Glacier Valley At Reston Heights
Resident · 2011 - 2013
I completely agree with the 1st review 100%. The area is nice, the apartments and furnishings are nice, very dog friendly and it has a pool. The real issue is Madison Property Management and their lack of real management skills. I lived there for 2 years and at first I thought the rent was reasonable for being so new and what you got with the units. They raised rent multiple times to the point where it doesn't make sense to pay that to live there. I am a terribly reasonable person and can deal with a lot. Having said that, the issue with management stemmed from noise from the upstairs neighbor. Madison property management will treat you like a child and tell you everything is going to be OK and nothing will get done. It doesn't matter how much you bring it to their attention, it's not going to get dealt with and the end result is the same. Eventually you will get passed on from the onsite property manager to someone that works in the main office. This person will just tell you even more of what you want to hear and even do less about the situation. It's a nice place if you have a dog, want your car protected underground and enjoy the outdoors.