B+

Quail Springs

4711 North Dallas Road, West Richland, WA 99353
4711 North Dallas Road, West Richland, WA 99353

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Quail Springs

4711 North Dallas Road

West Richland, WA 99353

 
 
 
 
 
 

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Community epIQ Grade B+

Ratings & Reviews (53 Reviews)

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susan roupe • Resident 2019 Recommended

Updated 10/15/2019

Reviewed 10/15/2019

Erin and Juan do an excellent job maintaining this complex. I personally like this location, as it is near all of my family. That and the floor plan served my needs with furniture I have. Love having dining room space. Also like having a work out… See More
Quail Springs Manager17/17/2019

Hi Susan, this is Kailey from Customer Service. Thank you for taking the time to post your review about Quail Spring. I am so happy to hear that you are loving your apartment, the community location and our team. I will be sure to pass your review along Erin & Juan, it will make their day! Take care, Kailey

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Verified Resident 655483 2019 Recommended

Updated 06/21/2019

Reviewed 06/21/2019

Professional, business like but approachable. Seems very transparent with costs, including costs after move out. What is expected, what would increase move out costs and what costs are going to be the, regardless. Good demographics.
Quail Springs Manager25/25/2019

Thank you for the honest and factual review. We greatly appreciate it. Please let us know if we can assist you in any way to ensure your living experience here is amazing.Take care,Erin AtkinsonProperty Manager

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Verified Resident 549741 2017 - 2019 Recommended

Updated 06/05/2019

Reviewed 10/01/2018

My experience at Quail Springs has been nothing but good...Office staff is friendly, our maintenance guy is always there to help. Haven't had any problems living here...Pool, hot tub, exercise room and club house are all great amenities to have..
Quail Springs Manager05/05/2018

Thank you for taking the time to review our community. I am glad to hear that we have provided you with a great experience. If there is every anything that you need please don't hesitate to ask.

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Verified Resident 602033 2019 Recommended

Updated 02/07/2019

Reviewed 02/07/2019

The front office service was very informative. The maintenance guy Juan has been super professional and efficient. They fixed all my repair problems when requested. The community is safe. Schools are highly rated and safe. So many great places to eat and shop.
Quail Springs Manager08/08/2019

Thank you for the nice words. Juan and I take pride in Quail Springs and we are happy it goes noticed. Quail Springs strives in making every residents living experience pleasurable and enjoyable. Please let us know if you have any more maintenance concerns and have a great day. Thank you Erin Atkinson Property Manager

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Verified Resident 588175 2018 Recommended

Updated 12/29/2018

Reviewed 12/29/2018

Very pleasant community, calm, clean, and friendly. The staff is very knowledgeable and professional. The grounds are kept very well, and maintenance is handled promptly and professionally. I would recommend these apartments to my friends without hesitation.
Quail Springs Manager10/10/2019

Thank you for the nice review. We do take pride in our Community and I'm very happy you see all our hard work. Please let us know if we can assist you with anything while you stay at Quail Springs. Take Care Erin Atkinson Property Manager

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Verified Resident 583205 2018 Recommended

Updated 12/13/2018

Reviewed 12/13/2018

Management and maintenance made sure everything was taken care of when moving in and made it very easy and pleasant. I had no problems at all and am enjoying my new home. Thank you guys for making it wonderful!
Quail Springs Manager28/28/2018

Thank you so much for the nice review. We take pride in our Community and we are so happy you enjoy your home. Please let us know if we can assist you with anything else. Take Care, Erin Atkinson Property Manager

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Verified Resident 577753 2018 Recommended

Updated 12/01/2018

Reviewed 12/01/2018

Excellent. The management staff are very professional, friendly and courteous. Maintenance is prompt and thorough. The community grounds are always clean and organized. The residents are also courteous regarding the other resident, it's quiet and comfortable.
Quail Springs Manager05/05/2018

Thank you so much for the nice review. We take pride in Quail Springs Apartments. I'm so happy you enjoy the community as much as we do. Take Care Erin Atkinson Property Manager

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Verified Resident 571600 2018 Recommended

Updated 11/15/2018

Reviewed 11/15/2018

Management was very friendly. Told you what was available. Had apartments to show and gave the tour. The process is all very smooth. Worked with me and told me what specials they had going on. The appearance of the community is good as well.
Quail Springs Manager28/28/2018

Thank you for the nice review! We hope that you will join our community, and make Quail Springs your home. Please let us know if you have any questions, or if we can be of further assistance.

