Resident · 2012 - 2014
I lived in this apartment for a year and a half and was generally pleased, but I would never again rent from Alex McKenzie as he is neither an honest nor law-abiding man. After completing my first year I signed another year lease. A couple months later I lost my job, prompting me to move back home to the West Coast while I worked on my next employment. I explained the situation and told management that I was happy to give the full two months' notice, but requested to be let out of the lease due to the circumstances. This was denied. When I asked to switch to a 6 month lease, this was also denied. I was charged a two month penalty (they call it a "buy-out"). I later found out that this penalty is illegal under Wisconsin law, which allows a maximum penalty for breaking a lease of lost revenue to the landlord plus marketing expenses. When I sent a letter to Mr. McKenzie requesting a refund of the difference between what I paid and the maximum legal penalty, he acted like he didn't know what I was talking about. After a second letter where I clearly laid out the details, he simply said he wouldn't refund my money. While the amount at stake wasn't huge - about $1300, I do not like to do business with people who break the law and take advantage of people.