| Number of reviews in the past 365 days | 1 |
| Percentage of reviews responded to | 0% |
| Average time to respond to reviews | N/A |
Viola Apartments
1121 East Viola Avenue, Yakima, WA 98901
1121 East Viola Avenue, Yakima, WA 98901
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Viola Apartments
epIQ Index Report Card
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
- online reviews
- resident surveys
- manager's engagement with renter reviews
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Community epIQ Grade
Ratings & Reviews (1 Reviews)
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Resident • 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/29/2020
We loved living here. It's quiet and people keep to themselves. The apartments are wonderful inside. Large rooms, large bathrooms, lots of closets. Separate dining room area. The main bathroom is huge. The first maintenance person was great and kept everything looking good. After he was… See More
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Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
Manager
Questions & Answers (1)
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Please allow up to 24 hours for your answer to be visible to the public. What is the estimated utility bill for one person?
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Frequently Asked
What are noise levels like at Viola Apartments?
The community is rated 4/5 stars, which is considered having quiet noise levels on average.
The community is rated 4/5 stars, which is considered having quiet noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at Viola Apartments?
The community is rated 3/5 stars, signifying moderate satisfaction on average.
The community is rated 3/5 stars, signifying moderate satisfaction on average.
How safe is Viola Apartments?
The community is rated 2/5 stars, which is considered being slightly safe on average.
The community is rated 2/5 stars, which is considered being slightly safe on average.
How satisfied are residents with the neighborhood
The community is rated 4/5 stars, signifying much satisfaction on average.
The community is rated 4/5 stars, signifying much satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 3/5 stars, which is considered being moderately effective on average.
The community is rated 3/5 stars, which is considered being moderately effective on average.
What is the pet policy at Viola Apartments?
No pet policy available
No pet policy available
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