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Verified Resident 549594 2014 - 2018 Recommended

Updated 11/03/2018

Reviewed 10/01/2018

For the most part I love living here. The staff here are nice and friendly. I like the area I live in as well. The only negative thing I can say is that the kids who live in the bldg use the stairwells as their play… See More
Quail Springs Manager04/04/2018

Thank you for the nice review. We do take pride in our Community. I'm happy to announce the local Police department and the Mayor will be joining us again for a Resident event in November. Stay tuned for details. Take Care, Erin Atkinson Property Manager

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Verified Resident 561367 2018 Recommended

Updated 10/23/2018

Reviewed 10/23/2018

The staff is very friendly and professional. They are always available when you need them. The community areas are always so clean and I always see maintenance staff doing something to make the community better.
Quail Springs Manager28/28/2018

Thank you for taking the time to write a review! We really appreciate it, and we are thrilled that you are part of our community!

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Verified Resident 560413 2018 Recommended

Updated 10/22/2018

Reviewed 10/22/2018

Professional, prompt and caring staff. Made my move in so much easier! The grounds are beautifully kept and the apartment community is exactly what we were looking for when choosing a place. Great amenities and great location! See More
Quail Springs Manager24/24/2018

Thank you for the nice review! Please let us know if there is anything we assist you with while you live here. We are open Monday through Friday 9am to 6pm and Saturdays 10am to 5pm. Take Care Erin Atkinson Property Manager

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Verified Resident 557876 2016 - 2018 Recommended

Updated 10/16/2018

Reviewed 10/16/2018

Over the past few years, there has been a great increase in livability to this location. Its original owners didn't have much invested into the property, and it showed. 3 years ago, the property looked run down for a recent development. The community and quality of… See More
Quail Springs Manager19/19/2018

Thank you for taking the time to write a review. We are glad to hear that you've been pleased with the changes we have made at the property since we took over earlier this year. Please let us know if there is anything we can do for you, or if there is anything that we can do to get a 5-star review in the future. Feel free to call us or stop by the office anytime!

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Verified Resident 555687 2018 Recommended

Updated 10/14/2018

Reviewed 10/14/2018

It has been great. Simple and easy everything has moved very smoothly the staff is super great all the neighbors are generally quit and courteous. Everything is super close it's right outside the hub of all the activity so the community is still quit
Quail Springs Manager17/17/2018

Thank you for the nice review. We do take pride in our Community and we are happy you enjoying living here. Look out for our Resident event November 9th "Giving Thanks" the local police, fire and mayor will be joining us. Take Care Erin Atkinson Property Manager

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Verified Resident 555103 2018 Recommended

Updated 10/13/2018

Reviewed 10/13/2018

quail spings appartments in west richland ,wa are the best ,they make you feel very welcome and go beyond in making sure everything is working right and looking great they have a pool and exersize equipment for your use at anytime
Quail Springs Manager17/17/2018

Thank you for the nice review! We do take pride in our community and we are happy you enjoy living here. Look out for the upcoming Resident Event "Giving thanks" on November 9th in the clubhouse. We will have the locate police, fire and mayor here. Take Care, Erin Atkinson Property Manager

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Verified Resident 554771 2017 - 2018 Not Recommended

Updated 10/12/2018

Reviewed 10/12/2018

Friendly staff, clean, approachable, costly, takes customers for granted with outlandish fees. I would have stay longer, but you left me little incentive. I liked Juan & Erin. The dog poop garbage can overflowed once in a while, but the place was always nice.
Quail Springs Manager17/17/2018

