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High Point Woods

 
 
 
 
 
 

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Former Resident · 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/17/2020
Wildly unimpressed with this apartment complex. My boyfriend has rented here for almost a year. In that year, they have received two noise complaints, one that was not even their fault but the neighbors across the hallway. They were threatened eviction if given a third notice and were told they are ineligible to resign because of "excessive noise" (not that I would encourage a renewal of the lease). A work order was put in for the microwave since it had stopped working altogether and it took them approximately 3 days to even respond. It was then looked at, they were told a new one needs to be put in, and took at least another two days for the new one to be put in. They also have all packages delivered to a mail room, which seems like a good idea in theory, but they will take literally any excuse to send a package back. The last straw and the reason for my review is that they sent back a package, despite his name being clearly written on the package, and now said package (worth $150) is lost in the mail or being sent back to the company from which it was ordered. There is also an ongoing mold problem in the bathroom tub that is not addressed by staff. Would not recommend this place to a friend.
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