5/2021

                          My bedroom was taking on water from the apartment next to me. After all the managers involved began to investigate, they realized that they were going to have to replace a pipe that busted. Your regional manager whose name was McKenzie began to make arrangementsā€¦Ā See More >
                            Manager

                            9/1/2021

                            The Woodmark Apartements
                            Thank you again for the great review! we are very happy we could provide you with a positive experience!
                            Review Author Icon

                            Resident 863306

                            Verified Resident ā€¢ 2020

                            1/15/2021

                            Great place to start out. Kid friendly, and Management team that actually cares about their residents. Grounds are kept as nice as possible at all times and I've even seen groundskeeper out there in pouring down rain.Thanks Ladies! Keep up the awesome work.

                              Updated Review

                              Review Author Icon

                              Resident 769192

                              Verified Resident ā€¢ 2018 - 2020

                              1/6/2021

                              Okay place to live as it is affordable but its not really worth it honestly. There is little to no communication seems like you have to go into ----- mode to get anything taken care of. There is nothing Enforced. Security is never around whenā€¦Ā See More >
                                Review Author Icon

                                Resident 858018

                                Verified Resident ā€¢ 2015 - 2020

                                12/29/2020

                                In the beginning, we had regular security patrol, a staff member living on site, excellent maintenance response, good communication with residents. It's been thru several staff changes, the rent has gone up way beyond what the apartments are worth, kids regularly trash the common area,ā€¦Ā See More >
                                  Review Author Icon

                                  Resident 849229

                                  Verified Resident ā€¢ 2020

                                  12/2/2020

                                  This place is crappy. Staff is unprofessional. Maintenance is literally non existent. None of my doors close including that bathroom so my family and I have to shower and use the restroom with the door open.

                                    Updated Review

                                    Review Author Icon

                                    Resident 815709

                                    Verified Resident ā€¢ 2005 - 2020

                                    12/1/2020

                                    I have had some very bad issues with the Woodmark Apts. The previous owner's often wouldn't take the tenants issues seriously or take in consideration that a positive respond is needed. There have been many time's I have felt safe at the Woodmark Apts and other time'sā€¦Ā See More >
                                      Review Author Icon

                                      Resident 819529

                                      Verified Resident ā€¢ 2020

                                      9/17/2020

                                      I love my home my 2 year old son is soon to join me and my 8 month old here and I love my community and the people that live around me are very nice and welcoming I just love being here this home forā€¦Ā See More >
                                        Review Author Icon

                                        Resident 789888

                                        Verified Resident ā€¢ 2020

                                        7/12/2020

                                        My experience has been horrific! In my 57 years of life I have never experienced anything like this in any other apartment I've ever lived in! Maintenance doesn't want to fix anything around here. In fact when I told them I had a BOWEDstove, theā€¦Ā See More >

                                          Updated Review

                                          Review Author Icon

                                          Resident 788118

                                          Verified Resident ā€¢ 2017 - 2020

                                          7/7/2020

                                          I am not sure of what to say here. Only positive at the moment for me and my family is the close proximity to my work place. Plus this was our first apartment to live in in this country so I think we are emotionallyā€¦Ā See More >
                                            Review Author Icon

                                            Resident 771707

                                            Verified Resident ā€¢ 2019 - 2020

                                            5/24/2020

                                            No, I have nothing good to say about this location. Unless you consider : upstairs neighbors selling drugs, drug addicts in your stairwell doing drugs, random Unsupervised kids running around your apartment Getting into your stuff on the patio, turning on the water faucet outsideā€¦Ā See More >
                                              Review Author Icon

                                              Resident 767825

                                              Verified Resident ā€¢ 2020

                                              5/11/2020

                                              The leasing process was extremely long, but incredibly thorough and professional. Jordan was very nice and patient with me through all the document signing however, and was able to answer any questions I had. However, getting ahold of the office during office hours regarding generalā€¦Ā See More >
                                                Review Author Icon

                                                anonymous

                                                Resident ā€¢ 2020

                                                3/21/2020

                                                Changes owners like bad stocks, will make you pay for wanting clean clothes, frequently fires maintenance staff to save money. Buildings are falling apart, there's a very high chance of mold in the drywall, they promised us a replacement dishwasher TWO YEARS AGO, and didā€¦Ā See More >
                                                  Manager