Thank you for the review, I'm glad you enjoyed the community and the Management team. I'm sorry you felt like you were charged unfairly. We follow industry standards with late fees and cleaning fees, but I would be happy to go over anything with you if you feel you were charged unfairly. Take care and I wish you all the best. Erin Atkinson Property Manager

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Resident 2018 Not Recommended

Updated 10/11/2018

Reviewed 10/11/2018

My experience was brief so take it for what it is worth. It is apartment living so don't expect much. When I moved into the apartment it had new carpet and freshly painted wall. The walls were not to my standard, but never the less they… See More
Quail Springs Manager02/02/2018

Thank you for the review Danial. I'm so sorry that your stay at Quail Springs didn't meet your expectations. I apologize that in our rush to get your apartment ready, we apparently missed a few items. It was also very unfortunate that your air conditioner broke the week of the heat wave, and I'm sure that was extremely frustrating. In regards to your water bill, there is typically a one month delay in the utility billing cycle, so the first bill arrived around the time you were vacating, and we had to deduct your utility bill from your deposit. I apologize if there was any confusion regarding this issue. In order to provide a clean home for future residents, it is our policy to always have carpets professionally cleaned after a resident vacates. Per the lease agreement, residents are responsible for having the carpets professionally cleaned by a company of their choice, or we will have it professionally cleaned by a vendor, which would then be covered by the security deposit. I apologize if there was any miscommunication regarding this policy. I do wish you all the best of luck in your home, and I'm very sorry that your experience here was less than satisfactory. If you ever need a rental reference, we would be happy to assist you. Sincerely, , Erin Atkinson Property Manager

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Verified Resident 553980 2014 - 2018 Not Recommended

Updated 10/10/2018

Reviewed 10/10/2018

Nothing special. Has changed management hands a half dozen times. Trying to run it like Seattle. No nice amenities for the price being payed. Parking is not adequate. Rules are not enforced. Has a nice pool.
Quail Springs Manager17/17/2018

I'm so sorry your not happy with Quail Springs. We do take pride in our community and we want everyone who lives here to be happy with the community. Pacific Living Properties purchased the property at the beginning of 2018, and I have been here since that time. I'm so sorry for things that happened before we took over. We do agree that parking is a struggle sometimes, that's why one or two stalls is included with your apartment. We do have the overflow parking lot for extra vehicles. I would be happy to discuss with you what rules you don't feel are enforced. You're welcome to call or visit with me in the office Monday - Friday from 9am to 6pm. Take Care, Erin Atkinson Property Manager

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Verified Resident 553907 2017 - 2018 Recommended

Updated 10/10/2018

Reviewed 10/10/2018

Please include water back into the rent. I am in an apartment because of circumstances out of my control and I need the cost of living here to stop increasing. I do feel safe here but the cost is high.
Quail Springs Manager17/17/2018

I'm so sorry you're unhappy with the water bill. The residents have always paid water, but before it was flat amount that you added to your rent check every month. We still do the same thing now, however, rates for water and sewer have increased, which is why your bill has increased, but we do have a cap on the bill. We have completed many upgrades to the community this past year, including the new playground. We do hope you continue to live here for many more years. We sure enjoying have you a resident. Please join us for the upcoming Resident event on November 9th "Giving Thanks". Details to follow soon. Take Care, Erin Atkinson Property Manager

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Verified Resident 553891 2016 - 2018 Recommended

Updated 10/10/2018

Reviewed 10/10/2018

Its been great so far i love the community its very quite and peaceful. I like the fact it feels like home when I'm in my apartment i also enjoy that they are pet friendly as i love my fur babies so much.
Quail Springs Manager15/15/2018

Thank you for taking time out of your day to write a review of our community! We are thrilled that you and your fur babies are happy here. Have a wonderful day, and let us know if you ever need anything.

