Review History for anonymous

Lookout at the Ridge


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anonymous

Resident ā€¢ 2018

3/15/2018

This could be a nice place if the staff had any clue about customer service. They took my money and gave me keys, but no utilities were available for a week. No one responds to my messages. My dishwasher doesn't work, and two maintenance requests were submitted via their online portal. No one responds. Completely ignored. Don't rent here if you want customer service. Once they have your money, you're on your own.
    Manager

    3/29/2018

    Lookout at the Ridge
    Thank you for reaching out to us with your concerns. We hope that you will give us the opportunity to resolve this situation to your satisfaction, and invite you to give us a call at 360.210.7477 send us a message at lookoutridge@avenue5apt.com or stop by our leasing office anytime. We look forward to hearing from you.

    Review 24 out of 69

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    Lookout at the Ridge

    March 2024

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