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Surf and Surfside

630 North Frances Street, Madison, WI 53703
630 North Frances Street, Madison, WI 53703

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Surf and Surfside

630 North Frances Street

Madison, WI 53703

 
 
 
 
 
 

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Ratings & Reviews (44 Reviews)

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Resident 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/31/2021
The staff is extremely effective. The grounds are neat and well kept. I highly recommend The Surf. i have to make a character count to make this post the app kinda sucks but these are good people none the less. I would let my daughter stay… See More
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Surf and Surfside Manager

04/01/2021

Thank you for sharing your experience with us here at the Surf and Surfside! Have a wonderful day! Surf Management

Jessica_F479 • Resident 2018 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/15/2021
Best apartment in downtown Madison if you want to be by the lake, campus, downtown amenities, and everything Madison has to offer! Awesome views of the lake and city and fair prices for everything you get included. Property Manager Max is great, friendly, super accommodating and… See More
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Surf and Surfside Manager

03/16/2021

Hello Jessica, Thank you for sharing a little about your time at the Surf and Surfside! It was a pleasure having you all as a part of our community. Come back and visit us anytime! Best wishes, Surf and Surfside Management

Former Resident 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/08/2020
I loved the location of this apartment and the view of the water from my window. However, the management is horrible and I could not recommend living here. I moved out of my apartment in May and had 500 dollars taken out of my security deposit… See More
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Surf and Surfside Manager

03/11/2021

Hello, I would like to apologize for your dealings with our past property manager. I can declare confidently that with our completely new staff and online portal ledger integration, no one will ever experience stressful situations like yours ever again. We have done our best to resolve past grievances, but if there is still anything that has not been addressed, please contact us at [email protected] Thank you, Surf Management

Former Resident 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/06/2020
Even though the Surf is at a great location and has a nice lake view and location, I was extremely disappointed with way too many things. First of all, on the move in date, there was still staff cleaning the apartment I was supposed to move… See More
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Surf and Surfside Manager

03/11/2021

Hello, I am truly sorry about your experience with past management. I can assure you that, with a complete change in management, we no longer allow for such treatment of our residents. If you would like to discuss any of the problems listed above in more depth, please contact me at [email protected] Thank you, Surf Management

Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/02/2020
My daughter stayed here and was forced to leave Madison due to the corona virus. She could not go to school and lost her job due to the pandemic. We tried to work with Mary to let her out of her lease early, gave notice agreed… See More
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Surf and Surfside Manager

03/11/2021

Hello, as the new Property Manager, I would like to sincerely apologize for your past treatment. Being under completely new management and maintenance staff, we strive to deliver the customer satisfaction you and your daughter deserved. If there is anything else you would like to speak to us about, don't hesitate to contact us at [email protected] Thank you, Surf Management.

Former Resident 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/18/2020
DO NOT LIVE HERE! Price is not worth it for the management style and condition of the apartment. They will keep your safety deposit and do everything they can (block phone calls, ignore emails) to avoid giving you back your deposit refund. I got $0 back… See More
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Surf and Surfside Manager

03/12/2021

Hello, I am the new Property Manager of the Surf and Surfside, we have recently undergone a complete change in staff and would love to help resolve any issues you had with previous management. Feel free to contact us at [email protected] If anyone else is reading this response and has any questions we can help with, don't hesitate to ask! Thank you, Surf Management.

Former Resident 2009 - 2010
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/06/2020
Mary was always lovely to everyone in the building. She had two refrigerators in the community room normally fully stocked with goodies. Making certain everyone had what they needed. At the time my room was completely vintage it was awesome. I seen someone wrote a bad… See More
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Surf and Surfside Manager

03/12/2021

I appreciate you taking the time to share your experience, I hope you are doing well! Thank you, Surf Management