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Verified Resident 553809 2018 Recommended

Updated 10/10/2018

Reviewed 10/10/2018

This is my third time living at Quail Springs apartments in West Richland, WA and I really enjoy living here. The community is very nice and the location is great because my children go to schools in West Richland. I also like how nice the apartments… See More
Quail Springs Manager17/17/2018

Thank you so much for the nice review. I'm so happy this is the 3rd time you have lived here. I hope you continue to live here for many more years. Have a great day, Erin Atkinson Property Manager

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Verified Resident 553766 2014 - 2018 Recommended

Updated 10/10/2018

Reviewed 10/10/2018

I love this apartment complex. This is my fifth year living here and it is truly home! The grounds are always clean. The pool is so nice to have. The views are amazing. I would recommend this complex to anyone!
Quail Springs Manager15/15/2018

Thank you for taking time out of your day to write a review! We really appreciate your kind words, and are thrilled that you call our community home. Please let us know if you need anything. Thank you!

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Verified Resident 553464 2018 Recommended

Updated 10/10/2018

Reviewed 10/10/2018

Really have enjoyed living here. It is a little high in rent but it is in a wonderful school district. The community is very children friendly and my kids have made lots of friends. They have also enjoyed the new playground that was just put in.… See More
Quail Springs Manager17/17/2018

Thank you for the nice review. We do take pride in the appearance of the community, and I'm happy your children like the new playground. We are proud to be in the Richland School District and the only apartment community that services White Bluffs Elementary. Thank you Erin Atkinson Property Manager

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Verified Resident 553463 2018 Recommended

Updated 10/10/2018

Reviewed 10/10/2018

Everything is clean, sanitary, it is a quiet and peaceful neighborhood. Very welcoming and great for families to really be a family without fear of judgment or conflicting neighbors. I love it here. It's wondeful.
Quail Springs Manager17/17/2018

Thank you so much for the nice review. I'm so happy you enjoy living here. We take pride in making Quail Springs a place everyone is proud to call home. Look out for the upcoming Resident event on November 9th "Giving Thanks" we will have the local Police, fire and mayor here. Take Care, Erin Atkinson Property Manager

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Verified Resident 552047 2017 - 2018 Recommended

Updated 10/06/2018

Reviewed 10/06/2018

This community has been a nice one to live in. We were pleased with the pricing and that was a big plus for us. They are also a good size and we loved that it has a washer and dryer in the unit. Management has been… See More
Quail Springs Manager11/11/2018

Thank you so much for the nice review. We work very hard to make all residents happy and proud to call Quail Springs their home. Please let us know if we can be of assistance going forward. Thank you Erin Atkinson Property Manager

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Verified Resident 551280 2015 - 2018 Recommended

Updated 10/04/2018

Reviewed 10/04/2018

It's been good until mice problem. I can't even have my door open because of them. Garbage is a real problem on the weekends . Parking is a real issue. Kids dumping garbage without adult supervision. So they just dump it where ever. It took 3… See More
Quail Springs Manager11/11/2018

Thank you for the review, I do remember you contacting the office about the mice issue you were experiencing and we addressed it very quickly. Unfortunately due to nearby construction the wildlife habitat does get disruptive and small animals try to find new homes. Also, when you did bring to our attention about the garbage cans overflowing; we quickly called the Waste Company and increased the pick ups. I'm so happy you like your new washer and dryer. It did take a little longer then we planned to replace them. The obstacle we ran into was that the machines ran perfectly, a little loud. But they did the job they are intended to do. But we wanted you to be happy and enjoy every aspect of your home so we finally got approval to replace the machines with new ones. I hope you enjoy them. Please let us know if we can assist you further and we hope you continue to make Quail Springs Apartments your home for many more year. Erin Atkinson Property Manager

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Features & Amenities

General

  • BBQ and Picnic Area
  • Clubhouse
  • Fitness Center
  • Playground
  • Pool

Pets

  • Dogs Allowed
  • Cats Allowed

Floor Plans & Pricing

MOVE-IN SPECIAL:

  • $99 deposit!

1 Bedrooms, 1 Bathroom

  • Price

    N/A

  • SQ. FT.

    755

  • Available
    Avail.

