I'm a former resident and I enjoyed my apartment very much. Whenever a problem with appliances and other matters occurred a phone call or email to the manager, who always promptly responded, brought about a speedy resolution of the issue.
The complex is quite large and well maintained. Most of the residents I interacted with were nice and courteous, many I knew by name and conversed with regularly. Given the large number of residents and visitors there were occasional noise and smoking violations. People are people wherever you go, most are good and some not so much. Fortunately, violations were few and fairly typical of what you can expect in any well run facility.
The neighborhood is very quiet, clean, and safe. I took daily walks alone with no problems. There's a shopping center nearby with a large grocery store, restaurants, a bank, and numerous other businesses. Plus, the Brown Deer Schools, Fire and Police departments are top notch.