Former Resident 2014 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/28/2019
I would never recommend anyone living here. The lakefront location is NOT worth having Mary as a landlord. She will keep your security deposit with absolutely no negotiation. We had to go to court and won ALL of it back rightfully. See More
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Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/29/2018
DO NOT LIVE HERE!! Mary (the landlord) is the most insensitive and selfish person I've ever met. She seems so sweet and innocent in the beginning but uses this to manipulate you! She consistently puts her problems above yours and NEVER follows through with your apartment… See More
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Cathy_K • Resident 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/16/2017
I recently moved my daughter in as a UW-Freshman to one of the studios at the Surf. The best things about the actual building? This place has a premier location (right on the lake), it's gated and locked to the public, and its super close to… See More
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Resident 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/08/2017
The apartment is near fraternities and sororities and across the street from campus. It's a kinetic and vibrant atmosphere, but not somewhere that is good for little kids. It's great for single adults and college aged men and women. In fact, if you are young and… See More
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nope_nope_no_no • Resident 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/09/2017
The good: easy walking distance to restaurants, groceries, bars, Memorial Union Terrace for live music etc. Its on the lake and there is a private dock with chairs right in the back yard. Back yard area is nice with picnic tables, a bench swing, grills and… See More
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Resident 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/31/2016
I was fortunate enough to spend my last year of undergrad studies, and last year in Wisconsin, living in the Surf. Having lived in many different cities and countries, my experience at the Surf was among the best. I was able to land my own chic… See More
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Resident 2013 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/23/2014
BUYER BEWARE!!!!!!! I question the legitimacy of any positive review. I wonder if the tenant has had a maintenance issue or has gone through the checkout process. Google the bad reputation of The Surf and Surfside/Devine Apartments, see their rating on The Better Business Bureau website… See More
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badger2294 • Resident 2013 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/14/2014
Renters beware, The Surf is a trap. Upon moving into the Surf we found an uncleaned apartment due to a poor sub-leaser from the summer. The landlady Mary told us to clean it and she would pay us for our trouble however one year later we… See More
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Resident 2012 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/01/2014
The location of the apartment is ideal, which is the only positive. I believe the practices and unethical tactics of Mary Devine to be extremely unprofessional and I question the legality of their practices. I moved into the apartment and lived there for 2 years with… See More
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Prospective Resident Visited 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/25/2014
Two weeks prior to my arrival to Madison Mary Devine answers my emails asking for the signed contract. The current renter and I had already signed the sublease and we had been waiting for about three weeks for Mary to send me instructions on how to… See More
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skbruse • Resident 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/16/2014
I honestly can't understand any negative review of the Surf. It is the best location in Madison, reasonably priced, with spectacular views of Lake Mendota. And Mary Devine is an absolutely awesome landlord! She is personable and extremely helpful. Actually have never had a landlord who… See More
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Resident 2013 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/19/2014
Little response to phone messages. Promise of subleters not kept. Very disappointed!!! Overpriced. Dirty! See More
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Resident 2012 - 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/03/2013
I could write a novel in this review, but I will try to keep it brief. The short answer is I would absolutely not recommend this building. There are some good points: the staff is pretty friendly and helpful when they are not busy and they… See More
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Resident 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/24/2013
We intend to rent again when circumstance permits. Mary and the staff are very welcoming. The good condition of the 2 bdr apartment and Mary's accommodation of my furnishing request were wonderful. My wife liked the cleanliness and ease of using the laundry facilities. Both the… See More
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Resident 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/11/2013
The apartment itself is very nice. The management is terrible. Mary is very unorganized and unprofessional. The staff enters apartments with out warning, won't return phone calls, and misses appointments without an explanation besides,"I just can't talk right now, I haven't had any sleep". Mary's mom… See More
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cb11 • Resident 2010 - 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/16/2012
This is my 3rd year living at the Surf and I am shocked by the negative reviews I have read on this site. Living in this building has been the most positive renting experience I have ever had. Having a property manager like ----, who seems… See More
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Resident 2009 - 2010
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/02/2012
I lived at Surfside on two different occasions for my SASLI at UW-Madison. The apartment was nice but very expensive (looking at the price, it was not that much furnished). The bad thing i saw was the unprofessional attitude of the management. They did not give… See More
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Resident 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/10/2012
This place is very unorganized, She will cheat you out of your money. I would not live here if I were you. IF you like getting lied too, cheated and have the smell of wet dog throughout your building this place may be a good fit.… See More
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 Updated Review
Rating Breakdown
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Manager

 
·

Features & Amenities

Laundry

  • Laundry On-Site

Parking

  • Reserved Parking Available

General

  • 24-hour management availability
  • Clubhouse
  • Elevator
  • Fitness Center
  • Gated Access
  • High-Speed Internet
  • On-Site Maintenance
  • On-Site Management
  • Spa
  • Sundeck

Pets

  • Dogs Allowed
    Rent: $25
    Restrictions: Some restrictions apply
    Comments: Additional pets are $15 per pet
  • Cats Allowed
    Rent: $25
    Comments: Additional pets are $15 per pet

Floor Plans & Pricing

Studio, 1 Bathroom

  • Price
    Price

    $800 - $975

  • SQ. FT.

    225

  • Available
    Avail.

    N/A

  • Model

    Studio

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $1,400 - $1,900

  • SQ. FT.

    650

  • Available
    Avail.

    N/A

  • Model

    One-Bedroom

2 Bedrooms, 1 Bathroom

  • Price
    Price

    $1,600 - $1,975

  • SQ. FT.

