Review History for Verified Resident 792865

StonePointe University Place


Updated Review

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Resident 792865

Verified Resident 2020 - 2021

10/25/2021

The maintenance response time is quite delayed. There have been several times when the work requested has not been completed to satisfaction over the last few months. I havent had to ask for work that was marked completed to be redone, because it was not completed correctly or within functioning reason. These results are not the same as the maintenance work of prayer request.
    Manager

    10/28/2021

    StonePointe University Place
    Hello, Reviews like this give us motivation and help us ensure we provide high-quality care. We appreciate you taking the time to post the review. Please feel free to contact our office to discuss further. (253) 566-7800 Thank you again for leaving us this response! -Stonepointe Management Team
    2 Previous Reviews

    Previous Review

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    Resident 792865

    Verified Resident 2020 - 2021

    6/20/2021

    none at this time. too long for the rating questions. I want to support but do not care for these sections that require a minimum number of characters required. They make me wish to cancel the submission altogether.
      Manager

      7/8/2021

      StonePointe University Place
      Dear Verified Resident 792865, We're sorry that the review process was a negative experience for you. We do thank you for the 5 stars. :) Hope you have a great day. Thank you. -StonePointe Management Team

      Previous Review

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      Resident 792865

      Verified Resident 2020

      7/18/2020

      From the moment I called to inquire through my move in and beyond my experience with Stone Pointe apartments is the highest quality. The convenience of a community portal to submit maintenance requests is a convenience I hope always to be an essential in apartment living. Fast, efficient, and great service from start to finish. Simply a beautiful living experience.
        Manager

        7/19/2020

        StonePointe University Place
        Hi Verified Resident 792865! We're so happy we were able to help you out! Glad that you enjoy living at StonePointe and we're happy you're a part of the community. Have a wonderful weekend. -StonePointe Management Team

        Review 16 out of 181

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        StonePointe University Place

        (800) 897-5981

        March 2024

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