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Lincoln Ridge Apts.

4 South Lincoln Ridge Drive

Madison, WI 53719

 
 
 
 
 
 

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  gkilpatrick 103274
vrp · 2015
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Maintenance
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10/13/2015
EDIT: We had a meeting with the Property Manager today and feel that our concerns were satisfactorily resolved. Mis-communication seemed to be the primary issue, especially with move-in date and times - we were shown the ledger that proves we were pro-rated for 10/1. The lease was not ready because the VP only comes in to sign them once per week - which we didn't know and now understand. The vinyl flooring was supposed to start on Thursday when we were home and was not supposed to take 3 days to complete - this was an issue with the individual performing the work and not communicating with the front office at Lincoln Ridge. Terrence also said the carpets will also be re-cleaned - the spots and stains are due to the replacement of appliances post carpet shampoo'ing, but pre our move-in. Maintenance items noted on our walk-through are due to be addressed today, and the carpet is scheduled for later this week. I am extremely happy with this resolution of events. Terrence was professional in addressing my concerns and we now have open avenues of communication to ensure that misunderstandings do not arise in the future. To review the property itself: the apartment is spacious and lovely, the fire place is a great bonus, and my balcony overlooks some woods so it's very scenic and peaceful. I paid for an upgrade package to get all new stainless steel appliances and brushed nickel fixtures - highly recommend, it really makes a difference. You can hear water running in the pipes all over the building, but that's normal. We very rarely hear our neighbors, despite some other reviews to the contrary. The dumpsters are very messy, with individuals dumping furniture and mattresses and trash all over the ground. This isn't really Lincoln Ridge's fault, but the caliber of people who will leave a mess like that is the type of people you will be living with. Overall, I really like this complex and plan to stay beyond the first year's lease.
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