Review History for jkmorales

Parkside Apartments

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jkmorales

Resident 1995 - 2016

8/19/2016

Having lived here for twenty years, I can tell you that the reviews you read from 2007 and before aren't that far off the mark. This complex now has different ownership and with it, a whole new level of professional property management that never disappoints. Every concern I've ever raised with the new folks has been addressed courtesy and speed, including those "emergency things" like a door lock breaking after hours. The difference here is not just the response but the actual level of concern they show for the human side of things as well. A recent issue required me to be relocated for a few days while repairs were being made. When my insurance company failed to come through, the property managers stepped up in an incredible way and had me placed in a local Marriott Residence Inn. The high level of care and concern even continued with the staff of the Marriott. Incredible and extraordinary. In short, they turned what could have been a stressful and somewhat traumatic experience into a textbook case of stellar customer service. I am proud to be a Parkside resident. It couldn't be more perfect. They have my gratitude and my profound thanks for everything they do to make everything feel like home.
Manager

8/23/2016

Parkside Apartments
Thank you for your incredible loyalty to Parkside! Your kind words are appreciated. I'm so glad that your recent issue was resolved to your satisfaction. Thank you also for recommending Parkside to others. With sincere appreciation, A.Fischer Property Manager

Review 5 out of 14

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Parkside Apartments

August 2021

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