Number of reviews in the past 365 days | 32 |
Percentage of reviews responded to | 53.12% |
Average time to respond to reviews | 52.31 days |
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 32 |
Percentage of reviews responded to | 53.12% |
Average time to respond to reviews | 52.31 days |
Verified Resident 588811, we're happy you found our staff to be so supportive during your experience here at Montair at Somerset Hill. Thank you, and have a fantastic day!
Verified Resident 833421, thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Montair at Somerset Hill!
Verified Resident 827666, thank you for your kind review; we are happy to pass along your comments to the team here at Montair at Somerset Hill! We can't wait to see you again, have a great day.
Verified Resident 823064, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Montair at Somerset Hill. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Verified Resident 811844, we're so glad that we were able to go above and beyond your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Hi Verified Resident 791394, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We would like to work towards a resolution, so if you are willing, please reach out to us at (360) 956-3000 to discuss this further.
Hi Verified Resident 784199, thank you so much for your positive comments about Montair at Somerset Hill! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Verified Resident 778460, we strive for 100% satisfaction, and we regret to find out that this was not the case. We would like to work towards a resolution, so if you are willing, please reach out to us at (360) 956-3000 to discuss this further.
Hi Verified Resident 777915, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We have provided 18 pet stations throughout the property and even provided pet waste bags. We would like to work towards a resolution, so if you are willing, please reach out to us at (360) 956-3000 to discuss this further.
Verified Resident 777907, it's experiences like yours that really keep us motivated! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Hi Verified Resident 773907, thank you so much for your positive comments about Montair at Somerset Hill! We are always more than happy to assist you if anything else comes up. Take care!
N/A
628
N/A
Adams
N/A
628
N/A
Adams Renovated
$1,487 - $2,315
688
2 Units
Baker
$1,530 - $2,315
688
1 Units
Baker Renovated
$1,701 - $2,609
884
1 Units
Crystal
$1,714 - $2,522
884
2 Units
Crystal Renovated
N/A
1,035
N/A
Olympus Townhouse Flat
N/A
1,035
N/A
Olympus Townhouse Flat Renovated
$1,632 - $2,681
951
5 Units
Rainier Renovated
$1,653 - $2,222
951
1 Units
Rainier
N/A
1,075
N/A
Olympus Townhouse
N/A
1,075
N/A
Olympus Townhouse Renovated
$1,884 - $2,621
1,212
2 Units
St. Helens Renovated
$1,923 - $2,561
1,212
3 Units
St. Helens
Mountain views, Puget Sound, and large apartments and townhomes offering plenty of room to breathe. Montair at Somerset Hill is made for those who like city tastes blended with small-town charm, as only the Olympia area can provide. Choose modern living in a quaint, quiet neighborhood, in a professionally designed, spacious, newly renovated apartment home. Rich appointments place you in the lap of luxury, while large patios beckon you outside. Amenity spaces are made to impress, being the perfect bridge to the great outdoors. Relax at one of the two outdoor pools, throw a small party in the courtyard with fire pit, or take the kids to the playground in a beautiful park-like setting. If the weather’s not cooperating, hit the indoor basketball court, fitness center or spa. When you feel like showing your social side, we’ve got weekly resident events, and if restaurants and brewpubs beckon, exceptional freeway access quickly connects you to all the flavor of Olympia’s downtown.
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