Review History for anonymous

Stationside Village Apartments


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anonymous

Resident 2014 - 2015

10/24/2015

Location is great and the greatness ends there. Units are dated but alright. Management is a huge disappointment, I have lived in many apartments although this is not the worst it ranks up there. The management is super nice and accommodating up into move in, after that they are disorganized and at times unprofessional. ------- is not huge so find a better quality apartment complex and spend the 5-10 min drive to the downtown area when you want to go there. Plenty of parking and worth the sanity you will retain. If you are serious about moving in here just remember all deposits are due within 72 hours of an approved application even if you move in a month later. That is something I have never had to deal with in my 18 years of renting. Insulation was almost nonexistent so expect to keep the heat up in the winter. Also make sure to list every tiny detail wrong with your place before moving in. If you have a pet I will almost guarantee you will not be receiving much of your deposit after moving out. I expect ---- the manager to comment, as he has the right to do. Potential renters just be forewarned and do your homework. For the same price you can get much better!!!
    Manager

    11/6/2015

    Stationside Village Apartments
    Thank you for taking the time to share your thoughts concerning our community. As the comments you have posted concerning disorganization and unprofessionalism are vague, we urge you to take a few moments and contact us with specific details. While every business may have areas that they wish to improve upon, it would be most beneficial to us for any resident to provide feedback with specific examples. Concerning the application process and the requirement to provide a deposit in advance of the move-in date, this is a common practice in residential property management. If you experienced an application process in the past which differs, it is likely that you had rented from a private landlord/owner who may not have adhered to this common business practice. In reference to heating, our levels of building insulation meet or exceed construction standards, so perhaps the extreme temperatures of last winters polar vortex contributed to your discomfort. We routinely distribute cold weather hints and suggestions on how best to keep your apartment home warm and inviting. Concerning pets and security deposits, residents more often than not receive a refund of deposits received. Upon a resident move out, the carpeting and flooring is inspected by an independent, professional flooring company. Tests are conducted to determine the level and severity of pet damage. In this manner, the decision to withhold any portion of a deposit is not unilateral, but based upon a professional evaluation and actual cost to repair or replace. Simply put, we do not erroneously impose charges against a deposit account. We merely repair or replace damaged property for the benefit of the next resident to our community. Once again, thank you for sharing your thoughts.

    Review 6 out of 32

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    Stationside Village Apartments

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