Resident • 1995 - 2016
Having lived here for twenty years, I can tell you that the reviews you read from 2007 and before aren't that far off the mark. This complex now has different ownership and with it, a whole new level of professional property management that never disappoints.
Every concern I've ever raised with the new folks has been addressed courtesy and speed, including those "emergency things" like a door lock breaking after hours. The difference here is not just the response but the actual level of concern they show for the human side of things as well.
A recent issue required me to be relocated for a few days while repairs were being made. When my insurance company failed to come through, the property managers stepped up in an incredible way and had me placed in a local Marriott Residence Inn. The high level of care and concern even continued with the staff of the Marriott. Incredible and extraordinary.
In short, they turned what could have been a stressful and somewhat traumatic experience into a textbook case of stellar customer service. I am proud to be a Parkside resident. It couldn't be more perfect. They have my gratitude and my profound thanks for everything they do to make everything feel like home.