    N/A

  • Model

    1x1 A

  • Price

    N/A

  • SQ. FT.

    851

  • Available
    Avail.

    N/A

  • Model

    1x1 B

2 Bedrooms, 1 Bathroom

  • Price

    N/A

  • SQ. FT.

    1,061

  • Available
    Avail.

    N/A

  • Model

    2x1 A

  • Price

    N/A

  • SQ. FT.

    1,096

  • Available
    Avail.

    N/A

  • Model

    2x1 B

2 Bedrooms, 2 Bathrooms

  • Price

    N/A

  • SQ. FT.

    1,096

  • Available
    Avail.

    N/A

  • Model

    2x2 B

  • Price

    $1,205

  • SQ. FT.

    1,061

  • Available
    Avail.

    1 Units

  • Model

    2x2 A

3 Bedrooms, 2 Bathrooms

  • Price

    N/A

  • SQ. FT.

    1,575

  • Available
    Avail.

    N/A

  • Model

    3x2 Townhome

  • Price

    $1,460 - $1,470

  • SQ. FT.

    1,348

  • Available
    Avail.

    2 Units

  • Model

    3x2

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Quail Springs is a beautifully designed apartment community close to shopping, dining, Brookstone Parkland and part of the award winning Richland School District. We offer spacious one-, two-, and three-bedroom apartment homes with vaulted ceilings, large bay windows, full-size washer/dryer, and private patio or deck. As a resident, you'll enjoy our pool and spa, clubhouse with fireside lounge, media room, fitness center and more. Live the good life at Quail Springs. Find out more and let us help you find your new home today!

Office Hours Closed

  • Sunday: Closed
  • Monday - Friday: 09:00 AM - 06:00 PM
  • Saturday: Closed

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Quail Springs Gallery

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Floor Plans

Similar Properties

Quail Springs is a 755 - 1,575 sqft apartment in West Richland in zip code 99353. This community has a 1 - 3 bedroom, 1 - 2 bathroom, and is for rent for $1,205 - $1,470. Nearby cities include Richland, Benton City, Pasco, Kennewick, and Prosser. 99354, 99352, 99320, 99337, and 99301 are nearby zip codes.

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  • Model

Quail Springs

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Management Photos (18)

  • (Manager photo uploaded on 02/22/2019) Image of Quail Springs in West Richland, WA
  • (Manager photo uploaded on 02/22/2019) Image of Quail Springs in West Richland, WA
  • (Manager photo uploaded on 02/22/2019) Image of Quail Springs in West Richland, WA
  • (Manager photo uploaded on 02/22/2019) Image of Quail Springs in West Richland, WA
  • (Manager photo uploaded on 02/22/2019) Image of Quail Springs in West Richland, WA
  • (Manager photo uploaded on 02/22/2019) Image of Quail Springs in West Richland, WA
  • (Manager photo uploaded on 02/22/2019) Image of Quail Springs in West Richland, WA
  • (Manager photo uploaded on 02/22/2019) Image of Quail Springs in West Richland, WA
  • (Manager photo uploaded on 02/22/2019) Image of Quail Springs in West Richland, WA
  • (Manager photo uploaded on 09/07/2019) Image of Quail Springs in West Richland, WA
  • (Manager photo uploaded on 09/07/2019) Image of Quail Springs in West Richland, WA
  • (Manager photo uploaded on 09/07/2019) Image of Quail Springs in West Richland, WA
  • (Manager photo uploaded on 09/07/2019) Image of Quail Springs in West Richland, WA
  • (Manager photo uploaded on 09/07/2019) Image of Quail Springs in West Richland, WA
  • (Manager photo uploaded on 09/07/2019) Image of Quail Springs in West Richland, WA
  • (Manager photo uploaded on 02/21/2019) Image of Quail Springs in West Richland, WA
  • (Manager photo uploaded on 09/07/2019) Image of Quail Springs in West Richland, WA
  • (Manager photo uploaded on 09/07/2019) Image of Quail Springs in West Richland, WA

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