This is an average little apartment community located right behind the University Place Library and next to UP Police and Fire Departments. The neighborhood around the complex is safe, you are located very close to "downtown" UP and within a mile or so of Tacoma Community College.
The staff here are OK, they try their best to keep things running smoothly most of the time. One of the big issues with this complex is noisy neighbors. Mine have the bad habit of staying up late all night into the wee hours (2-3 AM) doing things like laundry, vacuuming the floors or running around the apartment going in and out of the patio doors a few dozen times and making noise. Multiple complaints to the management have done absolutely nothing to alleviate this issue.
If a quiet place to live is your goal you will be better off looking elsewhere. If you don't mind rude, noisy neighbors or being kept awake at night then University Glen is probably not a bad choice.