Resident • 2012 - 2013
This was absolutely the worst move out experience of my life!!!!! When we first signed the lease we were given the option to pay the full fees or purchase a bond. We chose the bond without really understanding what it was (our fault). First time renting in years. After one year and the lease was up, I turned in my notice and was handed a sheet with move out fees. None of the money we purchased the bond for was applied to the fees. There was no reason to even clean the apartment because would apply all of these fees anyway. With a few fees that were my fault, I was left with a $1000 bill. I paid partial and asked for an invoice. They mailed an invoice that was incorrect, then a correct one at my request. The due date the remainder was one month. During that month I received two letters, two calls, and finally a letter threading my rental history and credit all before it was even do. Also, my garage and car was broken into while living there. DO NOT LIVE AT IDM property. Maintenance staff was very helpful and nice. Office staff was questionable.