Review History for anonymous

Stationside Village Apartments


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anonymous

Resident 2011 - 2015

9/16/2015

Awful management: -Tried to stick us with a laundry list of charges that they could not justify upon lease ending. -Stuck an annoyingly adhesive notice on my vehicle's window telling me to move it after leaving it in side parking for a few days, took a substantial amount of goo gone to remove it. -Anything on our balcony ever was an "eyesore" to management. -Management was not prompt in resolving issues and had to stop in the office multiple times to get them to do something as simple as issue a rent statement. Bad neighborhood: -cars constantly being broken into -fights happening directly outside of the building - use the side parking and your car WILL get dented by a drunk person. The locks are somehow ALWAYS breaking, most of the time there is just a hole where a lock would be. a little scary combined with the bad neighborhood. Walked in on a homeless person sleeping in the laundry room on one occasion. The apartments themselves are not bad- but not worth it given the overwhelming list of negatives.
    Manager

    9/24/2015

    Stationside Village Apartments
    Managers Response to Apartment Ratings Review 09/16/2015 While we greatly appreciate all feedback, it is unfortunate that this former resident feels that their own experience was unpleasant. Charges: It should be noted that any charge backs to residents are backed up with invoices from our vendors. Charges were withheld for items such as: replacement of kitchen cabinets, and an appliance, (which were damaged as a result of a fire caused by this former resident), and carpeting (due to extensive pet urine damage). Parking: Our current residents appreciate that our staff routinely monitors the parking lots within our community and issues violation notices to unauthorized vehicles. Since this resident continued to park at our community for over a year after they had moved out, we had no choice but to tow the unauthorized vehicle, but only after several warnings. Balconies: Our rules and regulations clearly state that only furniture of an outdoor variety is allowed on balconies and patios. This lends an aesthetically pleasing aspect to the community. We do not allow cardboard boxes and discarded shelving units to be stored on a balcony. Work orders: Locks do fail for a number of reasons within a rental community; excessive use, guests or residents using the key to pull the door open, adverse weather, etc. However, our staff does respond the same day to such deficiencies, and we do provide 24-hour maintenance service to cover emergency repairs such as these. We take pride in continuing to meet the needs of all our residents, past, current and in the future. Our property is located in a desirable location just minutes from the lakefront and within steps from the local police department. While crime may happen anywhere, we would encourage any current or future resident to contact the police department directly to inquire about crime in our area. There is no evidence to substantiate an increase in crime at our community.

    Review 8 out of 32

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    Stationside Village Apartments

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