Review History for anonymous

VUE25 Apartments


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anonymous

Resident ā€¢ 2015 - 2017

2/8/2017

. Greystar doesn't care about its renters here at vue25. Smoke free property? Hah! Every single day my bedroom and closet are flooded with cigarette smoke through the vent. I have talked to management multiple times and all they say is "oh sorry we can't do anything about it". I have a small child and am fed up with being blasted with second hand smoke. The other month someone also threw a rock through the front door. One of the managers will also sit there and ignore phone calls from people trying to come in and speak to her about apartments and also ignore residents calling in (Have called from right outside the office and have watched her ignore calls). Most of the management is friendly but not a lot of help. Also people do not clean up after their dogs. bags are provided on both floors.
    Manager

    2/9/2017

    VUE25 Apartments
    We appreciate your feedback and are very sorry to hear that your experience at Vue 25 was anything but great. Our residents come first to us and we are looking into every option to solve any issues and appreciate your patience. We have reached out to you directly to attempt to rectify this situation so we can help ensure that any problems will not persist. Please visit our office or contact me at vue25mgr@greystar.com so that we can schedule a time to chat. We look forward to speaking to you and coming up with a solution. Thank you again for your review. - Jessica Ross

    Review 37 out of 59

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