                                                  3/25/2020

                                                  The Woodmark Apartements
                                                  Hi there. Thank you for sharing your feedback. We're sorry that your experience did not match your expectations. We'll do better. Please contact us at (425) 903-8190 to discuss further. We look forward to hearing from you!
                                                  Review Author Icon

                                                  anonymous

                                                  Resident ā€¢ 2019

                                                  9/14/2019

                                                  Not a safe place to live. Gun shots at least a couple times a week. The grounds are dirty with garbage. The kids fight all day everyday. The adults scream and curse at each other.Neighbors pull guns and knifes on each other. Pot smell isā€¦Ā See More >
                                                    Manager

                                                    10/4/2019

                                                    The Woodmark Apartements
                                                    Hello and thank you for leaving your feedback. Please feel free to reach out to us to talk about your experience. We really strive to make sure all of our residents feel safe living here. Thank you for your time and look forward to meeting with you.

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    • Private Parking Area
                                                    Pets
                                                    • Cats Allowed
                                                      Restrictions: We welcome 2 pets per apartment home. There is a $300 non-refundable pet deposit, per pet. Pet rent is $20 per pet per month. Breed restrictions apply.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Restrictions: We welcome 2 pets per apartment home. There is a $300 non-refundable pet deposit, per pet. Pet rent is $20 per pet per month. Breed restrictions apply.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • Clubhouse
                                                    • Kid's Club with Activities
                                                    • On-Site Management
                                                    • Paperless Community
                                                    • Park-like Setting
                                                    • Pet-Friendly Community
                                                    • Playground
                                                    • Pool
                                                    • Public Transportation
                                                    • Two Swimming Pools
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                                                    Leasing

                                                    We are now accepting in-person tours via scheduled appointments only. Please schedule yours today. Our spacious, newly remodeled apartment homes offer all the comfort and convenience you expect, and more. We are located near easy access to I-5 and Highway 512. With large floor plans and abundant amenities, The Woodmark is a value that is hard to beat. Our community is the perfect place to relax and play!
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 05:00 PM
                                                    • Saturday: Closed
                                                    This community is managed by

                                                    Greystar

                                                    B+
                                                    B+
                                                    Communities
                                                    3194

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is The Woodmark Apartements Rated?
                                                    Based on 60 number of votes by renters, The Woodmark Apartements is currently rated 2.4 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at The Woodmark Apartements?
                                                    The Woodmark Apartements is rated 3.2/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                    How effective was the maintenance team when resolving your problem?
                                                    The Woodmark Apartements is rated 1.8/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    What are noise levels like at The Woodmark Apartements?
                                                    The Woodmark Apartements is rated 2.8/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    How safe is The Woodmark Apartements?
                                                    The Woodmark Apartements is rated 3.6/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    How satisfied are residents with the neighborhood?
                                                    The Woodmark Apartements is rated 3.2/5 stars in our renters neighborhood survey, which is considered below average. The complex is located in a neighborhood with significant safety or desirability concerns, with few access to local attractions and services.
                                                    How satisfied are residents with the staff at The Woodmark Apartements?
                                                    The Woodmark Apartements is rated 3.2/5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 80% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 22.6 days to their community reviews in the past year.
                                                    Who manages The Woodmark Apartements?
                                                    Greystar
                                                    What is the pet policy at The Woodmark Apartements?
                                                    Cats Allowed
                                                    Restrictions: We welcome 2 pets per apartment home. There is a $300 non-refundable pet deposit, per pet. Pet rent is $20 per pet per month. Breed restrictions apply.
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Restrictions: We welcome 2 pets per apartment home. There is a $300 non-refundable pet deposit, per pet. Pet rent is $20 per pet per month. Breed restrictions apply.
                                                    Pet Limit: 2
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath

                                                    March 2024

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                                                    The Woodmark Apartements is a 750 - 950 sq. ft. apartment in Tacoma in zip code 98444. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $1,060. Nearby cities include Fircrest, University Place, Dupont, Lakewood, and Steilacoom.

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