    960

  • Available
    Avail.

    N/A

  • Model

    2 Bed 1 Bath

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    $2,150 - $2,650

  • SQ. FT.

    1,000

  • Available
    Avail.

    N/A

  • Model

    2 Bed 2 Bath

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Discover your new home at The Surf & Surfside Apartments located right on Lake Mendota! We are a family owned and run apartment complex that has deep roots in Madison. Our location grants us access to incredible views of the lake, Picnic Point, and even the Capital! Our outside lawn, deck, and dock back right up to the lake and are great areas to spend time outdoors. Centrally located between Madison area Hospitals!

Office Hours

  • Sunday: Closed
  • Monday - Friday: 09:00 AM - 04:00 PM
  • Saturday: Closed

Questions & Answers (2)

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Is there a weight limit on dogs that can live here?

Anonymous · July, 21 2018
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No answers yet. Be the first to answer.

How easy is it to find guest parking?

Anonymous · November, 01 2017 · 2 answers
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· Just Now
A
Never, Mary advertises the back lot three spots as guest parking but rents them out to tenants (even the handicap one).
Anonymous · March, 18 2018

Frequently Asked

What are noise levels like at Surf and Surfside?
The community is rated 2.6/5 stars, which is considered having moderate noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Surf and Surfside?
The community is rated 3.2/5 stars, signifying much satisfaction on average.

How safe is Surf and Surfside?
The community is rated 4/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.4/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 3.2/5 stars, which is considered being very effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 137.2 days to their community reviews in the past year.

Who manages Surf and Surfside?
Devine Partners LLP

What is the pet policy at Surf and Surfside?
Dogs Allowed
Rent: $25
Restrictions: Some restrictions apply
Comments: Additional pets are $15 per pet
Cats Allowed
Rent: $25
Comments: Additional pets are $15 per pet

What types of floor plans are available?
Studio, 1 Bath
1 Bed, 1 Bath
2 Beds, 1 Bath
2 Beds, 2 Baths


Surf and Surfside Gallery

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Resident Uploaded Photos

Similar Properties

Surf and Surfside is a 225 - 1,000 sqft apartment in Madison in zip code 53703. This community has a Studio - 2 bedroom, 1 - 2 bathroom, and is for rent for $800 - $2,650. Nearby cities include Evansville, Albany, Belleville, Oregon, and Monticello. 61063, 61088, 61010, 61030, and 61054 are nearby zip codes.

  • Price

  • Sq. Ft.

  • Availability

  • Model

MOVE-IN SPECIAL

Surf and Surfside

Provided by Property Management

Management Photos (11)

  • (Manager photo uploaded on 03/12/2021) Image of Surf and Surfside in Madison, WI
  • (Manager photo uploaded on 03/12/2021) Image of Surf and Surfside in Madison, WI
  • (Manager photo uploaded on 03/12/2021) Image of Surf and Surfside in Madison, WI
  • (Manager photo uploaded on 03/12/2021) Image of Surf and Surfside in Madison, WI
  • (Manager photo uploaded on 03/12/2021) Image of Surf and Surfside in Madison, WI
  • (Manager photo uploaded on 03/12/2021) Image of Surf and Surfside in Madison, WI
  • (Manager photo uploaded on 03/12/2021) Image of Surf and Surfside in Madison, WI
  • (Manager photo uploaded on 03/12/2021) Image of Surf and Surfside in Madison, WI
  • (Manager photo uploaded on 03/12/2021) Image of Surf and Surfside in Madison, WI
  • (Manager photo uploaded on 03/12/2021) Image of Surf and Surfside in Madison, WI
  • (Manager photo uploaded on 03/12/2021) Image of Surf and Surfside in Madison, WI

Provided by Other Residents

Resident Photos (8)

  • (Resident photo uploaded on 10/18/2010) Image of Surf and Surfside in Madison, WI
  • (Resident photo uploaded on 01/31/2016) Image of Surf and Surfside in Madison, WI
  • (Resident photo uploaded on 01/31/2016) Image of Surf and Surfside in Madison, WI
  • (Resident photo uploaded on 01/31/2016) Image of Surf and Surfside in Madison, WI
  • (Resident photo uploaded on 01/31/2016) Image of Surf and Surfside in Madison, WI
  • (Resident photo uploaded on 09/16/2017) Image of Surf and Surfside in Madison, WI
  • (Resident photo uploaded on 09/16/2017) Image of Surf and Surfside in Madison, WI
  • (Resident photo uploaded on 09/16/2017) Image of Surf and Surfside in Madison, WI
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