I have been here for only a week but my experience has been fabulous. First impressions: after completing a 15-hour drive from my prior home in Stamford, CT, I arrived to check in at 12:55PM (I had been expected to be there between 12N and 1PM last Saturday). No problem" said Hannah Shadle, the young lady who welcomed me and painstakingly and totally professionally welcomed me and informed me of what I needed to know. She was courteous and very helpful. She was -is- the face of Brownridge Terrace apartments and, as such, is a fine representative of what so far has been a very satisfying arrangement. I highly recommend the facility and recommend you ask for Hannah.