Number of reviews in the past 365 days | 1 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 2 days |
Contact Property
Cedarwood Apartments
1400 Central Avenue
Wenatchee, WA 98801
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 1 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 2 days |
Hello, This is Kailey with the Customer Care team. Thank you for taking the time to leave your feedback. We are sorry to hear you do not care for our management team. We have had a new manager in place for several months now and we think she does a great job. I see that you did not receive any dog waste fines while she has been here - we only fine as drastic measure to keep the community clean for all residents to enjoy. Thanks for sharing your experience, as we believe feedback you provide could be a valuable coaching opportunity if we missed the mark. The incident with your wife is quite odd, again, I was able to get more info from my team and we encouraged your wife to contact the police, we didn't hear anything further and we have not had any reports from others. As for the deposit and cleaning fees, the deposit went towards your last month of rent as proper notice was not given. Your move out statement should show all of these details, but feel free to contact me if you would like me to explain anything further. We have made a lot of improvements to the community and the grounds here, and most residents really appreciate our onsite maintenance team. Again, if we missed the mark we would be happy to address it. However, due to COVID we did pause entering homes for the courtesy of our staff and our residents both. I don't see any outstanding work orders for your apartment home though. If you have additional information you wish to share regarding your experience, please reach out to me personally at [email protected] Thank you! Kailey
Thank you so much for feedback, we appreciate hearing from our residents and I totally agree with you that the staff is very kind and helpful. Take care, Wendee
Hello!Thank you for taking the time to write us a review! Moving is a ton of work, stressful, and overall not a fun experience. It brings me a lot of joy to see our move in process was easy and convenient. In addition, I am happy to see that my team was able to take care of you right away when any issues came up! For the pool, we did decide to not heat it this year, however, this is not the end of the conversation. We are looking into our options. At the end of the day we want every resident able to enjoy everything Cedarwood has to offer. Thank you again for taking the time to write us a review and I hope you have an amazing day! Barrett Morrison Property ManagerCedarwood Apartments
Hello, Thank you for taking the time to write us a review! It fills me with pride to see reviews like this because as property manager it is my goal to make every one of my residents feel at home! I hope you continue to love your home here at Cedarwood and encourage you to contact me if there is ever anything I can do to help! Thank you again for your time! Barrett Morrison Property Manager Cedarwood Apartments www.livingatcedarwood.com
$1,520 - $1,530
980
7 Units
Alpine
N/A
2,000
N/A
Cascade
Nestled in a quiet residential neighborhood next to Lewis and Clark Park, Cedarwood offers spacious two bedroom apartment homes. With close to 1,000 square feet of living space, the property’s two-bedroom layouts feature well-designed floor plans and beautiful interior finishes. Each home comes with an in-unit washer and dryer and an oversized deck or patio, some with mountain views. The community features lush landscaping and ample parking, along with a clubhouse and pool. Cedarwood is centrally located near shopping, schools, restaurants and everywhere you want to be. Find your new home today.
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Contact Property
Cedarwood Apartments
1400 Central Avenue
Wenatchee, WA 98801